Matt Grech

Matt Grech

  • Senior Tech Journalist

Matt Grech is a technology journalist focused on Unified Communications, Team Collaboration, Contact Centers Solutions and just about anything VoIP related. Matt has a unique set of professional work experience in writing, technology, sales, investigative reporting and client services. Through his combined experience, Matt looks to discover emerging trends and utilize his deep interest in technology to formulate practical interpretations for both business application on all levels, as well as personal applications. This unique combination has allowed Matt to forge internal leader industry relationships to probe deeper into the technological break-throughs, and emerging trends, direct from product leaders like Nextiva, Cisco, Vonage, Mitel, and 8×8.

Matt’s perspective has become a recognized voice in multiple outlets, including Verizon, TechCrunch, MSN, the Samsung Enterprise Blog, Medium.com, TalkingPointz, the official Yeastar blog as well as Avaya’s official blog, a prominent feature on OnSip’s homepage and research conducted by the Coalition of Technology Resources for Lawyers. Matt has also been invited to exclusive industry events including Cisco’s annual Cisco Live! conference, as well as their January 2017 Product Announcement for their Cisco Spark platform.

Matt’s passion for technology began when he first took control of the Doom marine on an early Windows 95 computer. His passion for computers and technology is only met by his passion for words, and sharing information in a digestible format to help others make the best decision possible.

Read some of Matt's latest articles below:

September 17, 2018

Our Rundown of Gartner's 2018 Magic Quadrant for Meeting Solutions

Whether your business is in the search for a new Meeting Solution platform, or just wants to check up and see how their current provider is ranked, Gartner is generally the go-to. In the past, we have taken a close look at their UCaaS and UC Magic Quadrants to better understand the current market and options available, in order to provide business decision makers with the resources they need...
September 12, 2018

On-Demand or Subscription Based Automatic Dialers: Which is Better For Your Business?

Automatic dialing solutions can dramatically improve the overall productivity, efficiency and calling capabilities of your organization. Hosted Dialing solutions have increased the overall accessibility of the technology, and now makes it possible for any size team to leverage the utility of dialing solutions. But along with hosted services comes the typical pricing structure of a reoccurring...
September 07, 2018

VoIP vs Landline for Business - Everything You Need to Know

If there is one thing that most organizations can agree on, it is that a communication platform is absolutely critical to a successful business. Whether your team needs to communicate internally, or connect with the outside world, a telephony system will of course be one of the most important solutions your team adopts. When it comes to business communications, and telephony specifically, as...
August 30, 2018

Polycom Introduces Their Latest VVX IP Desk Phones and Cloud Manager

Polycom, who is now a part of the Plantronics family, has just announced their latest update to their extensive line of IP Desk Phones. Dubbed the VVX x50 series, the endpoint giant continues to evolve one of their most popular product portfolios. Striking a balance between affordability and functionality, the VVX x50 series hits that sweet spot while managing to deliver on the quality and...
August 22, 2018

A Close Look at What Makes RingCentral a Strong UCaaS Leader

We are always trying to keep a close eye on the ever growing and evolving UCaaS market. It’s important for us to keep tabs on what each provider is up to, so that we can make the strongest recommendations. RingCentral in particular has been on our radar for quite some time, especially following our close look at Gartner's 2017 UCaaS Magic Quadrant. More recently, the vendor has announced...
August 02, 2018

Shifting UC To The Cloud: How To Ensure a Smooth Transition

Unified Communications has fully made its way into the cloud. Over the past few years, the trend for shifting communications platforms and applications to the cloud has grown, and even at this point large Enterprise organizations are making their way over. However, there are of course still some hold-outs -- and for good reason. While the cloud introduces a number of benefits, it can introduce a...
August 01, 2018

Vonage Acquires TokBox, Adds Video API To Portfolio

The giant UCaaS and Business VoIP provider Vonage today announced their latest acquisition of TokBox, one of the industry-leading WebRTC video API providers. This all-cash transaction adds in a new critical aspect to Vonage's communications platform, expanding to add video support. In fact, Vonage writes that they are now in the "leadership position in the programmable video sector" after...
July 30, 2018

How to Position Your Contact Center to Embrace Collaboration

Traditionally, contact and call centers have a competitive, fast paced culture. Agents are encouraged to spend the least amount of time assisting a client, while also striving to deliver the best results possible. Each agent is typically scored based on their individual performance, including the number of calls in a certain amount of time, and the length of calls. On one hand, this individual ...
July 23, 2018

Vonage Introduces Collaboration With VonageFlow

Vonage has just announced today its latest addition to its growing platform. Dubbed VonageFlow, this team collaboration tool enables users to connect in multiple ways through one integrated application platform. The goal of VonageFlow is to enable teams to stay better connected, and of course in this digital age that means staying connected even on the go. In fact, this could be considered an...
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