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The Detrimental Pitfalls of Open-Plan Offices [Infographic]

Reuben Yonatan
•1 min read
The Detrimental Pitfalls of Open-Plan Offices [Infographic]

When open-plan offices first came on the scene, everyone expected great things. Improved collaboration and communication, better social engagement, increased accountability and transparency, and a huge boost in efficiency. Unfortunately, half a century later, none of those promised benefits have come true. In fact, there’s absolutely no evidence that an open-plan office boosts morale or productivity, and mounting studies that show the exact opposite effects. At this point, the open-plan office is by far the most common work environment, but the rippling backlash is beginning. The correlations between privacy and productivity get stronger and stronger with each piece of research. In this infographic, we look at the ways the open-plan office can backfire.

 

 

The Pitfalls of Open-Plan Offices [Infographic]

 

Research sources:

  1. http://bse.sagepub.com/content/33/3/339.abstract
  2. http://www.noiseandhealth.org/article.asp?issn=1463-1741;year=2013;volume=15;issue=62;spage=73;epage=78;aulast=Perham
  3. http://www.sciencedirect.com/science/article/pii/S0272494413000340#fig1
  4. http://qz.com/85400/moving-to-open-plan-offices-makes-employees-less-productive-less-happy-and-more-likely-to-get-sick/
  5. http://www.theguardian.com/money/work-blog/2014/sep/29/open-plan-office-health-productivity
  6. http://fortune.com/2013/06/12/the-three-biggest-workplace-distractions/
  7. http://www.quantumlearn.com/blog/bid/50317/6-Startling-Statistics-about-Interruptions-at-Work
  8. http://www.wsj.com/articles/SB10001424127887324339204578173252223022388
  9. http://360.steelcase.com/articles/the-privacy-crisis-2/
  10. http://www.covermagazine.co.uk/cover/news/2344756/open-plan-offices-are-a-health-and-productivity-risk-canada-life
  11. http://interruptions.net/literature/CubeSmart-productivity-wp1.pdf
  12. http://www.bloomberg.com/bw/articles/2013-07-01/ending-the-tyranny-of-the-open-plan-office
  13. http://www.newyorker.com/business/currency/the-open-office-trap
  14. http://www.ncbi.nlm.nih.gov/pubmed/23412582
  15. http://www.forbes.com/sites/jacquelynsmith/2013/05/08/7-things-that-kill-your-productivity-at-work/
  16. http://www.human.cornell.edu/dea/outreach/upload/FPM-Notes_Vol1_Number11.pdf
  17. http://www.management-issues.com/news/6735/open-plan-offices-are-a-false-economy/
  18. http://newsok.com/interruptions-in-workplace-cost-productivity-experts-say/article/4745856

About the Author

Reuben Yonatan

Reuben Yonatan

Founder, Chief UCaaS/CCaaS Analyst

Reuben Yonatan is the founder of GetVoIP and has spent more than two decades analyzing the business communications industry, from VoIP and unified communications to contact center software and AI voice. As founder, Reuben leads GetVoIP's editorial strategy, product research, and industry analysis, helping businesses make informed technology decisions through independent reviews, hands-on testing, and in-depth comparisons. He works closely with leading software providers while maintaining an unbiased, buyer-first approach to evaluating emerging technologies. Today, Reuben is helping shape GetVoIP into the leading decision platform for business communications, expanding its coverage beyond traditional phone systems to include AI receptionists, AI voice agents, conversational AI, and the next generation of customer communications technology. His research and commentary have been featured across leading technology publications, where he writes about industry trends, product innovation, and the practical business impact of UCaaS, CCaaS, and AI-powered communications. His work focuses on helping organizations separate genuine innovation from marketing hype and understand where new technologies deliver measurable business value. LinkedIn: https://www.linkedin.com/in/reubenyonatan/

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