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JustCall

Read authenticated user reviews and get detailed insights and pricing information for JustCall, carefully collected and aggregated by expert...
4.5
Newark, DE, US
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Just all is easy to Install and use, free text and calling are a cherry on top. Using that service to grow sales is amazing.

Via Capterra

Pros: Well my overall experience was good. Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
Cons: Some features in need but is extremely good at all, I had good experience with service and could do a lot I eventually did on the other program with same services offered.
Would Recommend: Yes
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Aaron T.'s review for JustCall

We are happy to be onboard and can see many years ahead using JustCall as our VoIP system. Our team use JustCall daily as our main office lines are pushed into JustCall which handles our IVR, team number management and call recording. We use HubSpot office-wide and find that the intergration works perfectly which means our productivity has increased greatly using this platform. When minor issues arise the support team are extremely quick to fix which is a must for us in a digital space where clients rely on us over the phone for jobs. The entire user interface for backend management is simple to learn and easy to navigate.

Via Capterra

Pros: None.
Cons: Pricing for additional phone numbers & users can get a little costly.
Would Recommend: Yes
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I found communication with customer service challenging at times. Sometimes they'd make requested changes and not inform us when they went live. We'd find out something had changed through callers or staff commenting on it.

Via Capterra

Pros: Integrates with our CRM software for admissions - Easy to use interface for both desktop and mobile.
Cons: Has fewer features than other VoIP systems we've used before or have in place for other phone lines.
Would Recommend: Yes
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JustCall has been a great addition to our systems and makes calling from the office or the road very easy.

Via Capterra

Pros: That it is very easy to understand and navigate.
Cons: Sometimes I get major lag on my calls and am forced to use my own phone to make calls.
Would Recommend: Yes
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Matthew B.'s review for JustCall

Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.

Via Capterra

Pros: It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.
Cons: Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!.
Would Recommend: Yes
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Screenshots
  • Justcall Analytics
    Justcall Analytics
  • Justcall Dashboard
    Justcall Dashboard
  • Justcall Team Members
    Justcall Team Members

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