TPG

TPG is a leading Australian Internet and phone service provider.  TPG offers cost-effective and reliable NBN (National Broadband Network),...
4.5
North Sydney, NSW
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Mujgan M.'s review for TPG

Very helpful and extremely patient staff member
I called TPG because our internet and phone line was still not working after the disruption notice for our area. My call was answered right away without having to wait at all! Staff member (Ace) was able to help to get my Internet working straight away! He was extremely patient, waited online while I called my parents and relayed the message which took quite a long time, but he was willing to wait online until the problem was resolved. He was extremely understanding and patient. This wasn’t the first time I received unmatchable service from TPG! I often call them when we experience issues with the internet and they have always been extremely patient and helpful!
Thank you TPG and keep up the amazing customer service!

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Would Recommend: Yes

Terrible customer service.
Still awaiting 3 months for a promised refund after I canceled my service due to there terrible customer service.
They make it almost impossible to get a refund

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Would Recommend: No
Yvonne L.'s review for TPG

All round Excellent ServiceTPG customer service is second to none
TPG customer service is second to none; always very quick to resolve ANY issues/technical problems etc. Also always very courteous and wanting to help. Thanks TPG team

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Would Recommend: Yes
Nicky T.'s review for TPG

Always good customer service, cheap and reliable internet with competitive speeds. Highly recommend

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Would Recommend: Yes
Lucy S.'s review for TPG

Well done TPG
I have been with TPG for more than 10 years.

The technique supporter is really patient and professional. The problem is easily been solved after only one phone call. And TPG even sent me several kind messages to track the problem later. Really appreciated.

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Would Recommend: Yes

Love TPG great service
Love TPG, after having so much trouble with the last NBN provider who you could never speak to a real person , TPG has real people who are so helpful and no waiting for hrs to talk to them , highly recommend their great plans and super helpful service

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Would Recommend: Yes

I have been with TPG for close to 10 years.
Always ready with a fix when I have a problem, even though most of the problems were me.
They are patient and knowledgeable, they need to be I am 64 years old who thinks computer are like old testament Gods. All rules and no mercy
Highly recommended.

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Would Recommend: Yes
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Provider Overview

TPG is a leading Australian Internet and phone service provider.  TPG offers cost-effective and reliable NBN (National Broadband Network), ADSL2+, Fibre, and DSL Internet Broadband. In addition to internet services, they also offer Phone and BYO Mobile plans. TPG serves everyone from residential consumers, to small businesses, to large enterprises, and even wholesale customers.

TPG's SIP Trunking solution - which uses its extensive Ethernet network - provides superior scalability in comparison to traditional ISDN, and can integrate seamlessly with existing VOIP equipment.

TPG's Business VoIP system, "BizPhone", offers features such as voicemail to email, automated receptionist, and call routing.  The VoIP feature phone is quick to set up and offers unlimited calls to standard local, national and Australian mobile numbers.

TPG Solutions

  • NBN Plans
  • nbn enterprise ethernet
  • IP-line
  • 10 Gigabit Adelaide Services
  • Fibre
  • Dark Fibre
  • e-line
  • e-LAN
  • IP VPN
  • Wavelength Services
  • Mobile Plans
  • POP3 email account
  • IMAP email account
  • SIP Voice
  • Inbound Voice
  • ISDN PRI and BRI
  • TPG Bizphone
  • Private Cloud
  • National AWS Connect
  • Co-Location

TPG Pricing and Plans

 

TPG BizPhone Plans

Softphone

  • $24.95/month
  • includes BizPhone desktop app

Standard/Cordless

  • $29.95/month
  • includes handset rental

Premium

  • $49.95/month
  • includes handset rental

**For all other products and services, please contact TPG for pricing

 

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