Jivetel offers both residential and business telephony services. Under residential offerings users are able to select either US or World plans, which include unlimited calling to the US/Canada and US/Canada and 40+ countries respectively. Aside from service offerings the provider also offers equipment and hardware including headsets and accessories, IP phones, routers, VoIP Analog Adapters, and Wireless VoIP. In terms of residential support users are privy to FAQs, Tutorials, Installations, Billing, and Remote Access. Additionally, the provider offers International rates and pricing as well. Separate from residential offerings, Jivetel offer business services—i.e. Hosted PBX. With the provider’s Hosted PBX, users are fit with scalability, disaster recovery, the host of standard features, and increased functionality. As with residential service, users are allotted the same customer support services and resources—i.e. email, phone, and portal support as well as documentation.