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AVOXI

AVOXI Verified Reviews & Ratings

Atlanta, GA
AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so,...
2001
Year Founded
85%
Recommend It
27
User Reviews
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Impossible to use. scammers1….

Impossible to use. scammers 1. Impossible to use their service. I’ve got no result 2. I’ve asked to stop charging my card on the 1 of November and they did not response ANYTHING! I’ve made another request today (Case 00325668). STOP CHARGING MY CARD I have to write such a negative review here bacause support does not answer at all

Impossible to use. scammers

1. Impossible to use their service. I’ve got no result
2. I’ve asked to stop charging my card on the 1 of November and they did not response ANYTHING!

I’ve made another request today (Case 00325668).
STOP CHARGING MY CARD
I have to write such a negative review here bacause support does not answer at all

Pros: None.
Cons: Does not working. Impossible to unsubscribe by yourselve.
Would Recommend: No

I implement PBXs for businesses in…

I implement PBXs for businesses in Costa Rica and I recommend AVOXI to my clients because their setup is very easy, their service is very reliable and their customer and technical support is excellent. Uptime is the highest I’ve got from any provider in the country, they are very proactive in network maintenance and will work with you to resolve any quality issues you have with the service.

I implement PBXs for businesses in Costa Rica and I recommend AVOXI to my clients because their setup is very easy, their service is very reliable and their customer and technical support is excellent.

Uptime is the highest I’ve got from any provider in the country, they are very proactive in network maintenance and will work with you to resolve any quality issues you have with the service.

Would Recommend: Yes

We love our experience with this team…

We love our experience with this team of professionals. The Web site is excellent and user friendly. The service they provide has everything a company could wish to offer to their clients. No doubt this is one of the best VoIP services on the market.

We love our experience with this team of professionals. The Web site is excellent and user friendly.
The service they provide has everything a company could wish to offer to their clients.
No doubt this is one of the best VoIP services on the market.

Pros: Very responsive, Quick attendance.
Cons: None.
Would Recommend: Yes

I needed a communications line to new…

I needed a communications line to new operations in France. AVOXI filled the bill with their excellent product and customer service. Their support and sales staff made it easy to implement and setup. I have never had an issue with the service or the customer support. The phone service is always up and running and frankly I don’t notice the difference when I’m using it from France or the US. I recommend them highly!

I needed a communications line to new operations in France. AVOXI filled the bill with their excellent product and customer service. Their support and sales staff made it easy to implement and setup. I have never had an issue with the service or the customer support. The phone service is always up and running and frankly I don’t notice the difference when I’m using it from France or the US. I recommend them highly!

Pros: Great customer service and productuct.
Cons: none.
Would Recommend: Yes

Great company to work with. Always go…

Great company to work with. Always go beyond to make sure you feel happy with the results. The Techs are very knowledgeable and always answer all my questions. The quality is very good and the prices are great. I recommend this to all my clients and so far I have never heard nothing negative. I will definitely recommend them.

Great company to work with. Always go beyond to make sure you feel happy with the results. The Techs are very knowledgeable and always answer all my questions. The quality is very good and the prices are great. I recommend this to all my clients and so far I have never heard nothing negative. I will definitely recommend them.

Would Recommend: Yes

Excellent, fast and prompt service! …

Excellent, fast and prompt service! Highly recommended! We had our Singapore number operational in the matter of a few hours!

Excellent, fast and prompt service! Highly recommended! We had our Singapore number operational in the matter of a few hours!

Would Recommend: Yes

V. good Service Providerstrives to…

V. good Service Provider strives to deliver the best experience possible I appreciate the opportunity to address any concerns or issues I have with AVOXI services or products and thay respond very fast. I believe that they worth every penny I spend. I believe it is a long partnership journey full of benefits.

V. good Service Provider
strives to deliver the best experience possible
I appreciate the opportunity to address any concerns or issues I have with AVOXI services or products and thay respond very fast.
I believe that they worth every penny I spend.
I believe it is a long partnership journey full of benefits.

Would Recommend: Yes

I am using Avoxi and find it as a…

I am using Avoxi and find it as a professionally managed VoIP service with excellent voice quality. Features are easy to configure after login. Technical support is fast through emails & chatting. I use it mainly during my overseas business trips to call forward my Singapore number. With Avoxi call forward service, I am available 24/7 to answer my customers even during my overseas journeys in a very cost-effective way. Thanks to Avoxi. Jimmy Abraham Director Jitron Pte Ltd, Singapore

I am using Avoxi and find it as a professionally managed VoIP service with excellent voice quality. Features are easy to configure after login. Technical support is fast through emails & chatting. I use it mainly during my overseas business trips to call forward my Singapore number. With Avoxi call forward service, I am available 24/7 to answer my customers even during my overseas journeys in a very cost-effective way.

Thanks to Avoxi.
Jimmy Abraham
Director
Jitron Pte Ltd, Singapore

Would Recommend: Yes
Logan G.'s review forAVOXI

Was really fast to set up and had no…

Was really fast to set up and had no issues. When i first started the set up I got called right away by my advisor. He was helpful and engaging. They asked for some business documents which I provided within a day. Within a few days I had my number and was ready to make business cards for my company. 10/10 would reccomend.

Was really fast to set up and had no issues. When i first started the set up I got called right away by my advisor. He was helpful and engaging. They asked for some business documents which I provided within a day. Within a few days I had my number and was ready to make business cards for my company.
10/10 would reccomend.

Pros: Great service.
Cons: None.
Would Recommend: Yes

We have used many business global Voip…

We have used many business global Voip phones service to make calls in Asia Pacific regions and so far AVOXI is the best. Consistent calls clarity, good price and phone features. Most of all, if you do need help from their customer support, they have good technical knowledge which is rare these days

We have used many business global Voip phones service to make calls in Asia Pacific regions and so far AVOXI is the best. Consistent calls clarity, good price and phone features. Most of all, if you do need help from their customer support, they have good technical knowledge which is rare these days

Would Recommend: Yes
Alexandra M.'s review forAVOXI

I would absolutely recommend this…

I would absolutely recommend this company, great service, super fast response and troubleshooting. This is definitely the best VoIP company we have tried. The genius softphone is super great, wish they had it for mobile devices as well. The mobile devices app might be not as reliable as their own software but it is ok.

I would absolutely recommend this company, great service, super fast response and troubleshooting. This is definitely the best VoIP company we have tried. The genius softphone is super great, wish they had it for mobile devices as well. The mobile devices app might be not as reliable as their own software but it is ok.

Pros: Great service. Super reliable.
Cons: Softphone on mobile devices might be a bit unstable.
Would Recommend: Yes

Our previous phone service provider…

Our previous phone service provider wasn’t not good because the up time calls was terrible. We decided to choose Avoxi due to cost savings over and the flexibility of the system, the quality calls, all features that the systems has, IVR, Voicemail, queues, etc.. the interface to login is so friendly as your support, they always are availlable to help us. Avoxi has made our job much easier by reviewing all the details completely and keeping on top of things. Good Work!! Regards, Ricardo

Our previous phone service provider wasn’t not good because the up time calls was terrible.

We decided to choose Avoxi due to cost savings over and the flexibility of the system, the quality calls, all features that the systems has, IVR, Voicemail, queues, etc.. the interface to login is so friendly as your support, they always are availlable to help us.

Avoxi has made our job much easier by reviewing all the details completely and keeping on top of things. Good Work!!

Regards,
Ricardo

Would Recommend: Yes
MARIE C. E.'s review forAVOXI

I’m not a very computer-trained…

I’m not a very computer-trained person, and from day 1, I’ve had terrific support within the hour of my request, no matter is it’s a technical issue, or you want to cancel some services. No questions asked. I really know I get the support I need. I highly recommend AVOXI as part of your business team.

I’m not a very computer-trained person, and from day 1, I’ve had terrific support within the hour of my request, no matter is it’s a technical issue, or you want to cancel some services. No questions asked. I really know I get the support I need. I highly recommend AVOXI as part of your business team.

Pros: VERY HELPFUL.
Cons: None.
Would Recommend: Yes
Sharjeel S.'s review forAVOXI

I have been using AVOXI for over a year…

I have been using AVOXI for over a year now at our organisation and haven’t faced any major problem like service disruption etc. I strongly recommend their tollfree services if you have business spread across the globe. Also, the SaaS platform for configurations and analytics are pretty decent and does the job.

I have been using AVOXI for over a year now at our organisation and haven’t faced any major problem like service disruption etc.

I strongly recommend their tollfree services if you have business spread across the globe. Also, the SaaS platform for configurations and analytics are pretty decent and does the job.

Pros: Customer Support.
Cons: Should improve Configurations.
Would Recommend: Yes

Easy to setup and use. However the…

Easy to setup and use. However the hidden fee makes me wonder what else they have not told me about. They charge you a 18.2% fee to cover their costs for international calls. Regardless if you selected a number for your country only. They say all get charged for this. If i had known i would not have wasted so much time setting up .

Easy to setup and use. However the hidden fee makes me wonder what else they have not told me about.

They charge you a 18.2% fee to cover their costs for international calls. Regardless if you selected a number for your country only. They say all get charged for this. If i had known i would not have wasted so much time setting up .

Pros: Easy setup and use, good support.
Cons: Hidden fees 18.2% charged to your monthly bill in hidden fees.
Would Recommend: No
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Provider Overview

AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so, the provider offers a variety of services that come loaded with advanced features and capabilities.

 

AVOXI Pricing and Services

 

These services include:

  • Virtual Phone Numbers
  • Cloud Contact Center Solutions
  • Business SMS
  • SIP Trunking
  • Call Routing

In regards to International calling, AVOXI offers toll free numbers from more countries than any other industry competitors, making the provider a one stop hub for international toll free numbers (ITFS), universal international freephone numbers (UIFN), and US and Canada toll free numbers. Additionally, each of these numbers has a specific purpose: ITFSs are singular, country-based numbers, UIFNs work from multiple countries, and US and Canada numbers are cost efficient in reaching customers in North America. AVOXI allows users to combine ITFSs, UIFNs, and US and Canada numbers as well as select indivudally.

AVOXI also offers extensive customer support, which includes platforms such as FAQs, Virtual Call Center & Hosted PBX Terms, Self Service Portal, Tutorial Videos, and Live Chat with Support. Additionally, AVOXI offers an 800 number with an automated directory.

Pricing: AVOXI’s pricing varies depending on the services selected. For pricing information, users should submit their information for a personalized quote.

Accreditation: AVOXI offers quality solutions and services that are backed by certifications including:
CFCA (Communications Fraud Control Association) Member
BPeSA (Business Process Service and Outsourcing market) Member
Inc. Magazine 500—named one of the fastest growing private companies in the US

Screenshots
  • AVOXI Analytics
    AVOXI Analytics
  • AVOXI Call Queues
    AVOXI Call Queues
  • AVOXI Reports
    AVOXI Reports

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