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The State of Artificial Intelligence (AI)
AI or artificial intelligence has gone through some major developments in 2024 as well as just becoming more ubiquitous. AI powered features are now standard for UCaaS, CCaaS, and customer experience platforms. AI-powered tools are improving nearly every aspect of operations with automated post call and post meeting summaries, real-time transcription and...
![40 Customer Service Statistics You Should Know [GetVoIP Report]](https://getvoip.com/uploads/Customer-Service-Statistics-700x406.png "40 Customer Service Statistics You Should Know [GetVoIP Report]")
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