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3.4
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RapidFAX

RapidFAX Verified Reviews & Ratings

RapidFax, as the name suggests, boasts that their services are faster than traditional fax machines. You can also begin...
1996
Year Founded
50%
Recommend It
4
User Reviews
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Jon T.'s review forRapidFAX

I have attempted for more than six…

I have attempted for more than six months to reach someone who has responsibility and accountability to fix or identify the problem of not receiving 57% of the faxes sent to our fax number. I have spent hours on the phone holding for a tech support person. I have asked to speak to a manager and told “they don’t take phone calls”. I have been a customer for 6 years. It appears there is no one at the company that cares about the service they provide or how they treat their customers

I have attempted for more than six months to reach someone who has responsibility and accountability to fix or identify the problem of not receiving 57% of the faxes sent to our fax number. I have spent hours on the phone holding for a tech support person. I have asked to speak to a manager and told “they don’t take phone calls”. I have been a customer for 6 years. It appears there is no one at the company that cares about the service they provide or how they treat their customers

Pros: Inexpensive, easy to use.
Cons: I have a 57% failure rate of people trying to fax into our fax line.
Would Recommend: No

RapidFax worked okay until their pr…

RapidFax worked okay until their price jumped from $7.95/month to $9.95/month. That’s when I realized I wasn’t using this very much and didn’t need it anymore.

RapidFax worked okay until their price jumped from $7.95/month to $9.95/month. That’s when I realized I wasn’t using this very much and didn’t need it anymore.

Would Recommend: No

Been a customer…

I have been a customer with rapidfax for over a year now and I highly recommend this company. Basic service and easy-to-learn software. Rapidfax has been reliable with all my faxes on the sending and receiving end of things.

I have been a customer with rapidfax for over a year now and I highly recommend this company. Basic service and easy-to-learn software. Rapidfax has been reliable with all my faxes on the sending and receiving end of things.

Would Recommend: Yes

RapidFax is great…

RapidFax is great for faxes. Reliable service and easy to use. I bridged my fax services to Microsoft outlook and is compatible to send paperless faxes through your email. Setting up with quick and learned to use the website in a day. Super easy to use. Highly recommended.

RapidFax is great for faxes. Reliable service and easy to use. I bridged my fax services to Microsoft outlook and is compatible to send paperless faxes through your email. Setting up with quick and learned to use the website in a day. Super easy to use. Highly recommended.

Would Recommend: Yes
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Provider Overview

RapidFax, as the name suggests, boasts that their services are faster than traditional fax machines. You can also begin to send and receive faxes as soon as soon as you register for their free trial. RapidFax saves you time and money, and makes it easy to send faxes with email or over the Internet.

 

RapidFAX Pricing and Services

 
Available Services/Products

  • Individual and Small Business: 300 inbound or outbound faxes, $9.95/mo
  • Additional pages $0.08/page

Trial/Guarantee

  • 30-day free trial, up to 300 inbound/outbound pages during trial

Support

  • 11AM-1AM Eastern Time, 7 days/wk

Lowest Price Plan

  • Individual and Small Business: 300 inbound or outbound faxes, $9.95/mo

Included Extras/Exclusives

  • Integration with Microsoft Office
  • Supports all major file types, including .PDF and .DOC
  • 30-day fax storage free, automatic charge of $0.05/fax/mo after that
  • Any fax that doesn’t go through is not charged
  • Send/receive multiple faxes at one time

 

Editor’s Bottom Line of RapidFAX

 
With only one fax plan to choose from, RapidFax is focused on the SMB market. Their prices are reasonable, but you might get snagged with extra storage charges if you don’t enable the auto-delete.

Screenshots
  • Use With Microsoft Word
    Use With Microsoft Word
  • Use With Outlook
    Use With Outlook

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