This phone service is absolutely miserable. Very unreliable and the customer service is very unhelpful. Multiple times I’ve been unable to call or text and they said they’ll have to escalate it to developers and I won’t have service for the next few days until they get to the issue. I just left and went to Vonage. So far it has been a miserable experience as well as i’ve spent over 7 hours the last 2 days on the phone with IT and having a lot of problems. Hopefully someone finds a good service out there. Grasshopper is definitely not the one.
Founded in 2003, Grasshopper offers users the service of a Fortune 500 company. The provider offers a number of services including custom main greeting, unlimited extensions, on hold music, name directory, unlimited call handling, conference calling, voice studio, call forwarding, call screening, voicemail/fax-to-email, read your voicemail, call routing extensions, fax on demand, and more. Setup is simple and allows for any phone number—toll free numbers, local numbers, number porting—to be used. In regards to easy setup, the provider’s service is also more cost efficiency as there is no additional hardware to purchase or install. Grasshopper offers extensive support resources that include phone system intro, support center, knowledge base, FAQs, forms and downloads, recommended companies, affiliate program, and 30 day money back guarantee. The provider also keeps an extensive online community through blogs, twitter, facebook, and other social networks. Grasshopper also has a customer support center where users can submit any inquiries they may have.
Grasshopper Pricing and Services
No, but Grasshopper does offer a 30 day money back guarantee
Most Popular Plan
All plans include:
- 1 Number
- 3 Extensions
- 3 Numbers
- 6 Extensions
- 5 Numbers
- Unlimited Extensions