Overall
2.9
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TeleBlend

Teleband is a broadband phone service provider that offers phone service to homes around the US with coverage in...
2007
Year Founded
100%
Recommend It
1
User Reviews
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Customer service is a disaster…

Call quality is just as good as a normal phone line. Customer service is a disaster. It is very difficult to get hold of an actual human. If you call their number for support you are directed to send an email. If one day you want to leave Teleblend then the process gets to be pain… to quote Teleblend “Please note, if you are porting your number to another carrier, your TeleBlend account must remain open until the port out completes at which time the account holder must contact TeleBlend (remember there is no human to talk to) to close the account per the TeleBlend Terms and Conditions. We do not accept third party cancellations nor are we notified of port-outs as they are handled by underlying carriers. Your TeleBlend account will remain open and continue to bill until we receive security information from the account holder”Need I say more. Keep away from this one.

Call quality is just as good as a normal phone line. Customer service is a disaster. It is very difficult to get hold of an actual human. If you call their number for support you are directed to send an email. If one day you want to leave Teleblend then the process gets to be pain… to quote Teleblend “Please note, if you are porting your number to another carrier, your TeleBlend account must remain open until the port out completes at which time the account holder must contact TeleBlend (remember there is no human to talk to) to close the account per the TeleBlend Terms and Conditions. We do not accept third party cancellations nor are we notified of port-outs as they are handled by underlying carriers. Your TeleBlend account will remain open and continue to bill until we receive security information from the account holder”Need I say more. Keep away from this one.

Would Recommend: Yes
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Provider Overview

Teleband is a broadband phone service provider that offers phone service to homes around the US with coverage in 85% of the country. Powered by a high speed Internet connection, Teleband fits users with a full feature phone line complete with the best features. Additionally, the provider offers a variety of service plan add-ons to further fit any needs. Teleband’s service comes with built in features including 7 Digit Dialing, 3 Way Calling, Call Logs, Call Return, Call Waiting, Contacts, Click-to-Call, Speed Dial, and more. Additionally, the service offers users voicemail, advanced account management, blocking features, and more. Teleband’s service is categorized into three different plans: Standard Residential Plan, Premium World Plan, and the Annual Plan. The Standard Residential plan ($6.95/month) includes unlimited calling to the US and Canada and $10 in free International calls each month. The Premium World Plan ($9.95/month) includes unlimited local and long distance calling to 70 countries. Lastly, the Annual Plan ($99.99/year) includes unlimited calling to the US, Canada, and Puerto Rico. In regards to support, the provider offers Knowledgebase, Troubleshooter, Downloads, News, as well as search function, member portal, live chat, and more.

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