What is NENA?

Written by

Michael Roden

GetVoIP Staff Member

Michael Roden is GetVoIP.com’s news reporter and VoIP provider analyst. Mike currently resides in Brooklyn, NY, all the while neglecting his Mother’s wish that he keep his wallet in his front pocket. He finds the most solace in the arts, humanities, music, & culture – with the same fervor and fascination Aristotle had for the stars. There are few things that may upset Mike, but none more than when Paris Hilton tries to DJ.

October 08, 2012

Nena.org is a an organization that serves as a public safety committee, with NENA standing for the National Emergency Number Association. NENA works with 9-1-1 professionals nationwide, public policy leaders, emergency services and telecommunications industry partners, like-minded public safety associations, and other stakeholder groups to develop and carry out critical programs and initiatives, and also facilitate the creation of an IP-based Next Generation 9-1-1 system, by establishing industry leading standards, training, and certifications.

NENA has both state and local chapters, with individuals appointed across the United States as well as several in Canada. NENA Committees develop standards, recommendations, and other documents organized into accessibility, agency systems, core services, interconnection & security, NG9-1-1 transition planning, PSAP operations, and public education & PSAP Training.

Additionally, NENA has a Government Affairs team, which serves as the 9-1-1 community's liaison with government and other organizations by working with Congress, the FCC, the Administration, government agencies and other like-minded organizations on key issues affecting 9-1-1 and emergency communications. The Congressional Nextgen 9-1-1 Caucus helps set the tone, message and validation of any movements made toward E911 legislation.

NENA is a big player in sorting out a lot of the gray area that existed initially with 911 systems. Fortunately, these systems have come a long way thanks to this organization and the input of the community at large. NENA often holds conferences to discuss pending legislation and to facilitate discussions in the hopes of turning collaboration into innovation.