MyFax

This company is a scam. There is no way to reach anyone in customer service. I’ve been trying to cancel my account since November. If you email their support, you will get a blanket email back automatically. It will give you information on how to cancel on the website but this function does not work. It will tell you that there is a chat function for Support and that is actually not true. if you call the Support number, it is a message saying they no longer provide support over the phone. I finally called the sales number and someone picked up immediately. He pretended he didn’t hear me when I said hello. Then he kept acting like he didn’t know, what I was talking about, like he doesn’t even have a business or anything. He literally is gaslighting you like you are not even calling a company. I’ve been getting charges from MyFax Since last November that I’ve been trying to cancel. At this point, I need to contact my credit card company to report them as a fraud.

Worst company to deal with. After 6 years, they changed my fax number and gave it to someone else. After they first claimed I did not have that number, I sent them proof and their attitude was sorry, non refundable. STAY AWAY

You know when someone really pisses you off and you wish you could get the world to feel your anger and back you up. Well this is one of those times. Trust me, smart fax would love to get your business. They are smart enough to have great marketing and their software does the job. But if you want to cancel your account, good luck. When you do, and you think your account is cancelled. check again. If they tell you your account is cancelled, check you cc statement in a month or 2. Extremely maddening. And when you talk to them they will try to explain how righteous they are in billing you for a year or however long it takes to realize they are still billing you. And under a different name (J2) surprise surprise. How shady is that. They are not accepted by the BBB and the BB has a red alert up for them. I've never seen that on the BBB. If your not going do it for my review, do yourself a favor, use a different fax company. Keep your money and your sanity. Good luck

Great service that is very reliable and easy to use. Faxes are way easier when you can send it as an emial, it just more organized than just sending a fax and hope it goes through. myfax confirms sent and delivered faxes which is awesome and less of a headache. Thanks myfax