Dialpad Meetings Review: Features, Pricing & Alternatives

Web conferencing software helps remote, in-person, and hybrid teams connect and collaborate face-to-face, in real time–from anywhere with a working Internet connection.

Additional video calling tools like note-taking, in-meeting chat, and screen sharing take productivity to the next level while keeping everyone on the same page.

Dialpad Meetings is Dialpad’s stand-alone HD video conferencing solution, known for its feature-rich plans complete with AI-powered automations.

This Dialpad Meetings review covers key features, pricing options, pros and cons, and popular Dialpad alternatives to help you determine if it’s the right solution for your team.

Jump to ↓

• What Is Dialpad Meetings
• Dialpad Meetings Key Features
• Dialpad Meetings Pricing Plans
• The Pros and Cons of Dialpad Meetings
• Compare Dialpad Meetings to Its Alternatives
• FAQs

What Is Dialpad Meetings?

Dialpad Meetings (formerly Uberconference) is a cloud-based web conferencing tool that enables teams to collaborate with HD video conference calls.

Users can download the standalone Dialpad Meetings app as a free version, or upgrade to the paid Business Plan for access to more advanced features.

Dialpad Meetings is also included with all UCaaS Dialpad Business Communications plans, with the number of video participants increasing with each pricing tier.

Dialpad Meetings advanced features include background noise reduction, emoji reactions, virtual backgrounds, international dial-in numbers, and more. Participants can join online meetings from a web browser such as Google Chrome, an Apple iOS or Android smartphone or tablet, or a compatible VoIP phone.

Security features include Single Sign On, HIPAA compliance, encrypted recordings, waiting room, and Meeting Lock. Due to its affordable price and relatively low participant cap, Dialpad Meeting is best for startups and SMBs, particularly those with remote, hybrid or international teams.

Dialpad Meetings Key Features

Here are some of the key features that Dialpad Meetings has to offer.

Multiple Video Layouts

Dialpad Meetings users can toggle between 4 different video layouts.

• The “Dynamic” view splits the screen between up to four participants ordered by who spoke most recently.
• The “Grid” view shows the contact cards (as opposed to live video feed) for the organizer and all participants on one screen.
• The “Filmstrip” view displays contact cards as well as a screen share.
• The “Spotlight” view enables the speaker’s video feed to fill the whole screen.

All video layouts are available for all Dialpad Meetings users.

Screen Sharing

The screen share function in Dialpad Meetings allows users to share their entire screen,  a single tab, or an application window on desktop or mobile devices.

Dialpad’s video and audio screen sharing is an essential collaboration tool that helps team leaders explain a concept visually or demonstrate a complicated process.

For added security, organizers have the ability to stop any participant’s screen-sharing video stream. All screen sharing is encrypted in transit and at rest and is not maintained by Dialpad Meetings.

Screen sharing is available for all Dialpad Meetings users.

Audio and Video Recording

Dialpad Meetings allows organizers to record video, audio, and shared screens.

Video call recording is only available with Dialpad Meeting’s paid Business plan, though free plan users can record meeting audio.

Everyone in the meeting room will receive an on-screen notification and audio message at the start of each meeting recording, simplifying compliance with call recording laws. Both automated and manual recording options are available, and recordings can be stopped, paused, and resumed at any point during the meeting by returning to “organizer controls”.

Video is captured in “Dynamic Layout”, a split screen that displays up to four participants in the order they most recently spoke.

Live and Post Meeting Transcription

Dialpad Meeting business plan users have access to Dialpad AI, Dialpad’s cutting edge voice intelligence software that includes speech analytics, sentiment analysis, and natural language processing.

When Dialpad AI is enabled, Meetings users can simply click on the “Meeting Notes” button during a video call and a side panel will pop up. The side panel displays real-time transcription of the meeting, including differentiating speakers.

Dialpad AI does more than just transcribe the meeting, however. The technology also listens for keywords, analyzes sentiment, takes note of questions, and lists relevant action items.

Post-Meeting Summaries and Custom Action Items

Post-meeting summaries are in-depth recaps of video meetings that are sent only to the organizer after the meeting has concluded. The organizer can then choose to share a link to the call summary with other participants.

Dialpad Meetings post-meeting summaries include:

• Action Items
• Moments (a unique or interesting part of the meeting)
• Sentiments (a positive or negative interaction)
• Full transcript of the meeting

Action items, moments and sentiments are automatically noted and tagged by Dialpad AI during the meeting in real-time. This data is then organized as a searchable list in the post-meeting summary. Users can click on any “moment” to see the specific portion of the transcript when that moment occurred.

An action item is a single task that has been clearly defined during the meeting and must be completed after the meeting–for example, “I’ll call you tomorrow”.

Dialpad Meeting participants can also add their own custom action items during the meeting. These items will be added to the list generated by Dialpad AI and included in post-meeting summaries.

Dialpad Meetings Analytics Dashboard

The Dialpad analytics dashboard gives admins the ability to see how their team is doing at-a-glance with visual representations of pre-selected KPIs. The analytics dashboard is only available to Business plan users and is limited to historical data (not real-time or same-day data).

With Dialpad analytics, managers can view Meetings usage over the past week, month or three months. Usage for an individual or an entire team can be displayed.

Available metrics and KPIs  include:

• Average participants
• Total conferences
• Total number of unique participants
• Average conference duration
• Percentage of conferences viewed online
• Total screen shares
• Percentage of meetings that included screen share

All-time usage reports can be exported as CSV files.

Automatic Dial-Out to Participants

Dialpad Meetings Business plan users can enable the dial-out feature to automatically dial participants before a scheduled meeting or even during an active one.

In the case of scheduled meetings, once participants are added and the dial-out toggle is turned on, Dialpad will automatically send participants a five-minute reminder via SMS, and then dial all participants right as the meeting begins.

During an active meeting, users can click on “Invite Participants” and switch on the auto dial-out feature in the same way.

Invitees who receive a dial-out can join meetings by pressing 1, and won’t be required to enter a pin, even if one has been set by the organizer.

Organizers are limited to 200 automatic dial-outs per day, and only numbers in the U.S. and Canada (excluding Hawaii and Alaska) may be used.

Dialpad Meetings Pricing Plans

Dialpad Meetings offers just two pricing options: Free and Business.

Both plans include unlimited meetings, mobile apps for iOS and Android, and key features such as screen sharing, audio recording and virtual backgrounds. The Business Plan also includes unlimited video recording, countdown timer and live transcription.

Here’s a breakdown:

The Pros and Cons of Dialpad Meetings

Here’s a look at some of the unique strengths and specific drawbacks of Dialpad Meetings.

Compare Dialpad Meetings to Its Alternatives

Here’s a comparison chart of Dialpad Meetings’ biggest competitors.

Dialpad Meetings FAQs