
VoIP & Unified Communications
August 07, 2026

UCaaS Sales Expert
Shawn Boehme has spent over 15 years in the UCaaS and CCaaS industry, running sales cycles, giving demos, and seeing thousands of IT buyers try to sort through the options among hundreds of UC, CC, and CX providers. This experience showed him what really matters when choosing a cloud communications platform, as opposed to what is just marketing hype. Now, he uses that insider knowledge to help IT decision-makers ask better questions, notice warning signs in vendor pitches, and make platform choices that will still work well two years later. He is based in Phoenix, AZ.