Matt Grech

Matt Grech

  • Senior Tech Journalist

Matt Grech is a technology journalist focused on Unified Communications, Team Collaboration, Contact Centers Solutions and just about anything VoIP related. Matt has a unique set of professional work experience in writing, technology, sales, investigative reporting and client services. Through his combined experience, Matt looks to discover emerging trends and utilize his deep interest in technology to formulate practical interpretations for both business application on all levels, as well as personal applications. This unique combination has allowed Matt to forge internal leader industry relationships to probe deeper into the technological break-throughs, and emerging trends, direct from product leaders like Nextiva, Cisco, Vonage, Mitel, and 8×8.

Matt’s perspective has become a recognized voice in multiple outlets, including TechCrunch, MSN, the Samsung Enterprise Blog, Medium.com, TalkingPointz, the official Yeastar blog as well as Avaya’s official blog, a prominent feature on OnSip’s homepage and research conducted by the Coalition of Technology Resources for Lawyers. Matt has also been invited to exclusive industry events including Cisco’s annual Cisco Live! conference, as well as their January 2017 Product Announcement for their Cisco Spark platform.

Matt’s passion for technology began when he first took control of the Doom marine on an early Windows 95 computer. His passion for computers and technology is only met by his passion for words, and sharing information in a digestible format to help others make the best decision possible.

Read some of Matt's latest articles below:

February 08, 2018

LogMeIn Acquires Jive Communications to Strengthen Their Position in the UC Market

The Unified Communications market has been in a bit of a consolidation trend for a little while now. We've seen Cisco snatch up Broadsoft, Mitel acquire ShoreTel, and Star2Star merge with Blueface just at the beginning of 2018. The trend only continues, with the latest news coming from Jive Communications. Just announced today, leading collaboration provider LogMeIn has entered a deal to acquire...
February 07, 2018

Intermedia Launches New UCaaS Offering with AnyMeeting Assets: Intermedia Unite

It seems as if the Unified Communications and Collaboration market is always changing and growing. Innovation is constant, new players are always emerging, and new solutions make their way onto the market it seems like every few months. The latest announcement we have heard comes from the Cloud PBX and UC provider Intermedia. Just back in September we had learned that Intermedia had acquired...
February 05, 2018

Mitel Announces a New Integrated Portfolio with ShoreTel Solutions

It has been more than 6 months since we first heard news that Mitel was to acquire competitor ShoreTel to create a new UCaaS giant. But since then, Mitel has kept quiet about the merger and any future plans the provider has for the newly combined solution offerings -- that was until last week. In fact, just last week Mitel went ahead and outlined their latest integration portfolio for North...
February 01, 2018

CallRail Combines Artificial Intelligence With Call Tracking and Analytics

Artificial Intelligence is quickly making its way onto everyone's shopping list, and for good reason. AI can help businesses in a multitude of ways, from providing call center agents with helpful tips and advice on how to serve customers, to delivering deep organizational insights on how to improve a business overall and better streamline workflows. Overall, AI is a powerful umbrella of...
February 01, 2018

Dialpad Just Announced a New Zendesk CRM Integration

Integrations are no longer a nice to have feature, but instead have evolved to become a must have, critical aspect of any modern, cloud based solution or platform. By connecting multiple tools together, integrations help us save a drastic amount of time, by simplifying and streamlining our workflows. VoIP providers specifically are always looking for new tools to integrate into their calling...
January 30, 2018

Avaya Engage Brings New Product Updates and AI Initiatives

As Avaya Engage soldiers on, so does the latest news and product announcements from the cloud provider. And, in the theme of delivering cloud focused solutions and integrating new technologies into their product portfolio, Avaya has not only introduced new products, but the provider has also expanded existing offerings to include the latest tech, specifically Artificial Intelligence, Machine...
January 30, 2018

Avaya Pushes To The Cloud In a New Digital Transformation

Avaya Engage came out an interesting time, following the company's departure from their Chapter 11 Bankruptcy declaration. If there's one major theme circulating around the conference, its that not only is Avaya still around, they never actually went away. They took some time to restructure, move some capital around, and emerge a stronger company than they were about a year ago. There has been ...
January 30, 2018

Avaya Jumps Into the Cloud and AI by acquiring Spoken

GetVoIP is currently attending Avaya Engage this year, and there is certainly no shortage of information and announcements being delivered session after session. If there is one major theme to focus on for the entire conference, its that Avaya wants us to think Cloud. "Think Avaya, Think Cloud" is the motto being repeated. During the first day of Avaya Engage, the provider had a clear outline...
January 25, 2018

NICE inContact Announces New CXone Integration with Salesforce

Absolutely everyone wants to play with Salesforce, and for good reason -- Salesforce is still the dominating CRM presence in the industry. So, it's no real shock to see updates and news announcements of providers pairing up their platforms to play nicely with Salesforce. Integrations are an easy way for providers to deliver even more functionality to their user base, delivering a new way to use...
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