CSII specializes in offering small to medium sized businesses a variety of communications services including voice, broadband, and hosted service (SIP Trunking). Additionally, the provider also offers hardware for various solutions. CSII stakes their company around highly personalized and customizable service. Unlike many other larger providers, CSII builds personal relationships, which makes users feel much more cared for. Along with person ability amongst staff, CSII providers users with a supportive community through their blog platform. Additionally, all issuance, repairs, and service/hardware/plan changes take place within the company, making transactions and dealings with the company all the more straightforward. Users and non users alike can choose to contact the provider directly from their website.