Overall
3.2
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Ringfree Communications

Ringfree Communications Verified Reviews & Ratings

Hendersonville, NC
Ring Free Communications is a North Carolina based VoIP & Business Phone Systems provider. As such, the company offers...
Year Founded
50%
Recommend It
2
User Reviews
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Would never ever recommend Ringfree…

Would never, ever recommend Ringfree Communications. Horrible customer service. Horrible empathy for customers. Really bad experience.

Would never, ever recommend Ringfree Communications. Horrible customer service. Horrible empathy for customers. Really bad experience.

Would Recommend: No

One of our clients referred us to Ringfree…

One of our clients referred us to Ringfree and I was especially drawn to them because at the time they were the only VOIP provider that offered unlimited free call recording for all of their plans (which we use). That plus the included toll free numbers reduced our monthly telephony costs by almost 40%, with an increase in functionality. It took a few days to perfect the QOS, but once that was worked out, we never had to call again. We were cash strapped and David at Ringfree actually helped us find used Polycom phones which further saved us money. All in all, a very warm and high ethic company in a service offering that is typically, in my view, a bit more corporate and flat.

One of our clients referred us to Ringfree and I was especially drawn to them because at the time they were the only VOIP provider that offered unlimited free call recording for all of their plans (which we use). That plus the included toll free numbers reduced our monthly telephony costs by almost 40%, with an increase in functionality. It took a few days to perfect the QOS, but once that was worked out, we never had to call again. We were cash strapped and David at Ringfree actually helped us find used Polycom phones which further saved us money. All in all, a very warm and high ethic company in a service offering that is typically, in my view, a bit more corporate and flat.

Pros: amazing service, insanely fast support.
Cons: when the internet goes down, phones go down / dashboard a little unintuitive.
Would Recommend: Yes
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Provider Overview

Ring Free Communications is a North Carolina based VoIP & Business Phone Systems provider. As such, the company offers users a variety of Hosted VoIP services, features, and plans. The provider breaks down offerings by number of users and features/functions included. Pricing plans include RingSimple ($23.99 month/user), RingPlus ($33.99 month/user), and RingPro ($43.99 month/user). Generally, plans include basic features such as Express Setup, Call Record 30d, Unlimited Calling, and Premium Support. Other features also include CRM Integration, Toll Free Minutes, Number Porting, Toll Free Numbers, Virtual Assistant, Conferences, Company Directory, Follow Me, Paging, Calling Queues, Ring Groups, Caller ID, Voicemail, and much more. Furthermore, as the service is hosted, it also includes Cloud & Virtual PBX, Call Tracking, mobile integrations (iOS, Anrdroid, and Blackberry), Auto Attendant, Dial-by-Name Directories, 24/7 Customer Support & Uptime Monitoring, Easy Web Management, and Free Remote Installation. Aside from service, Ring-Free also offers users hardware such as phones, routers, headsets, and smartphone apps, too.

 

Ring Free Pricing and Services

 

Hosted VoIP phone systems for businesses*

Features:

  • Unlimited Local and Long Distance Calling
  • National and International Telephone Numbers
  • International Calling at per-minute Rates
  • Call Recording
  • Advanced Call Routing
  • Call Queues
  • Follow Me
  • Call Reporting
  • Conference Room Extensions
  • Advanced Voicemail Options
  • User Panel

Hardware*

  • Yealink T48G
  • Yealink T46G
  • Yealink T42G
  • Yealink W52P

* Contact Ring Free for Current Pricing

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