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SimpleSignal Verified Reviews & Ratings

Dana Point, California
SimpleSignal’s SimpleVoIP is a Hosted PBX solution that combines accessibility, flexibility, and scalability for users. In doing this, the...
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Provider Overview

SimpleSignal’s SimpleVoIP is a Hosted PBX solution that combines accessibility, flexibility, and scalability for users. In doing this, the solution comes with a number of standard features designed to assist and further businesses’ prowess.

Some of the standard features included are: Extension Dialing, Call Forwarding, Call Waiting, Call Hold, Auto Callback, Anonymous Call Rejection, Call Return, Call Trace, Call Transfer, Cancel Call Waiting Per Call, Calling Name Delivery, Consultation Hold, Do Not Disturb, Last Number Redial, Speed Dial 8 & Speed Dial 100, Three-Way Calling, Call Swap, International Calls from Mobile, Shared Call Appearance, Burstable Trunks, Two-Stage Dialing, Voice Portal Calling, Simultaneous Ring, Click-to-Call, Visual Voicemail, Disaster Recovery, Simple Toolbar, Receptionist Console, 14-Way Conferencing, Call Swap, Push-to-Talk, International Calls from Mobile, Call Control, Remote Office, Custom Ringback Tones, Call Notification Screen Pops, Voice2Text, Call Recording, Fax-to-Email, HD Conferencing, and more.

Aside from features, SimpleSignal offers flexibility of service to help fir the individual needs of each users’ specific business needs by offering a number of informational packets designated with a profession. Inside each of these packets (PDFs), the provider breaks down the benefits and applications of choosing the solution for that business/field, categories include: Contractors, Hospitality, Doctors, Realtors, Consulting Firms, Attorneys, Auto Dealerships, and Higher Education.

SimpleSignal has teamed up with Polycom for an advanced Telepresence solution that combines SimpleSignal’s room-based collaboration solutions with Polycom’s Realpresence group series. The SimpleMeetup cloud based HD video bridge improves meeting quality while connecting employees over a number of different locations. Additionally, this video bridge offers broad interoperability for ease of use and accessibility and a low cost of ownership.


SimpleSignal Pricing and Services


SimpleSignal offers customer support via:
Contact Support Information: 24/7 customer support service by phone.
Open Trouble Ticket: create online to receive help with any technical trouble one may encounter.
Online Support: users have access to FAQs, user and install guides, training videos, phone and hardware information, and more via online portal.

Last but not least, SimpleSignal offers security and redundancies to account for all users information. The provider utilizes an automated backup system that saves all users’ account information and stores them on offsite data centers in case of emergency. Additionally, the security/backup features: restore files 24/7, continuous data protection (CDP), complimentary seeding feature, and custom schedules.

Price: Since SimpleSignal offers a vast array of services and features, pricing varies depending on service incurred, add-on features, and so on. Each service is set around a flat monthly charge that includes unlimited domestic calling, free unlimited on-network calling, and low international rates (and rate plans).  Aside from standard service pricing, additional features/service incur additional charges. Pricing for each service is dependent on the option(s) selected. Here is a breakdown of some of those options:
– SimpleMeetup Audio Conferencing: $30.00 per month (in addition to regular monthly pricing).
– SimpleMeetup Video Conferencing: price is determined by the amount of intended users. 5 users=$199.00 per month; 10 users=$349 per month; 15 users=$499.00 per month; 20 users=$599.00 per month; and 25 users=$699.00 per month.
– SimpleMeetup Desktop Conferencing: must contact provider for a quote.
– Telepresence: The telepresence options are included/share the same pricing options as the SimpleMeetup Video Conferencing service.
– Fax-to-Email Option: $15.00 per month (must be SimpleVoIP subscriber)

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