Overall
3.8
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AVOXI

AVOXI Verified Reviews & Ratings

Atlanta, GA
AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so,...
2001
Year Founded
67%
Recommend It
36
User Reviews
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An abundance of issues with both the…

An abundance of issues with both the service, and their staff. 1. They run paid advertisements online that explicitly state that you can register online; that it’s simple and easy. However, that’s not the case at all. They take your money online, then you’re bombarded with calls and emails from their sales staff. Their staff are extremely aggressive, pushy and invasive. 2. If you select the “pay by the minute option”, you’re the one paying for those pushy sales calls. 3. After expressing that I was not comfortable with the level of contact, and the extremely aggressive sales tactics, one of the sales staff cancelled my account without warning. Stating that “because we are a telecommunications company, we’re in the business of speaking to our customers by phone”. 4. The original number I registered was apparently also being used by Amazon support, so I routinely received calls from disgruntled Amazon customers. And again, because I was paying by the minute, I paid for all of those calls. There are several other reviews on here that say Avoxi is aiding and abetting in scams, and well, if the shoe fits…

An abundance of issues with both the service, and their staff.

1. They run paid advertisements online that explicitly state that you can register online; that it’s simple and easy. However, that’s not the case at all. They take your money online, then you’re bombarded with calls and emails from their sales staff. Their staff are extremely aggressive, pushy and invasive.

2. If you select the “pay by the minute option”, you’re the one paying for those pushy sales calls.

3. After expressing that I was not comfortable with the level of contact, and the extremely aggressive sales tactics, one of the sales staff cancelled my account without warning. Stating that “because we are a telecommunications company, we’re in the business of speaking to our customers by phone”.

4. The original number I registered was apparently also being used by Amazon support, so I routinely received calls from disgruntled Amazon customers. And again, because I was paying by the minute, I paid for all of those calls. There are several other reviews on here that say Avoxi is aiding and abetting in scams, and well, if the shoe fits…

Would Recommend: No

They help techsupport scammers to rob…

They help techsupport scammers to rob money from innocent people and they get a cut on every sale they make. That is why they do not block the numbers of Techsupport scammers “SNS Professional”. They are the worst. Please never trust Avoxi. They suck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

They help techsupport scammers to rob money from innocent people and they get a cut on every sale they make. That is why they do not block the numbers of Techsupport scammers “SNS Professional”.

They are the worst. Please never trust Avoxi. They suck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pros: None.
Cons: They help tech support scammers.
Would Recommend: No

Avoxi is a cover for tech support…

Avoxi is a cover for tech support scammers. They provide their numbers to scam operations and when someone reports about those scams to them, they refuse to help. One such scam that Avoxi seems to be associated with is SNS Professional aka ZNS Associates. The numbers used by them to scam people are all provided by Avoxi.

Avoxi is a cover for tech support scammers. They provide their numbers to scam operations and when someone reports about those scams to them, they refuse to help. One such scam that Avoxi seems to be associated with is SNS Professional aka ZNS Associates. The numbers used by them to scam people are all provided by Avoxi.

Pros: None.
Cons: They help tech support scammers.
Would Recommend: No

They are never to be trusted as they…

They are never to be trusted as they are teaming up with tech support scammers and take cut from every online scam they do. They will never entertain any request to block the numbers associated with tech support scam because they themselves are involved!!!! So I do not recommend their services to anyone. They are the worst.

They are never to be trusted as they are teaming up with tech support scammers and take cut from every online scam they do.

They will never entertain any request to block the numbers associated with tech support scam because they themselves are involved!!!!

So I do not recommend their services to anyone. They are the worst.

Pros: Nothing.
Cons: They support scammers.
Would Recommend: No

Why are they providing numbers to a…

Why are they providing numbers to a Scam operation? SNS Professional uses numbers taken from Avoxi to trick people into thinking that their systems are infected. They then charge an enormous amount of money to fix the issues created by them in the first place. This happened to me and on seeking help from Avoxi, they straight up refused to help. Something fishy is going on between Avoxi and SNS Professional.

Why are they providing numbers to a Scam operation? SNS Professional uses numbers taken from Avoxi to trick people into thinking that their systems are infected. They then charge an enormous amount of money to fix the issues created by them in the first place. This happened to me and on seeking help from Avoxi, they straight up refused to help. Something fishy is going on between Avoxi and SNS Professional.

Would Recommend: No

SNS Professional scammed me by sending…

SNS Professional scammed me by sending a bogus virus message with a number attached to it. They won’t refund my money so I contacted Avoxi for assistance as the number they used is provided by them. Avoxi straight-up refused to help me. Seems like they are covering up a Scam.

SNS Professional scammed me by sending a bogus virus message with a number attached to it. They won’t refund my money so I contacted Avoxi for assistance as the number they used is provided by them. Avoxi straight-up refused to help me. Seems like they are covering up a Scam.

Pros: No any.
Cons: None.
Would Recommend: No

I am a online scam victim who was…

I am a online scam victim who was scammed by SNS Professionals and their numbers were provided by Avoxi. I have requested them to report the scammers numbers but no action has been taken. Very poor service. The numbers I requested them to report are as follows. 8555000718 8009842707 8007699231

I am a online scam victim who was scammed by SNS Professionals and their numbers were provided by Avoxi. I have requested them to report the scammers numbers but no action has been taken. Very poor service.

The numbers I requested them to report are as follows.

8555000718

8009842707

8007699231

Would Recommend: No

A service for all business using world…

A service for all business using world leading tech. We operate call centres and support offices for Medical Software in 5 continents and need up time, clear communication, no lag no delay and Avoxi does it all AND NONE of our customers see strange numbers as we have OUR MAIN office line showing and east=y to use even for our non tech staff

A service for all business using world leading tech. We operate call centres and support offices for Medical Software in 5 continents and need up time, clear communication, no lag no delay and Avoxi does it all AND NONE of our customers see strange numbers as we have OUR MAIN office line showing and east=y to use even for our non tech staff

Pros: SERVICE AND EFFICENCY.
Cons: NONE.
Would Recommend: Yes
Shehryar K.'s review forAVOXI

Worst customer support ever a guy named…

Worst customer support ever a guy named Nathan Stenger contacted & he was so rude & unprofessional that instead of helping he was trying to be offensive. They have an issue on their own website but instead of rectifying it they’re blaming customers for it. I want my money back. Worst Company to do any business with.

Worst customer support ever a guy named Nathan Stenger contacted & he was so rude & unprofessional that instead of helping he was trying to be offensive. They have an issue on their own website but instead of rectifying it they’re blaming customers for it. I want my money back. Worst Company to do any business with.

Pros: Nil.
Cons: Worst Customer Support.
Would Recommend: No

Impossible to use. scammers….

Impossible to use. scammers 1. Impossible to use their service. I’ve got no result 2. I’ve asked to stop charging my card on the 1 of November and they did not response ANYTHING! I’ve made another request today (Case 00325668). STOP CHARGING MY CARD I have to write such a negative review here bacause support does not answer at all

Impossible to use. scammers

1. Impossible to use their service. I’ve got no result
2. I’ve asked to stop charging my card on the 1 of November and they did not response ANYTHING!

I’ve made another request today (Case 00325668).
STOP CHARGING MY CARD
I have to write such a negative review here bacause support does not answer at all

Pros: None.
Cons: Does not working. Impossible to unsubscribe by yourselve.
Would Recommend: No
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Provider Overview

AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so, the provider offers a variety of services that come loaded with advanced features and capabilities.

 

AVOXI Pricing and Services

 

These services include:

  • Virtual Phone Numbers
  • Cloud Contact Center Solutions
  • Business SMS
  • SIP Trunking
  • Call Routing

In regards to International calling, AVOXI offers toll free numbers from more countries than any other industry competitors, making the provider a one stop hub for international toll free numbers (ITFS), universal international freephone numbers (UIFN), and US and Canada toll free numbers. Additionally, each of these numbers has a specific purpose: ITFSs are singular, country-based numbers, UIFNs work from multiple countries, and US and Canada numbers are cost efficient in reaching customers in North America. AVOXI allows users to combine ITFSs, UIFNs, and US and Canada numbers as well as select indivudally.

AVOXI also offers extensive customer support, which includes platforms such as FAQs, Virtual Call Center & Hosted PBX Terms, Self Service Portal, Tutorial Videos, and Live Chat with Support. Additionally, AVOXI offers an 800 number with an automated directory.

Pricing: AVOXI’s pricing varies depending on the services selected. For pricing information, users should submit their information for a personalized quote.

Accreditation: AVOXI offers quality solutions and services that are backed by certifications including:
CFCA (Communications Fraud Control Association) Member
BPeSA (Business Process Service and Outsourcing market) Member
Inc. Magazine 500—named one of the fastest growing private companies in the US

Screenshots
  • AVOXI Analytics
    AVOXI Analytics
  • AVOXI Call Queues
    AVOXI Call Queues
  • AVOXI Reports
    AVOXI Reports

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