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AVOXI

AVOXI Verified Reviews & Ratings

Atlanta, GA
AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so,...
2001
Year Founded
78%
Recommend It
9
User Reviews
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Eduardo M.'s review forAVOXI

I have worked with AVOXI for a year…

I have worked with AVOXI for a year now, they were our second main provider, as head of the department personally recommended their service and have become now the #1 in our company due to their support, price and flexibility. Their world class customer service compared with different providers excels and conquers the VoIP market and adapts to different company needs.

I have worked with AVOXI for a year now, they were our second main provider, as head of the department personally recommended their service and have become now the #1 in our company due to their support, price and flexibility. Their world class customer service compared with different providers excels and conquers the VoIP market and adapts to different company needs.

Pros: Customer Service.
Cons: Self service website.
Would Recommend: Yes

Very easy to set up and program options…

Very easy to set up and program options specific to your business needs. Cost effective and user Freind solution for a toll free customer support number. I had an issue opening forwarded voice mails on my Apple devices and tech support quickly identified the setting problem and they were quick to resolve the issue. Outstanding support. I would recommend Avoxi product and services to anyone in need of a toll free number service.

Very easy to set up and program options specific to your business needs. Cost effective and user Freind solution for a toll free customer support number.
I had an issue opening forwarded voice mails on my Apple devices and tech support quickly identified the setting problem and they were quick to resolve the issue. Outstanding support. I would recommend Avoxi product and services to anyone in need of a toll free number service.

Pros: Easy to set up, great customer service and tech support.
Cons: None.
Would Recommend: Yes
Connor D.'s review forAVOXI

Very responsive staff, good pricing,…

Very responsive staff, good pricing, and call quality has beeen great.

Very responsive staff, good pricing, and call quality has beeen great.

Would Recommend: Yes

The support team reacted very quick…

The support team reacted very quickly and did the needed job on the spot. They were in contact with me to make sure that everything is sorted.

The support team reacted very quickly and did the needed job on the spot. They were in contact with me to make sure that everything is sorted.

Would Recommend: Yes
Diana S.'s review forAVOXI

I’ve been using Avoxi for a couple…

I’ve been using Avoxi for a couple months now, and it has performed nicely. I’ve had a couple of minor issues that are resolved immediately. Customer service is really outstanding, the agents are really friendly, efficient and they do not stop until the problem is solved.

I’ve been using Avoxi for a couple months now, and it has performed nicely. I’ve had a couple of minor issues that are resolved immediately. Customer service is really outstanding, the agents are really friendly, efficient and they do not stop until the problem is solved.

Pros: Easy to use.
Cons: Minor functional issues that are usually resolved promplty.
Would Recommend: Yes
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Provider Overview

AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so, the provider offers a variety of services that come loaded with advanced features and capabilities.

 

Avoxi Pricing and Services

 

These services include:
AVOXI Core (Cloud PBX)
Virtual Call Center Solution
VoIP Gateway Solution
DID/DDI Local Numbers
VoIP Termination-SIP Trunking

In regards to International calling, AVOXI offers toll free numbers from more countries than any other industry competitors, making the provider a one stop hub for international toll free numbers (ITFS), universal international freephone numbers (UIFN), and US and Canada toll free numbers. Additionally, each of these numbers has a specific purpose: ITFSs are singular, country-based numbers, UIFNs work from multiple countries, and US and Canada numbers are cost efficient in reaching customers in North America. AVOXI allows users to combine ITFSs, UIFNs, and US and Canada numbers as well as select indivudally.

AVOXI also offers extensive customer support, which includes platforms such as FAQs, Virtual Call Center & Hosted PBX Terms, Self Service Portal, Tutorial Videos, and Live Chat with Support. Additionally, AVOXI offers an 800 number with an automated directory.

Pricing: AVOXI’s pricing varies depending on the services selected. For pricing information, users should submit their information for a personalized quote.

Accreditation: AVOXI offers quality solutions and services that are backed by certifications including:
CFCA (Communications Fraud Control Association) Member
BPeSA (Business Process Service and Outsourcing market) Member
Inc. Magazine 500—named one of the fastest growing private companies in the US

Screenshots
  • Call Forwarding
    Call Forwarding
  • International Calling
    International Calling
  • Statistics
    Statistics

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