Overall
4.5
Get Pricing
Visit Website

AVOXI

AVOXI Verified Reviews & Ratings

Atlanta, GA
AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so,...
2001
Year Founded
85%
Recommend It
20
User Reviews
Get Pricing
Get Pricing
Request Demo
Visit Website

I am using Avoxi and find it as a…

I am using Avoxi and find it as a professionally managed VoIP service with excellent voice quality. Features are easy to configure after login. Technical support is fast through emails & chatting. I use it mainly during my overseas business trips to call forward my Singapore number. With Avoxi call forward service, I am available 24/7 to answer my customers even during my overseas journeys in a very cost-effective way. Thanks to Avoxi. Jimmy Abraham Director Jitron Pte Ltd, Singapore

I am using Avoxi and find it as a professionally managed VoIP service with excellent voice quality. Features are easy to configure after login. Technical support is fast through emails & chatting. I use it mainly during my overseas business trips to call forward my Singapore number. With Avoxi call forward service, I am available 24/7 to answer my customers even during my overseas journeys in a very cost-effective way.

Thanks to Avoxi.
Jimmy Abraham
Director
Jitron Pte Ltd, Singapore

Would Recommend: Yes
Logan G.'s review forAVOXI

Was really fast to set up and had no…

Was really fast to set up and had no issues. When i first started the set up I got called right away by my advisor. He was helpful and engaging. They asked for some business documents which I provided within a day. Within a few days I had my number and was ready to make business cards for my company. 10/10 would reccomend.

Was really fast to set up and had no issues. When i first started the set up I got called right away by my advisor. He was helpful and engaging. They asked for some business documents which I provided within a day. Within a few days I had my number and was ready to make business cards for my company.
10/10 would reccomend.

Pros: Great service.
Cons: None.
Would Recommend: Yes

We have used many business global Voip…

We have used many business global Voip phones service to make calls in Asia Pacific regions and so far AVOXI is the best. Consistent calls clarity, good price and phone features. Most of all, if you do need help from their customer support, they have good technical knowledge which is rare these days

We have used many business global Voip phones service to make calls in Asia Pacific regions and so far AVOXI is the best. Consistent calls clarity, good price and phone features. Most of all, if you do need help from their customer support, they have good technical knowledge which is rare these days

Would Recommend: Yes
Alexandra M.'s review forAVOXI

I would absolutely recommend this…

I would absolutely recommend this company, great service, super fast response and troubleshooting. This is definitely the best VoIP company we have tried. The genius softphone is super great, wish they had it for mobile devices as well. The mobile devices app might be not as reliable as their own software but it is ok.

I would absolutely recommend this company, great service, super fast response and troubleshooting. This is definitely the best VoIP company we have tried. The genius softphone is super great, wish they had it for mobile devices as well. The mobile devices app might be not as reliable as their own software but it is ok.

Pros: Great service. Super reliable.
Cons: Softphone on mobile devices might be a bit unstable.
Would Recommend: Yes

Our previous phone service provider…

Our previous phone service provider wasn’t not good because the up time calls was terrible. We decided to choose Avoxi due to cost savings over and the flexibility of the system, the quality calls, all features that the systems has, IVR, Voicemail, queues, etc.. the interface to login is so friendly as your support, they always are availlable to help us. Avoxi has made our job much easier by reviewing all the details completely and keeping on top of things. Good Work!! Regards, Ricardo

Our previous phone service provider wasn’t not good because the up time calls was terrible.

We decided to choose Avoxi due to cost savings over and the flexibility of the system, the quality calls, all features that the systems has, IVR, Voicemail, queues, etc.. the interface to login is so friendly as your support, they always are availlable to help us.

Avoxi has made our job much easier by reviewing all the details completely and keeping on top of things. Good Work!!

Regards,
Ricardo

Would Recommend: Yes
MARIE C. E.'s review forAVOXI

I’m not a very computer-trained…

I’m not a very computer-trained person, and from day 1, I’ve had terrific support within the hour of my request, no matter is it’s a technical issue, or you want to cancel some services. No questions asked. I really know I get the support I need. I highly recommend AVOXI as part of your business team.

I’m not a very computer-trained person, and from day 1, I’ve had terrific support within the hour of my request, no matter is it’s a technical issue, or you want to cancel some services. No questions asked. I really know I get the support I need. I highly recommend AVOXI as part of your business team.

Pros: VERY HELPFUL.
Cons: None.
Would Recommend: Yes
Sharjeel S.'s review forAVOXI

I have been using AVOXI for over a year…

I have been using AVOXI for over a year now at our organisation and haven’t faced any major problem like service disruption etc. I strongly recommend their tollfree services if you have business spread across the globe. Also, the SaaS platform for configurations and analytics are pretty decent and does the job.

I have been using AVOXI for over a year now at our organisation and haven’t faced any major problem like service disruption etc.

I strongly recommend their tollfree services if you have business spread across the globe. Also, the SaaS platform for configurations and analytics are pretty decent and does the job.

Pros: Customer Support.
Cons: Should improve Configurations.
Would Recommend: Yes

Easy to setup and use. However the…

Easy to setup and use. However the hidden fee makes me wonder what else they have not told me about. They charge you a 18.2% fee to cover their costs for international calls. Regardless if you selected a number for your country only. They say all get charged for this. If i had known i would not have wasted so much time setting up .

Easy to setup and use. However the hidden fee makes me wonder what else they have not told me about.

They charge you a 18.2% fee to cover their costs for international calls. Regardless if you selected a number for your country only. They say all get charged for this. If i had known i would not have wasted so much time setting up .

Pros: Easy setup and use, good support.
Cons: Hidden fees 18.2% charged to your monthly bill in hidden fees.
Would Recommend: No

Everything is great with Avoxi…

Everything is great with Avoxi. You just send them an email about the issue and they are already calling you back immediately about it. Marc is extremely the best go to person for our account and he understands the needs of our company. Avoxi is just plain simple and we are happy that we chose Avoxi as our VOIP provider.

Everything is great with Avoxi. You just send them an email about the issue and they are already calling you back immediately about it. Marc is extremely the best go to person for our account and he understands the needs of our company.
Avoxi is just plain simple and we are happy that we chose Avoxi as our VOIP provider.

Would Recommend: Yes
Stefanie L.'s review forAVOXI

So far I am very satisfied with Avoxi…

So far I am very satisfied with Avoxi for my business phone service. From start to finish it has been a pleasure porting my number over. They emailed me and kept me informed at every step in the process of transferring my service. I did a 30-minute installation meeting to familiarize myself with the system and was again pleased by Avoxi’s professionalism. They are always available to answer my questions. Every person that I have spoken with was courteous and knowledgeable and spent as much time as was necessary to explain things to me.

So far I am very satisfied with Avoxi for my business phone service. From start to finish it has been a pleasure porting my number over. They emailed me and kept me informed at every step in the process of transferring my service. I did a 30-minute installation meeting to familiarize myself with the system and was again pleased by Avoxi’s professionalism. They are always available to answer my questions. Every person that I have spoken with was courteous and knowledgeable and spent as much time as was necessary to explain things to me.

Would Recommend: Yes

Everyone was extremely courteous, very…

Everyone was extremely courteous, very willing to help and assist to get my business problems resolved. Diego (sales) and Katie (customer support in Atlanta) are absolutely the best things since “baked bread.” They really went out of the way to support and help. I really appreciate that very much!!! Whenever I have issues with the service or add on to my services, I will actually ask for these two every single time.

Everyone was extremely courteous, very willing to help and assist to get my business problems resolved. Diego (sales) and Katie (customer support in Atlanta) are absolutely the best things since “baked bread.” They really went out of the way to support and help. I really appreciate that very much!!! Whenever I have issues with the service or add on to my services, I will actually ask for these two every single time.

Would Recommend: Yes
Eduardo M.'s review forAVOXI

I have worked with AVOXI for a year…

I have worked with AVOXI for a year now, they were our second main provider, as head of the department personally recommended their service and have become now the #1 in our company due to their support, price and flexibility. Their world class customer service compared with different providers excels and conquers the VoIP market and adapts to different company needs.

I have worked with AVOXI for a year now, they were our second main provider, as head of the department personally recommended their service and have become now the #1 in our company due to their support, price and flexibility. Their world class customer service compared with different providers excels and conquers the VoIP market and adapts to different company needs.

Pros: Customer Service.
Cons: Self service website.
Would Recommend: Yes

Very easy to set up and program options…

Very easy to set up and program options specific to your business needs. Cost effective and user Freind solution for a toll free customer support number. I had an issue opening forwarded voice mails on my Apple devices and tech support quickly identified the setting problem and they were quick to resolve the issue. Outstanding support. I would recommend Avoxi product and services to anyone in need of a toll free number service.

Very easy to set up and program options specific to your business needs. Cost effective and user Freind solution for a toll free customer support number.
I had an issue opening forwarded voice mails on my Apple devices and tech support quickly identified the setting problem and they were quick to resolve the issue. Outstanding support. I would recommend Avoxi product and services to anyone in need of a toll free number service.

Pros: Easy to set up, great customer service and tech support.
Cons: None.
Would Recommend: Yes
Connor D.'s review forAVOXI

Very responsive staff, good pricing,…

Very responsive staff, good pricing, and call quality has beeen great.

Very responsive staff, good pricing, and call quality has beeen great.

Would Recommend: Yes

The support team reacted very quick…

The support team reacted very quickly and did the needed job on the spot. They were in contact with me to make sure that everything is sorted.

The support team reacted very quickly and did the needed job on the spot. They were in contact with me to make sure that everything is sorted.

Would Recommend: Yes
Loading...
Provider Overview

AVOXI is a cloud communications provider focused on meeting the international calling needs of various businesses. In doing so, the provider offers a variety of services that come loaded with advanced features and capabilities.

 

Avoxi Pricing and Services

 

These services include:
AVOXI Core (Cloud PBX)
Virtual Call Center Solution
VoIP Gateway Solution
DID/DDI Local Numbers
VoIP Termination-SIP Trunking

In regards to International calling, AVOXI offers toll free numbers from more countries than any other industry competitors, making the provider a one stop hub for international toll free numbers (ITFS), universal international freephone numbers (UIFN), and US and Canada toll free numbers. Additionally, each of these numbers has a specific purpose: ITFSs are singular, country-based numbers, UIFNs work from multiple countries, and US and Canada numbers are cost efficient in reaching customers in North America. AVOXI allows users to combine ITFSs, UIFNs, and US and Canada numbers as well as select indivudally.

AVOXI also offers extensive customer support, which includes platforms such as FAQs, Virtual Call Center & Hosted PBX Terms, Self Service Portal, Tutorial Videos, and Live Chat with Support. Additionally, AVOXI offers an 800 number with an automated directory.

Pricing: AVOXI’s pricing varies depending on the services selected. For pricing information, users should submit their information for a personalized quote.

Accreditation: AVOXI offers quality solutions and services that are backed by certifications including:
CFCA (Communications Fraud Control Association) Member
BPeSA (Business Process Service and Outsourcing market) Member
Inc. Magazine 500—named one of the fastest growing private companies in the US

Screenshots
  • Call Forwarding
    Call Forwarding
  • International Calling
    International Calling
  • Statistics
    Statistics

Share Your Feedback

What Do You Think of AVOXI?
Your last name & email will not be displayed.
Quality
Installation
Support
Reliability
Features
Price
Would you recommend this provider?
Are you currently an active user?
{{current}} / {{min-length}} Minimum Characters
Submit Review
Request AVOXI Quote
To prepare your price quote, we'll need some information.
How many employees do you have?
Which of the following do you need?
Get Your Price Quote Now
Request AVOXI Demo
To prepare your demo, we'll need some information.
Your current needs
How many lines you need?
Get My Free Quote Now