The novel coronavirus, COVID-19, is having a massive effect on how business is being done on a global scale. The government is urging parents to home-school, and these same parents are working almost exclusively from home. Social distancing is critical during the COVID-19 timeline, and fortunately, there are several tools available from VoIP providers to help keep businesses running.
Communication tools, beyond just social media, is vital for disseminating important public health information for healthcare workers, answering customer FAQs, and communicating with your family members. The COVID-19 pandemic has healthcare professionals on the frontlines rushing to learn new communication resources to improve patient-provider communication. So long as the CDC taskforce is requiring us to perform social distancing to stave off the Coronavirus disease of 2019, we’ll have to take our meetings, webinars, and conferences online.
Multiple providers are opting to deliver free options for VoIP, web/video conferencing, and contact center software without being concerned about profitability. Despite usage rising across the board, these providers are choosing not to gouge prices, which opens up lines of communication for non-profits and SMBs. These organizations are delivering powerful solutions for free.
Company |
Product |
Promo Offered |
Availability |
![]() |
Collaboration Software |
|
|
![]() |
8×8 Meetings |
|
|
![]() |
Cisco WebEx |
|
|
![]() |
Challo |
|
|
![]() |
Loom Free and Pro |
|
|
![]() |
Ooma |
|
|
![]() |
Talkdesk Boost |
|
|
![]() |
RingCentral Office |
|
|
![]() |
Hangouts Meet |
|
|
![]() |
Microsoft Teams |
|
|
![]() |
BlueJeans Meetings |
|
|
![]() |
Zoho Remotely |
|
|
![]() |
Emergency Work Kits |
|
|
![]() |
StarLeaf |
|
|
![]() |
CXone Cloud Customer Experience Platform |
|
|
![]() |
Facebook Workplace Advanced |
|
|
![]() |
Zoom |
|
|
![]() |
Vonage Business Cloud |
|
|
![]() |
3CX Standard Edition |
|
|
![]() |
Dialpad |
|
|
![]() |
Lifesize |
|
|
There’s no need to panic; these providers are going above and beyond in order to help you maintain business continuity. Running a call center? Both Talkdesk and Nice inContact have solutions that will keep your agents dialing and will bring all of the modes and features that you require for success.
Running a non-profit, educational institution, or work in healthcare? Providers like RingCentral and LogMeIn have you covered.
What about running a marketing company where you will need to maintain communications so that your employees are meeting business needs? Providers like Microsoft, Google, Starleaf, and LifeSize are all granting subscriptions to their services so that you can video conference and chat during the pandemic. Every business type will have options in the coming months.
Team collaboration is the name of the game during this crisis, so take the time to find a provider that offers the features that you’ll need to keep things together.