TeleSphere offers a variety of fully hosted and managed Business VoIP solutions that range a variety of packaged options including Telesphere Complete (all inclusive), Select (users phone, provider service), Connect (keep existing phone system, get managed service), Fusion (connect home/remote office with main office), VideoConnect (video conferencing solution), and WebConnect (collaborate anywhere, anytime). Each of these services is subject to individual pricing and includes different features and benefits. Aside from the above solutions, Telesphere also offers add-on solutions such as Call Center, Speak2Dial, FaxMail, Hosted Call Recording, and Audio Conferencing. Each of these is subject to additional individual pricing. Additionally, there are also advanced cloud powered features, which are designed to boost users’ productivity, available. These include WebConnect, AudioConnect, VideoConnect, Call Recording, Call Accounting, Managed Firewall, Hosted Exchange, FaxMail, and Visual Voicemail. Each of these can be added to any solution. In regards to customer support, the provider offers user typical support FAQs and trouble ticket resources as well as a Learning Center—which includes Interactive training materials, FAQs, and hardware information. Also, users can contact the provider directly via phone for 24/7 support.