Overall
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VoIPLy

VoIPLy Verified Reviews & Ratings

Pittsburgh, PA
With humble beginnings in 2012, VoIPLy recognized that the Cloud was more than just another passing trend. With a...
2013
Year Founded
76%
Recommend It
88
User Reviews
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I researched a few VOIP phone providers…

I researched a few VOIP phone providers before choosing VOIPLY. I had Vonage years ago, and a landline most recently. I choose VOIPLY for the price, positive customer feedback, and options that meet my needs. Installation was a snap and took all of 5 minutes. I ported my old number and it took a few days after my equipment install for the number to transfer. The customer service team was knowledgeable and explained the process well. Set it and forget it type of product which is what I expect from my phone service.

I researched a few VOIP phone providers before choosing VOIPLY. I had Vonage years ago, and a landline most recently. I choose VOIPLY for the price, positive customer feedback, and options that meet my needs.

Installation was a snap and took all of 5 minutes. I ported my old number and it took a few days after my equipment install for the number to transfer. The customer service team was knowledgeable and explained the process well.

Set it and forget it type of product which is what I expect from my phone service.

Pros: Cost.
Cons: None.
Would Recommend: Yes
Greg H.'s review forVoIPLy

I purchased voiply for my aging parents…

I purchased voiply for my aging parents who almost never used to $150/mo at&t phone service and we’re getting way too many spam calls. The number porting was very easy and quick. The installation couldn’t have been more simple and easy. And the customer support is world class. A fantastic offering.

I purchased voiply for my aging parents who almost never used to $150/mo at&t phone service and we’re getting way too many spam calls. The number porting was very easy and quick. The installation couldn’t have been more simple and easy. And the customer support is world class. A fantastic offering.

Pros: Unbelievably easy and money saving.
Cons: Line management online.
Would Recommend: Yes
Charlotte S.'s review forVoIPLy

Voiply is an excellent service and…

Voiply is an excellent service and reliable. I never miss a call. Best phone service I’ve ever had. I love the fact that I can get emails of my messages. I can listen to them or read them. Depending upon who’s calling that can be a plus. I wish I had found this service sooner rather than later. You are much appreciated.

Voiply is an excellent service and reliable. I never miss a call. Best phone service I’ve ever had. I love the fact that I can get emails of my messages. I can listen to them or read them. Depending upon who’s calling that can be a plus. I wish I had found this service sooner rather than later. You are much appreciated.

Pros: Allowed me to get rid of cell phone.
Cons: None.
Would Recommend: Yes

Just switched from a provider VOIPO…

Just switched from a provider VOIPO which use to be reliable but as of the last 6 months has been atrocious. I went online and this company was great with the set up and customer support to get my service up and running. Vern was outstanding with trying to get my owner supplied ATA set up and never gave up and its working perfectly now and just waiting for my port in from the other provider.

Just switched from a provider VOIPO which use to be reliable but as of the last 6 months has been atrocious. I went online and this company was great with the set up and customer support to get my service up and running.

Vern was outstanding with trying to get my owner supplied ATA set up and never gave up and its working perfectly now and just waiting for my port in from the other provider.

Would Recommend: Yes

I have had VOIPLY just under a month…

I have had VOIPLY just under a month now and I am very satisfied with the product and the service. It was simply to set up and the company had very useful tutorials availiable on line to help show one how. I only wish that I had made the leap to their service earlier. I had one little issue with the clock in my phones and after calling customer service one time ,it was fixed. The service I receive through VOIPLY cost me about 25% of what I was paying before and I like the fact that I can pay by the year and get an extra discount- no monthly bills to mess with. I see no difference in the quaility of my phone . In brief, I would highly recommed the VOLIPY phone service. R Rexroat

I have had VOIPLY just under a month now and I am very satisfied with the product and the service. It was simply to set up and the company had very useful tutorials availiable on line to help show one how. I only wish that I had made the leap to their service earlier. I had one little issue with the clock in my phones and after calling customer service one time ,it was fixed. The service I receive through VOIPLY cost me about 25% of what I was paying before and I like the fact that I can pay by the year and get an extra discount- no monthly bills to mess with. I see no difference in the quaility of my phone . In brief, I would highly recommed the VOLIPY phone service.
R Rexroat

Pros: It works very well.
Cons: Have not found any as yet.
Would Recommend: Yes

So far it has been the best experience…

So far it has been the best experience I have had with a home phone provider. Their service is excellent. The minor problem I had was corrected promptly with very friendly and co operating technicians. The most exceptional point of this whole experience is the price. Great options that are standard for a very low service price. Oh by the way RoBo call blocking is great. I use to get at least 12 RoBo calls a week, since installing Voiply service, Zero RoBo calls!

So far it has been the best experience I have had with a home phone provider. Their service is excellent. The minor problem I had was corrected promptly with very friendly and co operating technicians. The most exceptional point of this whole experience is the price. Great options that are standard for a very low service price.
Oh by the way RoBo call blocking is great. I use to get at least 12 RoBo calls a week, since installing Voiply service, Zero RoBo calls!

Pros: PRICE.
Cons: None.
Would Recommend: Yes

I’m extremely satisfied with VOIPLY,…

I’m extremely satisfied with VOIPLY, my equipment arrived in no time and the service was up and running with zero down time, porting my landline number was done hassle free… I just wish that VOIPLY had an app for home users that I can use from my iPhone to make and answer calls while I’m away from home.

I’m extremely satisfied with VOIPLY, my equipment arrived in no time and the service was up and running with zero down time, porting my landline number was done hassle free… I just wish that VOIPLY had an app for home users that I can use from my iPhone to make and answer calls while I’m away from home.

Would Recommend: Yes

Voiply is a great product. It was very…

Voiply is a great product. It was very easy to install and setup. The cost savings are huge compared to what i was paying worth the switch i would recommend the service to everyone.. I was very skeptical of switch but after doing my homework I decided to switch. I will be switching all of my friends and family over to the service.

Voiply is a great product. It was very easy to install and setup. The cost savings are huge compared to what i was paying worth the switch i would recommend the service to everyone.. I was very skeptical of switch but after doing my homework I decided to switch. I will be switching all of my friends and family over to the service.

Pros: Simple to install and works great.
Cons: None.
Would Recommend: Yes

We have been spending $40/month with…

We have been spending $40/month with ATT for home phone service. I looked into several VOIP providers and found reviews of Voiply to be very good. So, I ordered the equipment which takes no more than 5 minutes to connect to the router. The voice service is crisp and we have had no problems. Customer service is excellent through either Chat or email. Setting up voicemail was not intuitive on the site, but was quickly explained through Chat. I would highly recommend the service both for quality and price. Overall we will save almost $400/year.

We have been spending $40/month with ATT for home phone service. I looked into several VOIP providers and found reviews of Voiply to be very good. So, I ordered the equipment which takes no more than 5 minutes to connect to the router. The voice service is crisp and we have had no problems. Customer service is excellent through either Chat or email. Setting up voicemail was not intuitive on the site, but was quickly explained through Chat. I would highly recommend the service both for quality and price. Overall we will save almost $400/year.

Pros: Easy to install.
Cons: 10 business day wait to have number ported.
Would Recommend: Yes

I have been with VIOPLY now for a month…

I have been with VIOPLY now for a month and couldn’t be happier. Calls are clear and their customer service is awesome. We had a little trouble in the beginning but found out that it was my fault with writing down the wrong number. Wish I would have found them sooner, they could have saved me a lot of money.

I have been with VIOPLY now for a month and couldn’t be happier. Calls are clear and their customer service is awesome. We had a little trouble in the beginning but found out that it was my fault with writing down the wrong number. Wish I would have found them sooner, they could have saved me a lot of money.

Pros: Excellent Customer Service.
Cons: None.
Would Recommend: Yes
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Provider Overview

With humble beginnings in 2012, VoIPLy recognized that the Cloud was more than just another passing trend. With a focus on Unified Communications, leveraging the latest technologies, VoIPLy’s mission is to be at the forefront of servicing SMB’s worldwide. With over 5,000 businesses served, VoIPLy’ proudly claims their hard work has paid off — but continues to work towards innovation and remaining at the cusp of communication technologies. With their own proprietary solution, VoIPLy has been building, changing, and expanding their platform for the last 10 years.

With core values highlighting “simplicity, reliability and customer service,” VoIPLy manages to hit the trifecta of a quality VoIP provider. VoIPLy includes the major features any business would need, racking up over 60 included features, all included in even the most basic Business Pro package. VoIPLy claims to cut phone bills by 50%, through the vast number of included features, no contracts and setup fees, and more importantly free phones included with service. If your business is just looking to switch to a Hosted PBX provider, VoIPLy might stand as one a very cost effective entry the Cloud market for SMBs.

 

VoIPly Pricing and Services

 

Business Pro – $15 per month

  • Unlimited US Calling
  • Free Auto Attendants
  • HD Voice
  • Free Hold Music
  • Voicemail to Email
  • US Based Support
  • 99.99% Uptime

Available Phones

  • Standard Phone: Free
    • 2 Line Keys
    • HD Audio with Speakerphone
    • 3 Way Conference Calling
    • Dual Switch 10/100 Mbps
    • Warranty -1yr
  • Deluxe Phone: $50.00
    • 8 Line Keys and 32 BLF/Speed Dial
    • HD Audio with Speakerphone
    • 4 Way Conference Calling
    • Dual Switch 10/100/1000 Mbps
    • Warranty – 1yr
  • Cordless Phone: $75.00
    • 100ft Range Outdoors, 150ft indoors
    • 20hr Talk Time, 250hr Standby Time
    • HD Audio with Speakerphone and Handset
    • 3 way Conference Calling
    • Gigabit Ethernet and POE Support
    • Warranty – 1 yr
  • Conference Phone: $300.00
    • 4.3 inch (800 x 480) Touch Screen
    • Access to Google Play Store
    • 7 Way Conference Calling
    • Bluetooth for Headsets and Phones
    • HD Speakerphone with 3 Microphones
    • Built in WiFi and Gigabit Ethernet
    • Warranty – 1 yr

 All Features Available:

  • Auto Attendants
  • Ring Groups
  • Dial By Name Directory
  • 911 Emergency Calling
  • Toll Free Numbers
  • Voicemail to Email
  • Announcements
  • Business Hour Rules
  • Extension Dialing
  • Busy Lamp Field
  • Enhanced Music on Hold
  • HD Conference Suites
  • Paging and Intercom
  • International Dialing
  • Click to Call
  • Operator Panel
  • Call Center Queue
  • Call Recording
  • Call Screening
  • Call Detail Records
  • Missed Call Notification
  • Visual Voicemail
  • Email to Fax
  • Video Conferencing
  • Online Meetings
  • Business SMS
  • Developer API

 

Editor’s Bottom Line of VoIPly

 

With headquarters based in Pittsburgh, PA, VoIPLy is dedicated to the mission of providing reliable, simple, and cost effective Unified Communications. With a major focus on the SMB market, VoIPLy offers a very competitive Business plan that rivals some of the largest providers. With such a low entry cost, no contracts or setup fees, and 60 included features, VoIPLy already has a recipe for a compelling offering. However, add in a 30 day money back guarantee, and on top of it free IP phones for your new service, and VoIPLy brings to the table one of the best solutions for any business migrating over to a Hosted PBX.

While the free phones are basic, VoIPLy helps remove some of the initial barrier to entry VoIP, and even allows users to upgrade to more advanced phones. But if phones aren’t all you need, then VoIPLy should have you covered with a massive feature set — including Auto Attendants, Toll Free Numbers, International Dialing, Call Recording, Online Meeting and even Video Conferencing for no extra cost. VoIPLy themselves explain how the provider aims to stay at the forefront of technology and innovation, and that is evident in the inclusion of not only Online Meetings but even a Developer API to build your own unique integrations.

In fact, the inclusion of access to a Developer API helps set VoIPLy apart from other similar providers, aiming towards the SMB side of the market. While a cost effective VoIP solution isn’t very difficult to come by, one that includes as much as VoIPLy does (including IP phones and a Developer API) is fairly unique. For the teams that still need it, Virtual Faxing is included with VoIPLy service as well — which can be a major factor for certain SMBs, depending on the industry.

Support should have you covered as well. VoIPLy offers both 24/7 email and live chat, along with phone support for 8am to 8pm EST. While a relatively new company into the Hosted PBX and VoIP industry, VoIPLy still manages to offer one of the most compelling Business plans for the cost conscious SMB. While not their main audience, VoIPLy does have a strong enough solution for even larger sized teams that need a simple and easy VoIP solution, especially when migrating from a legacy system.

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