Provider Overview
Vietelity offers users a host of service options spanning VoIP, SMS, vFax, and Hosting solutions. In doing so, the provider enables both experienced and inexperienced users Professional Services Group (PSG) free consultation with certified technicians. In doing this, the provider employs knowledgeable staff to assist in PBX training, PBX setup and configuration, PBX/Switch Security Breach Mitigation, Toll Fraud Mitigation, PBX Security Hardening, Installation Assistance for SIP devices (i.e. ATA’s, IP Phones, and media gateways), Hardware Troubleshooting, and more. With each offered service, Vitelity offers cost efficiency and option flexibility. For example, with VoIP service, users can receive unlimited phone service starting at $7.95 per month, as well as custom toll free numbers, A-Z International Rates, expansive features, Local and International DID Coverage, and SIP eligibility. Additionally, Hosted PBX is available for $29.00 per month and comes equipped with features, training and support, and freePBX options. SMS text service is currently included on all Vitelity voice numbers, free of charge. Separate from phone and text service, vFax is available to users for as little as $2.99 per month. In regards to support, Telephone support is available Monday-Friday 8am-5:30pm MST. Also, there is 24/7 support via trouble ticket. Vitelity can also be contacted via email or directly through their website.
Vitelity Pricing & Services
SMS for Local & Toll Free Numbers
SMS For Local Numbers |
|
Inbound messages |
$0.01/text |
Outbound messages |
$0.01/text |
SMS For Toll Free Numbers |
|
Inbound messages |
$0.01/text |
Outbound messages |
$0.01/text |
SMS to International Numbers |
|
Outbound messages |
$0.049/text |
vFax cloud based faxing platform
Wholesale |
Price |
Monthly Charge |
$1.55 (MRC) |
Setup Fee |
$1.00 (NRC) |
Usage |
$0.028/minute |
URL Branding |
$99 |
Logo Branding |
$5-$10 (MRC) |
Wholesale Pay As You Go |
Price |
FaxEnable Device (1-2 ports) |
$109 + $12.50 |
Wholesale Unlimited |
Price |
Monthly Subscription (1 port) |
$24.95 |
Monthly Subscription (2 ports) |
$44.95 |
vFax Wholesale Feature Set:
- Secure HTTPS Fax Transmission
- Brandable
- API
- Lowest wholesale rates
- Large nationwide footprint
- No additional charge for Toll Free fax DIDs
- Unlimited user accounts
- Fax status notification
FaxEnable Features
- High reliability
- Secure
- Plug-n-play
- Remotely manage your FaxEnable devices within the Vitelity customer portal