There are plenty of remote work benefits for companies to take advantage of given that employees who work from home save the average business roughly $11,000 each year and are up to 15% more productive than in-office employees
Whether COVID-19 has forced you to suddenly transition your office team to remote employees or if you’ve already been working from home for years, your priority is to give clients and coworkers the same level of seamless communication a traditional workplace provides.
Though you’ve selected top-quality web conferencing software and team collaboration tools, you’re still noticing gaps in communication. Maybe it’s not the software that’s the problem, but instead the equipment you’re using.
Whether you’re buying video conferencing headsets to improve your own home office environment, or if you’re evaluating headsets for remote team members, you need to know the kinds of features 2020’s best web conferencing headsets offer.
Features to Look For in Video Conferencing Headsets:
Given that poor communications between team members cost companies with 100 employees over $400,000 annually, selecting video conferencing headsets that offer more features -- even if those features come with a higher price tag -- is well worth it.
A recent Deloitte study found that companies with stronger team collaboration and communication are two times more likely to outpace their competitors.
While choosing the right office headset might seem like a small detail, selecting conferencing headsets that offer the below features will have a powerful impact on productivity and profitability.
Finally, make sure the headset is specifically designed for conference calls. While you may be tempted to try to make a stereo headset or gaming headset work, they likely won’t have the features you need for a successful video conference or the correct system compatibility.
A Comfortable Fit
A comfortable fit should be your first priority when shopping for a headset to pair with the free video conferencing software your business is using.
After all, no other features will matter if you can’t stand to wear your headset for more than a few minutes.
Examine the weight, ergonomics/fit, and the overall style of the headphones. Would you prefer in-ear headphones, an on-ear option, or over-ear headphones that provide excess padding? Do you need a monaural (one earpiece) or a binaural (two earpieces) video call headset?
To ensure that audio doesn’t get loud enough to damage your hearing, look for options with a sensitivity rating of 110 decibel-milliwatts.
You need crystal-clear HD audio capabilities to keep team communication going smoothly -- especially if you’re frequently on calls with multiple people at once or using a free web conferencing app.
Noise-cancelling headsets further block out distracting background noise, which is especially helpful for those working from home with children or in an urban area. You need to be able to briefly mute a call or adjust the noise-canceling settings on your headset, as well.
Look for a headset with a large driver and microphone air-shock filters to suppress sounds of heavy breathing and clicking. The microphone should also be adjustable, so you can put it directly in front of your mouth when on a call.
Finally, check out the headset’s frequency response, which is the range of pitches/sounds you’ll be able to hear while wearing the headphones. Anything within the 20 Hz to 20000 Hz range is a solid choice.
Wireless vs. Wired Headsets
Though wireless headsets allow for much more flexibility, the Bluetooth connection can sometimes cause audio lag.
DECT wireless headphones have a larger pickup range than Bluetooth ones, but can’t connect to your mobile devices like Bluetooth headsets.
Look for options that offer between 20-30 hours of battery life to avoid having to constantly recharge your headset.
Wired video conferencing headsets are more affordable, offer a higher sound quality with fewer lags and less interference, and don’t require battery charging.
However, they also tie you to your desk.
Make sure that the web conferencing headset you select is compatible with your current VoIP hardware and that your desktop/mobile device works with Bluetooth.
Additionally, consider if you’ll need headsets with UC or MS certification.
MS headsets are optimized for Microsoft Skype, while UC (Unified Communications) headsets work with most Skype for Business alternatives.
The 8 Best Video Conferencing Headsets
The below video conferencing headsets available on Amazon offer different levels of audio customization, a variety of fits and styles, and remote control capabilities.
Some have adjustable boom microphones, while others offer in-line options.
The Sennheiser Impact SDW 5000 DECT wireless headset bills itself as a “communication hub” -- and given that it offers 39 product variants, triple connectivity, and a dual microphone system, it’s easy to see why.
Users can choose between monaural and binaural models and select between on-ear headphones, ear hook, neckband, or headband. All models include a 360-degree rotating boom microphone.
It comes with a base station that allows users to control headsets and call management options remotely. The Impact has 14 hours of battery life, but can also recharge for up to 7 hours of use in just 30 minutes.
- Wideband audio
- 3 hearing profiles
- UC and MS certified
- Busy light indicates user is on a call
- Protected Pairing and 128-bit authentication
- Own-voice detection technology
- Auto-sleep mode
- Hot desking
- Hearing protection
- Buy on Amazon for $245
The MPOW BH071A headset is the most affordable option on our list, but offers a robust amount of features for its under $30 price point.
It’s an on-ear wired binaural headset with an adjustable boom microphone and 3.5mm jack and USB plug connectors that make it compatible with desktop and mobile devices. It works with Mac OS, Android, and iOS operating systems.
Note, however, that while it does come with noise reduction capabilities, unlike the other video conferencing headsets on this list, it does not have a specific active noise cancellation feature. This means it’s a better fit for those who have a relatively quit work-from-home environment.
- Unidirectional microphone optimized for voice phone calls
- Compatibility with Dragon Speak for transcription
- Inline remote control
- Mute feature
- Sweat-resistant ear pads
- 7.8 foot cable
- Digital stereo sound
- Noise reduction sound card
- Ear cuffs with 90-degree rotation
- Buy on Amazon for $29.99
The Sony WH1000XM3 is a lightweight wireless over-ear microphone headset ideal for remote employees who spend most of their day making calls or attending video meetings.
The WH1000XM3 also offers superior battery life. It takes three hours for the headset to provide up to 30 hours of battery life, and only 15 minutes to reach a five-hour charge.
Team members who may experience frequent interruptions from younger children when working from home will appreciate the Quick Attention feature. This allows users to lower their audio volume to a whisper and momentarily decreases noise cancellation.
The Atmospheric Pressure Optimizer feature, which automatically adjusts to cancel out airplane noise for those who do business on-the-go.
- Alexa, Siri, and Google Voice Assistance
- Noise cancellation
- Mobile Headphones Connect smartphone app
- Analog audio amplification
- Foldable for travel
- 40m indoor Bluetooth range
- Earcup touch controls
- Ambient audio
- Buy on Amazon for $214
The Jabra Biz 2400 is a wired web conferencing headset that comes in both monaural and binaural options, each with a 360-degree adjustable boom microphone.
It’s especially popular among open-office workers and a top choices for call center headsets thanks to its excellent microphone and noise-cancelling headphones. The Biz 2400 has an Air Shock microphone to lower breathing sounds, clicking, and popping. Its PeakStop technology is designed to absorb sudden loud noises, protecting your hearing.
The Biz 2400 's 20 variations work with both USB and QD devices to connect to a desktop computer or any of the top IP phones.
- Bluetooth mobile connection
- Programmable remote buttons
- HiFi Sound
- HD Voice Audio
- Ergonomic headband design
- Neodymium speakers
- Variety of wearing styles
- Omni-directional microphone
The Plantronics Blackwire C725 is a binaural, on-ear wired USB headset with an adjustable boom microphone, meaning that it works only with PC and Mac desktop computers and not mobile devices.
Both the headphones and the microphone have noise-cancelling capabilities to cancel out low-frequency sounds and other distractions. It also includes SoundGuard technology to protect the user’s hearing.
It also uses Digital Signal Processing and wideband audio to provide an excellent sound quality suitable especially for busy, loud environments.
- Two-year warranty
- EQ feature for optimal voice quality
- Automatic EQ adjustment
- In-line remote controls
- Smart sensor technology
- Folding ear cushions
The RHA T20i is an in-ear, copper wired binaural headset with stainless steel earbuds.
Each headset comes with silicone, double-flange, and foam earbud covers, allowing users to select the option most comfortable for them. Moldable over-ear hooks ensure the headset stays in place and allow for greater noise cancellation.
This is the right choice for team members who don’t need remote work tools with too many additional features, and who are primarily concerned with high-quality audio. Finally, the RHA T20i is MS Certified, meaning it’s currently one of the best Skype headsets available.
- Injection-molded earbuds
- Handmade driver
- DualCoil™ driver technology
- 3 tuning filters for audio frequency customization
- Apple-compatible in-line remote and microphone
- Google Assistant and Siri Voice Assistance
The Andrea Communications NC-181VM USB is a wired, reversible monaural on-ear headset with an adjustable microphone boom.
It’s a good fit for those needing voice recognition capabilities, making meeting dictation and note-taking quick and easy. In addition to noise cancellation, this headset comes with a mute button and a microphone windsock feature to cut down on clicks and breathing pops when speaking.
- 8 feet of wire length
- 1-year warranty
- In-line volume control
- Stainless steel headband and foam ear cushion
- USB sound card
- Free download of Andrea noise cancelling software
The Bose Noise Cancelling 700 Headphones are wireless, binaural over-ear headphones that perfectly exemplify Bose’s reputation.
These headphones are lightweight with both rubberized and foam padding for maximum comfort during conference calls.
The noise cancellation offers 11 different strengths of cancellation to keep out background noise.
The four-microphone system is capable of entirely isolating your speaking voice from background noise.
2.5 hours to charge the batteries for a maximum of 20 hours, but a quick 15-minute charge gives you 3.5 hours of use.
- Bluetooth range of 33 feet
- Anti-stick touchpad controls on headphones
- Voice-enabled virtual assistant with Alexa, Siri, or Google Assistant
- Bose mobile app
- 2.5mm audio cable and 3.5mm jack
- Bose AR
- Buy on Amazon for $310
How Collaboration Software Improve Remote Communications?
Once you’ve chosen which options from the above video conferencing headsets will work best for yourself or your employees, you need to explore additional ways to improve remote team communication.
Free online collaboration tools like Wrike, Zoom, Asana, and Slack provide valuable features like screen sharing, chat messaging, in-app file editing, and task management.
Our interactive table of team collaboration software breaks down the pricing, features, integrations, and more of the top business communication tools to ensure your team stays connected no matter where they’re working from.
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