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The State of Chatbots in 2026
2025 saw some huge developmental leaps in Generative AI with the release of GPT-5 in August 2025.[*] As AI and NLP have improved in speed, reasoning, memory, and linguistic and emotional nuance, chatbots are able to handle more operations than ever before.
By 2029, the chatbot market is expected to grow to 20.81 billion dollars.[*]
Performing...