Rebecca Drew

Rebecca Drew has been part of the GetVoIP editorial team since 2015, covering the rapidly evolving business communications industry with a focus on UCaaS, CCaaS, and AI voice technology.

Rebecca specializes in helping small and midsize businesses evaluate communications software through in-depth product comparisons, buyer's guides, and alternatives roundups. Her research focuses on business phone systems, contact center platforms, AI receptionists, and AI voice solutions, translating complex technologies into practical recommendations that help businesses choose the right solution.

Known for her data-driven approach, Rebecca evaluates provider features, pricing, ease of use, and real-world business value to help readers understand not just what products offer, but which solutions best fit their specific needs.

Rebecca lives in Philadelphia with her spouse, son, and dog. Outside of work, she enjoys cooking, reading, and exploring the city.