Industry News & Headlines | VoIP, UC, CPaaS, CCaaS

It is that time of the year again. No, I'm not talking about Fall - I am talking about tech conference season. And Slack/Salesforce has made a splash at this year's Dreamforce hybrid event, announcing several updates to its platform.  At last year's Dreamforce event, Slack focused on gaining new business in the government space and on enhancing CX,...