Axvoice

Axvoice specializes in reliable Internet based phone service. The Brooklyn, NY based provider offers residential plans, business plans, and...
3.6
Brooklyn, United States
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Yes, I was surprised. I didn’t have to buy a bunch of things to use Axvoice. It provided free hardware as a plug-and-play device that I could use to easily set it up and start using it. Definitely an incredible purchase without the chaos that accompanies installation generally. One of the best services.

Pros: boasts a variety of features.
Cons: customer support chat has limited hours.
Would Recommend: Yes
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Yes, honestly, I was surprised. I didn’t have to buy a bunch of things to use Axvoice. It provided free hardware as a plug-and-play device that I could use to easily set it up and start using it (love this). Definitely an incredible purchase without the chaos that accompanies installation generally.

Pros: boasts a variety of features.
Cons: customer support chat has limited hours.
Would Recommend: Yes
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Tiffany R.'s review for Axvoice

Since Axvoice has been around the VoIP block for a while, it has an advantage over the competition thanks to its unlimited calls in North America. It allows heavy users and those running a business to make unlimited calls without having to worry about the bill. Additionally, there is no requirement for upgrades or protracted activation procedures because it works with most hardware.

Pros: Unlimited calls and great package plans, with a free phone with my plan!.
Cons: Number Porting process can be slow but I guess that’s the industry standard.
Would Recommend: Yes
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Axvoice has been around the VoIP block for quite some time now and it edges out the competition due to its secure call management portal where users conveniently log in to get details about their call history and manage their accounts. It is also compatible with most current hardware without any need for upgrades or lengthy activation procedures.
Pro: Backwards Compatible and provide free hardware with most plans, don’t have to buy separate devices.

Pros: ackwards Compatible and provide free hardware with most plans, don’t have to buy separate devices.
Cons: The control panel is slow to update and can have refreshing issues.
Would Recommend: Yes
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Axvoice has a lot going for it if you ask me. They offer free hardware and installation and have unlimited calls and the option to add multiple phone lines, all for $15 a month. It’s a great service for any professional looking to setup their home office on the cheap. I would love if they improve their support system. :)

Pros: Free hardware, instant setup after payment verification, great quality, and excellent features.
Cons: Adding multiple lines requires constant back and forth with the company.
Would Recommend: Yes
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Axvoice has to be the best VoIP pound for pound. VoIP tech in itself doesn’t have ludicrous features so the feature parity is non-existent if you compare it to other providers. And at their low asking price, it’s a no-brainer. And customer service is extremely great. Great value for money. I would recommend it.

Pros: Great value for money, has all the features you need for a business or residential deployment and as long as you have a stable connection, it won’t let you down.
Cons: Been on their plans for the past 6 months and have yet to encounter a problem bigger than their control panel updating slowly at times.
Would Recommend: Yes
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Alan S.'s review for Axvoice

It just works, very similar to the other options out there but they have cheaper plans. This is the biggest reason why I switched and have stuck thus far. Plus their helpful staff made porting a breeze, so much so that it only took a little while to get things in order. Really happy with the purchase decision especially because of the massive savings over the other popular options.

Pros: Incredible value for money, intuitive app and quick setup process. Customer support is excellent too!.
Cons: None so far, only been two months on their package so don’t have enough time to report accurately.
Would Recommend: Yes
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I’ve had Vonage for as long as I can remember and had it setup on my phone and the home-office line too. But the two lines cost me double digits and in this day and age, this simply wasn’t doable anymore. I considered removing VOIP entirely but I was told of Axvoice, and the rates alone have me converted. So far, it is indistinguishable from Vonage – except for the pricing of course. Lol

Pros: Been using it for a little while right now so I’ll get back to report with more details. Read the review for the complete picture.
Cons: Been using it for a little while right now so I’ll get back to report with more details. Read the review for the complete picture.
Would Recommend: Yes
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Barreto A.'s review for Axvoice

Have subbed to this service for 6 months (more or less) and I can’t complain. Their customer service is very helpful whenever you have a query, and their call quality is the same as any other VoIP service on the market. Great purchase! I would recommend to all the VoIP users to at least get their trial version.

Pros: Great call quality, free phone with the plan, cheap plans, cheap rates, the list goes on….
Cons: None. Porting was maybe slightly slower when I first set it up.
Would Recommend: Yes
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I had a problem where every 4th or 5th outgoing call made, once answered would immediately go to a fast busy. I complained multiple times over my one year of service. I had one response and that was to power down everything and then bring it back up. I had already done this several times so that was no help. Afterwards I reported this at least a half dozen more times and never got a single response.
Apparently they have no technical support. I left them and went back to my previous provider. Do not go for this service to lower your costs. You will certainly lower your level of service and satisfaction.

Pros: Cheap.
Cons: Lousy service without any recourse or support. Also, when I canceled my service they immediately charged me $39.99 for the modem. Here is the end of their note: A refund will be issued once we receive the adapter. Please note that no refund will be issued if you do not send us the tracking number or anything is missing/damaged in the adapter package. Please contact us 48 hours after delivery of the adapter to get a refund. (End of note) What a rip off. Steer clear.
Would Recommend: No
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Provider Overview

Axvoice specializes in reliable Internet based phone service. The Brooklyn, NY based provider offers residential plans, business plans, and international plans—each with different specifications to better meet the individuals’ needs. Additionally, under each of these designations are plans that are designed to fit different needs. For example, with the residential plan, there is the unlimited package, the US/Canada 200, Pay as You Go, and Outgoing Only options. While each comes with various calling features, they differ in minutes and pricing. Aside from reliable service, the provider also offers key VoIP features including Caller ID, enhanced Voicemail, Do Not Disturb, Blacklist, and over 40 other features. Also, Axvoice allows users to port their numbers; however, not all numbers are eligible. Axvoice offers various modes of customer support via online web portal support center, configuration samples, FAQs, requirements, and an installation guide. Customer service hours are 8:00am to 7:00 pm EST. In terms of pricing each designation (business, residential, international) varies—also, each plan under each designation varies. The provider also offers a Money Back Guarantee for users who cancel within 15 days of the activation of the account (other restrictions do/may apply).

 

AXvoice Pricing and Services

 

USA/Canada Unlimited

  • $8.25/mo
  • Unlimited calls to anywhere in the U.S. and Canada
  • Unlimited outgoing minutes
  • 30+ features
  • Free Equipment

US/Canada 200

  • $5.99
  • 200 minutes to anywhere in the U.S. and Canada
  • 200 outgoing minutes
  • Free incoming calls
  • Free Equipment

Pay as You Go

  • $4.99
  • Call at 1.5c/minute to anywhere in the U.S. and Canada
  • 1.5c/per minute
  • Free incoming calls
  • Free Equipment

All Features:

  • Caller ID Blocking
  • Music On Hold
  • International Call Blocking
  • Alternate Caller ID
  • Three-Way Calling
  • E911 Support
  • Codec
  • 7, 10, and 11-digit dialing
  • Call Waiting
  • Do Not Disturb
  • Blacklist
  • Caller ID
  • Distinctive Ring
  • Call Filter
  • Simultaneous Ring
  • Anonymous Call Rejection
  • Find Me Follow Me
  • Failover
  • Call Forwarding
  • Call Logs
  • Free In-Network Calling
  • Softphone Support
  • Enhanced Voicemail
  • BYOD Support

Optional Features:

  • Virtual Phone Numbers can be added for $3.99/month
  • Toll Free Numbers with coverage in US and Canada
  • $3.99 per Month, 4.99 cents per minute US coverage.
  • $5.99 per Month, 4.99 cents per minute US and Canada coverage
Screenshots
  • Simultaneous Ring Feature
    Simultaneous Ring Feature
  • Call Forwarding
    Call Forwarding
  • Call ID
    Call ID

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