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AVOXI

AVOXI Verified Reviews & Ratings

Atlanta, GA
AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so,...
2001
Year Founded
83%
Recommend It
29
User Reviews
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A service for all business using world…

A service for all business using world leading tech. We operate call centres and support offices for Medical Software in 5 continents and need up time, clear communication, no lag no delay and Avoxi does it all AND NONE of our customers see strange numbers as we have OUR MAIN office line showing and east=y to use even for our non tech staff

A service for all business using world leading tech. We operate call centres and support offices for Medical Software in 5 continents and need up time, clear communication, no lag no delay and Avoxi does it all AND NONE of our customers see strange numbers as we have OUR MAIN office line showing and east=y to use even for our non tech staff

Pros: SERVICE AND EFFICENCY.
Cons: NONE.
Would Recommend: Yes
Shehryar K.'s review forAVOXI

Worst customer support ever a guy named…

Worst customer support ever a guy named Nathan Stenger contacted & he was so rude & unprofessional that instead of helping he was trying to be offensive. They have an issue on their own website but instead of rectifying it they’re blaming customers for it. I want my money back. Worst Company to do any business with.

Worst customer support ever a guy named Nathan Stenger contacted & he was so rude & unprofessional that instead of helping he was trying to be offensive. They have an issue on their own website but instead of rectifying it they’re blaming customers for it. I want my money back. Worst Company to do any business with.

Pros: Nil.
Cons: Worst Customer Support.
Would Recommend: No

Impossible to use. scammers….

Impossible to use. scammers 1. Impossible to use their service. I’ve got no result 2. I’ve asked to stop charging my card on the 1 of November and they did not response ANYTHING! I’ve made another request today (Case 00325668). STOP CHARGING MY CARD I have to write such a negative review here bacause support does not answer at all

Impossible to use. scammers

1. Impossible to use their service. I’ve got no result
2. I’ve asked to stop charging my card on the 1 of November and they did not response ANYTHING!

I’ve made another request today (Case 00325668).
STOP CHARGING MY CARD
I have to write such a negative review here bacause support does not answer at all

Pros: None.
Cons: Does not working. Impossible to unsubscribe by yourselve.
Would Recommend: No

I implement PBXs for businesses in…

I implement PBXs for businesses in Costa Rica and I recommend AVOXI to my clients because their setup is very easy, their service is very reliable and their customer and technical support is excellent. Uptime is the highest I’ve got from any provider in the country, they are very proactive in network maintenance and will work with you to resolve any quality issues you have with the service.

I implement PBXs for businesses in Costa Rica and I recommend AVOXI to my clients because their setup is very easy, their service is very reliable and their customer and technical support is excellent.

Uptime is the highest I’ve got from any provider in the country, they are very proactive in network maintenance and will work with you to resolve any quality issues you have with the service.

Would Recommend: Yes

We love our experience with this team…

We love our experience with this team of professionals. The Web site is excellent and user friendly. The service they provide has everything a company could wish to offer to their clients. No doubt this is one of the best VoIP services on the market.

We love our experience with this team of professionals. The Web site is excellent and user friendly.
The service they provide has everything a company could wish to offer to their clients.
No doubt this is one of the best VoIP services on the market.

Pros: Very responsive, Quick attendance.
Cons: None.
Would Recommend: Yes

I needed a communications line to new…

I needed a communications line to new operations in France. AVOXI filled the bill with their excellent product and customer service. Their support and sales staff made it easy to implement and setup. I have never had an issue with the service or the customer support. The phone service is always up and running and frankly I don’t notice the difference when I’m using it from France or the US. I recommend them highly!

I needed a communications line to new operations in France. AVOXI filled the bill with their excellent product and customer service. Their support and sales staff made it easy to implement and setup. I have never had an issue with the service or the customer support. The phone service is always up and running and frankly I don’t notice the difference when I’m using it from France or the US. I recommend them highly!

Pros: Great customer service and productuct.
Cons: none.
Would Recommend: Yes

Great company to work with. Always go…

Great company to work with. Always go beyond to make sure you feel happy with the results. The Techs are very knowledgeable and always answer all my questions. The quality is very good and the prices are great. I recommend this to all my clients and so far I have never heard nothing negative. I will definitely recommend them.

Great company to work with. Always go beyond to make sure you feel happy with the results. The Techs are very knowledgeable and always answer all my questions. The quality is very good and the prices are great. I recommend this to all my clients and so far I have never heard nothing negative. I will definitely recommend them.

Would Recommend: Yes

Excellent, fast and prompt service! …

Excellent, fast and prompt service! Highly recommended! We had our Singapore number operational in the matter of a few hours!

Excellent, fast and prompt service! Highly recommended! We had our Singapore number operational in the matter of a few hours!

Would Recommend: Yes

V. good Service Providerstrives to…

V. good Service Provider strives to deliver the best experience possible I appreciate the opportunity to address any concerns or issues I have with AVOXI services or products and thay respond very fast. I believe that they worth every penny I spend. I believe it is a long partnership journey full of benefits.

V. good Service Provider
strives to deliver the best experience possible
I appreciate the opportunity to address any concerns or issues I have with AVOXI services or products and thay respond very fast.
I believe that they worth every penny I spend.
I believe it is a long partnership journey full of benefits.

Would Recommend: Yes

I am using Avoxi and find it as a…

I am using Avoxi and find it as a professionally managed VoIP service with excellent voice quality. Features are easy to configure after login. Technical support is fast through emails & chatting. I use it mainly during my overseas business trips to call forward my Singapore number. With Avoxi call forward service, I am available 24/7 to answer my customers even during my overseas journeys in a very cost-effective way. Thanks to Avoxi. Jimmy Abraham Director Jitron Pte Ltd, Singapore

I am using Avoxi and find it as a professionally managed VoIP service with excellent voice quality. Features are easy to configure after login. Technical support is fast through emails & chatting. I use it mainly during my overseas business trips to call forward my Singapore number. With Avoxi call forward service, I am available 24/7 to answer my customers even during my overseas journeys in a very cost-effective way.

Thanks to Avoxi.
Jimmy Abraham
Director
Jitron Pte Ltd, Singapore

Would Recommend: Yes
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Provider Overview

AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so, the provider offers a variety of services that come loaded with advanced features and capabilities.

 

AVOXI Pricing and Services

 

These services include:

  • Virtual Phone Numbers
  • Cloud Contact Center Solutions
  • Business SMS
  • SIP Trunking
  • Call Routing

In regards to International calling, AVOXI offers toll free numbers from more countries than any other industry competitors, making the provider a one stop hub for international toll free numbers (ITFS), universal international freephone numbers (UIFN), and US and Canada toll free numbers. Additionally, each of these numbers has a specific purpose: ITFSs are singular, country-based numbers, UIFNs work from multiple countries, and US and Canada numbers are cost efficient in reaching customers in North America. AVOXI allows users to combine ITFSs, UIFNs, and US and Canada numbers as well as select indivudally.

AVOXI also offers extensive customer support, which includes platforms such as FAQs, Virtual Call Center & Hosted PBX Terms, Self Service Portal, Tutorial Videos, and Live Chat with Support. Additionally, AVOXI offers an 800 number with an automated directory.

Pricing: AVOXI’s pricing varies depending on the services selected. For pricing information, users should submit their information for a personalized quote.

Accreditation: AVOXI offers quality solutions and services that are backed by certifications including:
CFCA (Communications Fraud Control Association) Member
BPeSA (Business Process Service and Outsourcing market) Member
Inc. Magazine 500—named one of the fastest growing private companies in the US

Screenshots
  • AVOXI Analytics
    AVOXI Analytics
  • AVOXI Call Queues
    AVOXI Call Queues
  • AVOXI Reports
    AVOXI Reports

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