Patrick Bobilin

Patrick Bobilin

  • Senior Manager of SEO & Content
Patrick Bobilin is Manager of SEO & Content at GetVoIP. With his background in design and technology, he brings a unique perspective to the world of business.
As former UX/UI lead at an international tech firm, he understands the operational and usability challenges of the modern office. His thoughts on design, technology, and politics have been shared across a wide variety of platforms from NPR to the Chicago Tribune. He’s an avid reader and creator of online content that aims to make complex concepts clearer and more manageable.
In his free time, Patrick volunteers in his Manhattan community at two soup kitchens and as Vice President of a political club. He runs daily with or without his terrier Ghostface along the East River Esplanade.

Read some of Patrick's latest articles below:

October 16, 2019

People Over Profit: Surviving a Changing Marketplace

In October 2019, Salesforce CEO Marc Benioff addressed a TechCrunch Disrupt conference audience declaring that we were seeing the end of capitalism as we know it. This comes after a record year of profits and stock prices for the company. While this sounds like an indictment of a whole ideology, Benioff isn’t stepping down in favor of handing the keys to his employees. However, with climate...
October 15, 2019

The Do's and Don’ts of Offering Live Chat on Your Website [Guide]

There are many factors involved in making a successful business, and customer satisfaction is a big one. If your business operates a website, offering live chat software is a good start and also a feature well known to improve the customer experience. Live chat interactions have the highest consumer satisfaction rate at 92%. However, live chat can be a double-edged sword. Some customers may...
October 09, 2019

The Art of an Effective Customer Satisfaction Survey

A customer satisfaction survey gives sales teams and C-level executives an insider’s view into what their customers are thinking. This can play a vital role in measuring ROI and formulating strategy. However, the survey has to be satisfying in its own way. A feedback survey that frustrates customers or only attracts the squeakiest of wheels will do more harm than good. That’s why it’s...
October 07, 2019

Top 6 Free Video Conferencing Software for Small Businesses [Comparison]

It’s no secret that we’re advocates of making the switch to video interviewing software. Technology has forever changed the way that we conduct business. In fact, one study showed that 40% of companies are now using video interviews to screen candidates. Video conferencing has so much more to offer outside the context of interviews and candidate screening though. In this article,...
October 04, 2019

LogMeIn Modernizes GoToMeeting Platform and Cuts Prices

LogMeIn announced a major revamp of its GoToMeeting collaboration platform. The new, modernized GoToMeeting platform promises an improved, video-first experience for users as well as better tools for IT administrators and management. LogMeIn acquired GoToMeeting back in 2016 and became one of the largest providers for video and web conferencing on the market. In 2018, LogMeIn acquired Jive...
October 02, 2019

What is a Conference Bridge Call: A Small Business Guide To Connecting Remote Teams

Communication is one of the most important things in our age, and effective communication is the driving force behind every successful business. According to Bluesource, productivity improves up to 25% in organizations with connected employees. Luckily, there was a lot of progress in this field over the past few years. Thanks to that, it is now easier than ever to communicate remotely and connect ...
October 01, 2019

Verizon Business VoIP: A Closer Look at Plans, Pricing & Reviews

The newest research shows that the number of VoIP users is going to hit three billion by the year 2021. With so many people making the switch, you might be wondering which service provider is right for your business. This week we’re going deep into the details of Verizon Business VoIP — one of the industry leaders due to its robust system and countless features — so that you can find out ...
September 26, 2019

Vonage Business Cloud Pricing & Plans in 2019: The True Cost of Business Communication [Chart]

Vonage is known for its long history as the provider of residential VoIP services, and since 2006, the company also worked hard to attract a business following. With a vast experience in providing enterprise VoIP telephony combined with cloud computing, Vonage business tools have become one of the leading business communication providers for SMB and enterprise clients. Vonage’s core...
September 24, 2019

Top 7 Totally Free Helpdesk Software Options for Small Business [Chart]

Studies show that $75 billion is lost each year due to poor customer service. Fortunately, there are some ways to ensure that you don’t add to that statistic. To put it simply, good customer service is the key to success in our modern business landscape. The customer experience is an essential part of any company’s operations and should be optimized as such. Helpdesk software has made...
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