Overall
3.8
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DYL

DYL Verified Reviews & Ratings

Marina Del Rey, CA
“DYL,” or Dial Your Leads, is an integrated phone and CRM system. By bringing these two systems together, sales...
2009
Year Founded
59%
Recommend It
32
User Reviews
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Great tool for coach and developing…

Great tool for coach and developing your staff with telemarketing. The replay of telephone calls in invaluable for getting the needs of the customers met. The texting allow you to get information to customers in a way that is instant and convenient for the customer.

Great tool for coach and developing your staff with telemarketing. The replay of telephone calls in invaluable for getting the needs of the customers met. The texting allow you to get information to customers in a way that is instant and convenient for the customer.

Would Recommend: Yes
Guy A.'s review forDYL

On this Valentine’s Day I find it…

On this Valentine’s Day I find it fitting to show some love to my business phone company DYL. I first learned about DYL in early 2015 before launching my first insurance agency. I chose DYL simply because it offered all the features I wanted under one platform. With DYL I get Lead Management, Campaign Dialing (For Telemarketing), Two Way Texting, Two Way Faxing, Emailing and lastly a great VOIP phone system. DYL allows me to Instant Call New Leads thru Integration with my Internet Lead Providers. The phone system allows me to create Workflows (Automated Follow-up) to include Calling, Emails and Texting. There are great report options and the ability to customize so many functions. DYL’s app on my iPhone has been amazing with the ability to log into my office phone system from anywhere in the world so I can work globally and function locally. DYL has also provided me with great customer service and they also offer some amazing webinars and training from top producers in my industry which has helped me immensely. DYL is a great phone system with a great team and I highly recommend them for your business no matter what the industry. Guy Anglade Allstate Agency

On this Valentine’s Day I find it fitting to show some love to my business phone company DYL. I first learned about DYL in early 2015 before launching my first insurance agency. I chose DYL simply because it offered all the features I wanted under one platform. With DYL I get Lead Management, Campaign Dialing (For Telemarketing), Two Way Texting, Two Way Faxing, Emailing and lastly a great VOIP phone system. DYL allows me to Instant Call New Leads thru Integration with my Internet Lead Providers. The phone system allows me to create Workflows (Automated Follow-up) to include Calling, Emails and Texting. There are great report options and the ability to customize so many functions. DYL’s app on my iPhone has been amazing with the ability to log into my office phone system from anywhere in the world so I can work globally and function locally. DYL has also provided me with great customer service and they also offer some amazing webinars and training from top producers in my industry which has helped me immensely. DYL is a great phone system with a great team and I highly recommend them for your business no matter what the industry. Guy Anglade Allstate Agency

Pros: Ease of use, Price, Automations.
Cons: None.
Would Recommend: Yes

Great for my entire team!

Great for my entire team!

Great for my entire team!

Would Recommend: Yes

We started our office in 2015 and I…

We started our office in 2015 and I believe DYL has helped us grow faster then I would have with any other phone service. Great customer service and tech support. Thank you!

We started our office in 2015 and I believe DYL has helped us grow faster then I would have with any other phone service. Great customer service and tech support. Thank you!

Would Recommend: Yes

Great system – workflows and lead…

Great system – workflows and lead automation have significantly increased our close ratios. Highly recommend.

Great system – workflows and lead automation have significantly increased our close ratios. Highly recommend.

Would Recommend: Yes
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Provider Overview

“DYL,” or Dial Your Leads, is an integrated phone and CRM system. By bringing these two systems together, sales agents will be able to contact more leads quicker, while automatically logging the information about the lead. The system sets up reminders to follow up with business calls, so no one falls through the cracks. Founded in 2009, DYL’s headquarters are in Marina Del Ray, California.

 

DYL Pricing and Services

 

Most Popular Plan:
VoiceConnect:
– Customized Ringbacks
– Customized hold music
– Unlimited ring groups
– Unlimited call queues
– Track and record every call
– Save call recordings offline
– Paperless fax, inbound and outbound
– Voicemail-to-email
– Unlimited voicemail boxes
– Auto-attendant
– Discounts on VoIP phones

Highlighted Features
– Enterprise call features
– Integrated CRM and call center system
– HD Voice
– Automated system takes the guesswork out of lead follow-through
– Detailed call tracking
– Dial without pressing buttons
– Manual includes list of states with “2-party” recording laws
– Syncs with Google
– Easily create campaigns
– Unlimited US calling
– Toll free numbers available
– Call breakdown (review)

All Available Plans:
VoiceConnect: “A full‐featured cloud phone system tightly integrated with all of our other tools.”
– Customized ringbacks
– Customized hold music
– Unlimited ring groups
– Unlimited call queues
– Track and record every call
– Save call recordings offline
– Paperless fax, inbound and outbound
– Voicemail-to-email
– Unlimited voicemail boxes
– Auto-attendant
– Discounts on VoIP phones

ContactConnect“A full service communications system that includes a CRM, email drip, SMS, and more.”
– Schedules follow up calls and emails
– Call back sequence, schedule up to seven automatic calls back
– Creates hotlist of high-priority contacts
– Online calendar
– Reminder calls for every appointment
– Follow up SMS text sent after phone call.
– Message notification
– Automated emails
– Click-to-call widget
– Drip sequence
– Dynamic folders
– Lead has subscribe/unsubscribe options

CampaignConnect“An ultra‐fast campaign dialer so you can reach more leads, faster”
– Autodialer saves time every phone call
– Call recording
– Many agents may dial from one list
– TCPA (Do Not Call Registry) compliant
– Create lead database from any Excel or CSV file
– Upload leads already in your account
– Unlimited custom fields in database
– Expected call rate of 100 calls/hour for every rep
– Make new calls without hanging up the phone
– Track and record every call
– Save call recordings offline
– Calls can be assigned to individual users
– Each agent gets their own DYL account

LeadConnect: “Be first in line and connect instantly with the right internet leads, at the right time.”
– Lead fills out online form indicating they want to be contacted, call connects in real time (under 3 seconds)
– Faster dialing
– Connect with leads at opportune moments

Customer Support Options:
Open Monday-Friday 6:30am PT – 5pm PT. Closed on weekends, but available after hours for emergencies: Call (888) 310-4474 for either sales or support

Best For:
Businesses where mere seconds can mean the difference between making the sale or losing it to a competitor.

 

Bottom Line for DYL


There’s an old saying in business that if you don’t shake your customer’s hand within five minutes of him walking through the door, your competition will. That’s an old saying, and by now, that five minutes has been squeezed to just five seconds. DYL ups the ante on timely response by letting its agents connect to leads in real time.

When a potential customer fills out a form, sends an email, or otherwise indicates that he wants to be contacted, that information goes to an available agent, and the phone will ring immediately. There is no chance of the lead getting buried in a mountain of email. DYL has a number of systems in place to make sure the agent persistently follows up on the lead until the connection is made. Even if the agent doesn’t reach the lead right away, the DYL sets up automated reminders to the agent at regular (but not annoying) intervals. DYL gives agents tools for success that weren’t available just a few years ago.

Screenshots
  • Lead Overview
    Lead Overview
  • Office View
    Office View
  • Upload Records
    Upload Records

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