AI Chatbots & Live Chat - GetVoIP Blog

AI Chatbots & Live Chat
The State of Chatbots in 2026
AI Chatbots & Live Chat
The State of Chatbots in 2026
Rebecca Drew
  •  January 19, 2026

The State of Chatbots in 2026

2025 saw some huge developmental leaps in Generative AI with the release of GPT-5 in August 2025.[*] As AI and NLP have improved in speed, reasoning, memory, and linguistic and emotional nuance, chatbots are able to handle more operations than ever before. By 2029, the chatbot market is expected to grow to 20.81 billion dollars.[*] Performing...
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