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Soundcurve

Soundcurve Verified Reviews & Ratings

Soundcurve specializes in offering users managed communication solutions. In doing so, the provider offers users Voice, Fax, and Video...
2001
Year Founded
100%
Recommend It
12
User Reviews
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I am thrilled that we found SoundCurve….

I am thrilled that we found SoundCurve. We are a small outreach doing our best to assist our local community in Northern, California. At the moment, we are funded completely by donations and as such, we have to keep a close eye on our expenses while selecting providers that can give great service at a reasonable cost. We selected another phone service provider initially and after all the “add-ons” we needed for our office, the bill was outrageous! I said a small prayer and got to searching for something better – low and behold, the first thing I found was Soundcurve. Their website was very user friendly and included everything we needed without additional add-ons with a price that couldn’t be beat. There were no hidden fees. Everything was transparently placed on the website. We called to clarify that it was as good as it seemed and not only was it great, they provided the phones as well! We have now been using Soundcurve for a month and they were able to even give us eFax services for a minimal price. Even after it all, we got everything the other company offered for LITERALLY almost half the price! The customer service has been phenomenal and our auto-attendant message sounds so professional. Lastly, a huge plus was the fact that there was no contract! Soundcurve for the win yet again – we are beyond happy with them and will remain with them for years to come as we continue to help those in our community who need it.

I am thrilled that we found SoundCurve. We are a small outreach doing our best to assist our local community in Northern, California. At the moment, we are funded completely by donations and as such, we have to keep a close eye on our expenses while selecting providers that can give great service at a reasonable cost. We selected another phone service provider initially and after all the “add-ons” we needed for our office, the bill was outrageous! I said a small prayer and got to searching for something better – low and behold, the first thing I found was Soundcurve. Their website was very user friendly and included everything we needed without additional add-ons with a price that couldn’t be beat. There were no hidden fees. Everything was transparently placed on the website. We called to clarify that it was as good as it seemed and not only was it great, they provided the phones as well! We have now been using Soundcurve for a month and they were able to even give us eFax services for a minimal price. Even after it all, we got everything the other company offered for LITERALLY almost half the price! The customer service has been phenomenal and our auto-attendant message sounds so professional. Lastly, a huge plus was the fact that there was no contract! Soundcurve for the win yet again – we are beyond happy with them and will remain with them for years to come as we continue to help those in our community who need it.

Pros: Free Phone, Fast Service, Great Price.
Cons: None.
Would Recommend: Yes
Eric S.'s review forSoundcurve

Soundcurve is great…

Soundcurve is great

Soundcurve is great

Pros: Great customer service. it works. Economical.
Cons: None.
Would Recommend: Yes

I started my small office and didn’t…

I started my small office and didn’t know if to go with landline or a voip service but with soundcurve i decided to go Voip for the pricing and the free phone. Same as landline my phone is perfect and i love it.

I started my small office and didn’t know if to go with landline or a voip service but with soundcurve i decided to go Voip for the pricing and the free phone. Same as landline my phone is perfect and i love it.

Would Recommend: Yes

I needed phone service and I needed it…

I needed phone service and I needed it quick. I was terrified of ending up with long drawn out costly terms so I searched and searched online and came across Soundcurve. Chris and Jenny made our boarding process easy and stress-free. It has been a little over a year and we have received excellent customer service, response, and fair pricing. Anytime I want to add a new line or have a question Chris or Jenny have been amazing getting back to me. One wish I have- caller ID and a feature to block robot/spam callers. Overall our experience has been great. We highly recommend Soundcurve to any small business needing more than one line.

I needed phone service and I needed it quick. I was terrified of ending up with long drawn out costly terms so I searched and searched online and came across Soundcurve. Chris and Jenny made our boarding process easy and stress-free. It has been a little over a year and we have received excellent customer service, response, and fair pricing. Anytime I want to add a new line or have a question Chris or Jenny have been amazing getting back to me. One wish I have- caller ID and a feature to block robot/spam callers. Overall our experience has been great. We highly recommend Soundcurve to any small business needing more than one line.

Pros: Customer service.
Cons: Feature.
Would Recommend: Yes
Michael L.'s review forSoundcurve

I tried two other VoIP companies…

I tried two other VoIP companies, neither could provide service BUT STILL CHARGED! Soundcurve provided immediate EXCELLENT service AT THE PRICE PROMISED! (I just got the first bill) Anyway learn from my experience, go with Soundcurve first and avoid the frustrations with the rest.

I tried two other VoIP companies, neither could provide service BUT STILL CHARGED! Soundcurve provided immediate EXCELLENT service AT THE PRICE PROMISED! (I just got the first bill) Anyway learn from my experience, go with Soundcurve first and avoid the frustrations with the rest.

Pros: Promises kept, period.
Cons: NONE!.
Would Recommend: Yes

Best of the Best! Outstanding…

Best of the Best! Outstanding customer service! Great quality you can count on!

Best of the Best! Outstanding customer service! Great quality you can count on!

Would Recommend: Yes

Any setup and changes ever…

Any setup and changes ever needed to our phone system seem to happen in the blink of an eye. Not only are they speedy, their team is efficient, upbeat and an overall pleasure to work with…a breath of customer service fresh air!

Any setup and changes ever needed to our phone system seem to happen in the blink of an eye. Not only are they speedy, their team is efficient, upbeat and an overall pleasure to work with…a breath of customer service fresh air!

Would Recommend: Yes
Ese O.'s review forSoundcurve

Amazing customer service from…

Amazing customer service from start to finish. I’m very pleased with the quality of the phones and the setup was seamless. Ira, was especially helpful and very responsive during this entire process. I recommend SoundCurve without reservation.

Amazing customer service from start to finish. I’m very pleased with the quality of the phones and the setup was seamless. Ira, was especially helpful and very responsive during this entire process. I recommend SoundCurve without reservation.

Would Recommend: Yes

Sound service from…

Sound service from SoundCurve. Reliable service, great sound quality, excellent customer service

Sound service from SoundCurve. Reliable service, great sound quality, excellent customer service

Would Recommend: Yes

I highly recommend Soundcurve…

I highly recommend soundcurve to anyone who is in need of high quality, low cost, digital phone service. Ira is easily accessible for questions and technical support. I am happy with the service provided by soundcurve.

I highly recommend soundcurve to anyone who is in need of high quality, low cost, digital phone service. Ira is easily accessible for questions and technical support. I am happy with the service provided by soundcurve.

Would Recommend: Yes

Since transferring my…

Since transferring my business’s phone service over to SoundCurve I have saved on my monthly expenses big time. I highly recommend calling Ira Horowitz at SoundCurve. He was very friendly and helpful in explaining the process and getting everything in order quickly. www.soundcurve.com 888-795-4786

Since transferring my business’s phone service over to SoundCurve I have saved on my monthly expenses big time. I highly recommend calling Ira Horowitz at SoundCurve. He was very friendly and helpful in explaining the process and getting everything in order quickly. www.soundcurve.com 888-795-4786

Pros: Love the Yealink T21 that came free with my initial sign up. Great support system for technical assistance needed from time to time. Huge savings overall. up.
Cons: none.
Would Recommend: Yes
Michael P.'s review forSoundcurve

Prior to using Soundcurve…

Prior to using Soundcurve I was using RingCentral. When there were issues with Ring Central it was very difficult to get customer service quickly. I’ve been using Soundcurse for several years now and I have had no issues with downtime, and when I do have a customer service issue it is extremely easy to get ahold of them. This is especially important because I am an attorney and run my own law firm. Downtime means that I am losing new business. I have recommended Soundcurse to several other attorneys over the years and many of them have signed up. All of them have only positive things to say.

Prior to using Soundcurve I was using RingCentral. When there were issues with Ring Central it was very difficult to get customer service quickly. I’ve been using Soundcurse for several years now and I have had no issues with downtime, and when I do have a customer service issue it is extremely easy to get ahold of them. This is especially important because I am an attorney and run my own law firm. Downtime means that I am losing new business. I have recommended Soundcurse to several other attorneys over the years and many of them have signed up. All of them have only positive things to say.

Pros: Great customer service.
Cons: None.
Would Recommend: Yes
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Provider Overview

Soundcurve specializes in offering users managed communication solutions. In doing so, the provider offers users Voice, Fax, and Video Conferencing solutions. With Voice, users can choose to either upgrade their devices to IP phones or keep their phones (offer an ATA adapter for traditional lines). With Faxing, users can select again between Internet Fax (send and receive directly from email) or keeping their fax machine—again connecting an ATA to the machine to convert faxes to IP faxes. Lastly, with video conferencing, customers can choose video phones or other offered video conferencing solutions. With Soundcurve’s service, users’ systems come equipped with the standard host of Business VoIP features including Auto Attendant, Voicemail-to-Email, Free Professional Greeting, Toll-Free and Local Numbers, Fax Over the Internet, Video Conferencing, Call Recording, Meet me Audio Conferencing, and more. In regards to pricing, Soundcurve offers tiers divided by the amount of users—1-10 users (19.99 per line, per month), 11-25 users ($17.99 per line, per month), 25+ users (contact for pricing), and Just Toll Free ($24.99 per line, per month). Some features are subject to additional monthly charges—i.e. International Numbers, Internet Fax ($9.99 per line, per month), and Call Recording ($5.99 per line, per month). Aside from this, users can create a custom package and/or request a free, custom quote. In regards to support, Soundcurve offer US based support via phone and email Monday through Friday 6am-6pm PST.

 

Soundcurve Pricing and Services

 

Start Up Package – Yealink T21
  • Prices start at $17.99
  • Phone Features
    • Modern Design
    • 2.3” LCD screen
    • HD Voice
    • Headset support
    • 100Mbps Ethernet in/out
  • Each User Gets
    • Over 30 FREE features
    • Unlimited US+CAN calls
    • Local number
    • Free set up
Professional Package – Yealink T42
  • Prices start at $24.99
  • Phone Features
    • Sleek Design
    • 3.7″ LCD Screen
    • HD Voice
    • Headset Support
    • 1 Gbps Ethernet in/out
    • 8 Shortcut Keys
    • Place multiple calls on hold
    • Monitor other extensions
  •  Each User Gets
    • Over 30 FREE features
    • Unlimited US+CAN calls
    • Local OR Toll Free Number
    • 150 Toll Free Minutes
    • Free set up
Executive Package – Yealink T46
  • Prices start at $27.99
  • Phone Features
    • Elegant Design
    • 7” Color LCD Screen
    • HD Voice
    • Headset Support
    • 1 Gbps Ethernet in/out
    • 29 Shortcut Keys
    • Place multiple calls on hold
    • Monitor other extensions
  • Each User Gets
    • Over 30 Free features
    • Unlimited US+CAN calls
    • Local OR Toll Free Number
    • 150 Toll Free Minutes
    • Free set up

SIP Trunking

  • From $14.99/mo

Dedicated Cloud PBX

  • From $17.99/mo

PHONE FEATURES:

  • Auto Attendant
  • Voicemail to Email
  • Local Numbers
  • Toll-Free Numbers
  • Ring Groups
  • Web Portal
  • Mobile App
  • Local Calling
  • Do Not Disturb
  • Call Phone Forwarding
  • Professional Greetings
  • After Hours Greetings
  • International Calling
  • 911
  • Call Transfer
  • Music On Hold
  • Call Waiting
  • Call Screening
  • Caller ID
  • Caller ID Blocking
  • Call Whisper
  • Call Barge

PREMIUM FEATURES:

  • CRM Integration
  • Studio Recorded Professional Greetings
  • Text Messaging
  • Custom Music On Hold Mixing
  • Call Recordings Fax

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