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Zoom.us

Zoom.us Verified Reviews & Ratings

Santa Clara, CA
Zoom was founded by Eric Yuan, former WebEx/Cisco VP of Engineering. Their mission is to develop a people-centric cloud...
2011
Year Founded
100%
Recommend It
32
User Reviews
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Simple to setup and use it from PC or…

Simple to setup and use it from PC or mobile host a meeting by logging in or join meeting by just dialing meeting ID or clicking on meeting URL, and feature like Group video conferencing (up to 50 peoples),screen recording ,screen sharing and chat feature makes it a complete package for video conferencing with clients,conducting seminars and for online tutorials classes. Professional version is costly and 50 participates conferencing support is only limited to pro version. Excellent for client and team meetings and video conferencing. -via Capterra

Simple to setup and use it from PC or mobile host a meeting by logging in or join meeting by just dialing meeting ID or clicking on meeting URL, and feature like Group video conferencing (up to 50 peoples),screen recording ,screen sharing and chat feature makes it a complete package for video conferencing with clients,conducting seminars and for online tutorials classes.

Professional version is costly and 50 participates conferencing support is only limited to pro version.

Excellent for client and team meetings and video conferencing.

-via Capterra

Would Recommend: Yes

Ease of use is its best feature. From…

Ease of use is its best feature. From the host point of view, it is easy to access all of its features. Setting up a meeting is quick, sending out invites is easy, connecting to the meeting and starting a meeting couldn’t be easier. From the end user point of view, this system is great. It doesn’t need to be installed on the user’s PC by an administrator. We just click the meeting link, the meeting launches in a temporary instance, and we are good to go. There is an app for Android and iOS, but those too are easy to install. It uses whatever camera, microphone, and speakers you’ve got setup on your device. We use this software as part of our Distance Learning programs. And we’ve used it with schools, museums, and hospitals. Think kids that are sick and cannot leave the hospital. Or kids from a landlocked state, who haven’t seen the ocean. We take them on virtual tours of our Aquarium, and show them the bay and the shipping channel, and it’s all LIVE VIDEO and two way communication so we can answer questions and show the kids what they want to see. This software is so easy to use, not just for our staff, but also for educators and hospital staff. It’s extremely easy for them to click a link and know the software will work without their having to call their IT staff to install software and test it over and over again. We have not had any problems whatsoever with connecting to Zoom or during our meetings that weren’t related to our internet or end user’s internet connection. I’m hard pressed to pinpoint what I like least about this software. Seriously, it’s easy to use, it has a lot of features, and everyone likes it. I would say maybe the cost is probably the worst thing about it. But honestly, it is not even that expensive. Biggest benefit is helping us to serve out our mission of education and conservation by letting us reach students who cannot come to us. -via Capterra

Ease of use is its best feature. From the host point of view, it is easy to access all of its features. Setting up a meeting is quick, sending out invites is easy, connecting to the meeting and starting a meeting couldn’t be easier.

From the end user point of view, this system is great. It doesn’t need to be installed on the user’s PC by an administrator. We just click the meeting link, the meeting launches in a temporary instance, and we are good to go.

There is an app for Android and iOS, but those too are easy to install. It uses whatever camera, microphone, and speakers you’ve got setup on your device. We use this software as part of our Distance Learning programs.

And we’ve used it with schools, museums, and hospitals. Think kids that are sick and cannot leave the hospital. Or kids from a landlocked state, who haven’t seen the ocean.

We take them on virtual tours of our Aquarium, and show them the bay and the shipping channel, and it’s all LIVE VIDEO and two way communication so we can answer questions and show the kids what they want to see.

This software is so easy to use, not just for our staff, but also for educators and hospital staff. It’s extremely easy for them to click a link and know the software will work without their having to call their IT staff to install software and test it over and over again.

We have not had any problems whatsoever with connecting to Zoom or during our meetings that weren’t related to our internet or end user’s internet connection.

I’m hard pressed to pinpoint what I like least about this software. Seriously, it’s easy to use, it has a lot of features, and everyone likes it. I would say maybe the cost is probably the worst thing about it. But honestly, it is not even that expensive.

Biggest benefit is helping us to serve out our mission of education and conservation by letting us reach students who cannot come to us.

-via Capterra

Would Recommend: Yes

Scheduling a meeting is quite easy and…

Scheduling a meeting is quite easy and it has an option to integrate that meeting directly into your Google Mail/Calendar. Once the meeting is setup, the video conferencing allows for different screen possibilities so that the person who’s Zooming in, is able to see the the speaker and the entire group at the same time. Not only that but being able to share your screen is a bonus just because the options are endless. You have control of everything with a few clicks of a button! When Zoom conducts an update of its software, it doesn’t provide information to the consumers as to what was actually updated. There’s been certain times where an update has occur and the layout (buttons) where changed and moved. For some this might not be an issue; however, I currently work at an Institute where the Faculty and Teachers are novice computer users because they’ve had limited use of technology. Thus, when conducting their classroom where Zoom is needed, it can be quite hectic and troublesome. -via Capterra

Scheduling a meeting is quite easy and it has an option to integrate that meeting directly into your Google Mail/Calendar. Once the meeting is setup, the video conferencing allows for different screen possibilities so that the person who’s Zooming in, is able to see the the speaker and the entire group at the same time.

Not only that but being able to share your screen is a bonus just because the options are endless. You have control of everything with a few clicks of a button!

When Zoom conducts an update of its software, it doesn’t provide information to the consumers as to what was actually updated. There’s been certain times where an update has occur and the layout (buttons) where changed and moved.

For some this might not be an issue; however, I currently work at an Institute where the Faculty and Teachers are novice computer users because they’ve had limited use of technology. Thus, when conducting their classroom where Zoom is needed, it can be quite hectic and troublesome.

-via Capterra

Would Recommend: Yes

Zoom’s minimalistic UI and extremely…

Zoom’s minimalistic UI and extremely easy to use interface makes it my preferred conferencing tool. While our org uses competitive products at the enterprise level, my choice to use Zoom over those always stand out. Users of the competitive products sometimes end up with connectivity issues or with the options to connect; whereas with Zoom, so far I have never encountered any issues. Its cost compared to that of Cisco products is on a higher side. I hope they had more competitive pricing compared to that of Cisco. On the go connectivity with teams and clients. -via Capterra

Zoom’s minimalistic UI and extremely easy to use interface makes it my preferred conferencing tool.

While our org uses competitive products at the enterprise level, my choice to use Zoom over those always stand out.

Users of the competitive products sometimes end up with connectivity issues or with the options to connect; whereas with Zoom, so far I have never encountered any issues.

Its cost compared to that of Cisco products is on a higher side. I hope they had more competitive pricing compared to that of Cisco.

On the go connectivity with teams and clients.

-via Capterra

Would Recommend: Yes

I work in a web and mobile agency and…

I work in a web and mobile agency and most of my clients are from diferente cities, countries and even continents and since we start using zoom we have feel that the communication have improve. Zoom have a recording options so you can revisit your call, review the transcript that were made of that call, review the chat, etc. It sink with your calendar smoothly and is pretty easy for the first time user to get in a call with you. The client is really small in size and the MOST important thing is that the quality of the call is almost perfect. We have tested with over 50+ people in a call and worked smoothly as it were two. There isn’t too many cons to say about Zoom, I will say is a little annoying that you need to open the browser from your calendar and don’t open the app directly. But everything else is great. -via Capterra

I work in a web and mobile agency and most of my clients are from diferente cities, countries and even continents and since we start using zoom we have feel that the communication have improve. Zoom have a recording options so you can revisit your call, review the transcript that were made of that call, review the chat, etc.

It sink with your calendar smoothly and is pretty easy for the first time user to get in a call with you. The client is really small in size and the MOST important thing is that the quality of the call is almost perfect. We have tested with over 50+ people in a call and worked smoothly as it were two.

There isn’t too many cons to say about Zoom, I will say is a little annoying that you need to open the browser from your calendar and don’t open the app directly. But everything else is great.

-via Capterra

Would Recommend: Yes
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Provider Overview

Zoom was founded by Eric Yuan, former WebEx/Cisco VP of Engineering. Their mission is to develop a people-centric cloud service that will transform the RTC experience, and improve the quality and effectiveness of communications. To that end, they have created a unified communications platform that can share video, audio, and files over computers and mobile devices. From smartphones to huge, three-monitor room systems, Zoom offers the best conferencing experience.

 

Zoom Pricing and Services

 

Popular Service Plan:
“Free” tier includes unlimited 1-to-1 meetings and 40-minute meetings with up to 25 participants
Pro and Business Features:

  •   Join by H.323/SIP room systems
  •   Custom Personal ID
  •   Assign schedules

Business Features:

  •   Join by ZoomPresence
  •   On-premise deployment
  •   Managed domains
  •   Single sign-on
  •   Company branding
  •   Custom emails
  •   REST API
  •   LTI Integration

Compatibility:
PC, Mac, iOS, Android, H.323/SIP room systems. ZoomPresence designed specifically for Mac Mini.
Integrations:
Google Calendar, Microsoft Outlook, Dropbox, Facebook
Services & Pricing:

  • Free: Unlimited 1-to-1 meetings; up to 25 participants with 40 minute time limit; participants join free.
  • Pro 25, $9.99/host/mo, $99/host/yr: Up to 25 participants; participants join free.
  • Pro 100, $49.99/host/mo, $499/host/yr : Up to 100 participants; participants join free.
  • Business, $99/mo, $999/year, 10 hosts; $425/mo, $4,250/year, 50 hosts; $799/mo, $7,990.00/year, 100 hosts.
  • ZoomPresence, $999 and up: Up to 100 video participants; Up to 1,000 Webinar viewers (webinar still in Beta as of writing); price does not include $99/year Zoom subscription or hardware costs.

Awards & Clients:
RingCentral, DLA Piper, University of Northern Iowa, FCTI Nationwide ATM, Florida State University, Kansas State University, Telenav; Gartner Cool Vendor, 2014; #1 cloud conference system by Network World, 2013; University Business Readers’ Choice, 2013.
Support:
6AM-5PM PT for Business subscribers
24/7 online/email support for all members; response time based on severity of issue

Screenshots
  • Group Meeting
    Group Meeting
  • Group Marketing
    Group Marketing
  • Draw Feature
    Draw Feature
  • Video Conferencing
    Video Conferencing

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