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RingCentral Desktop App

RingCentral Desktop App Verified Reviews & Ratings

The RingCentral Desktop App, formerly known as Glip, was created by Ring Central as a tool for office communication...
2013
Year Founded
100%
Recommend It
20
User Reviews
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If you have a small, startup business,…

If you have a small, startup business, and you need an easy way to communicate with other team members in one place, Glip can help. It’s recent integration with RingCentral is helpful as well. Tech challenged employees take longer to acclimate to Glip. When you create teams or conversations, you can’t easily remove employees from them. Instead, you need to start new groups and hope no one bumps the old conversation. Has Zapier integration, but could use more hooks to allow communication with other Zaps. -via Capterra

If you have a small, startup business, and you need an easy way to communicate with other team members in one place, Glip can help. It’s recent integration with RingCentral is helpful as well.

Tech challenged employees take longer to acclimate to Glip.

When you create teams or conversations, you can’t easily remove employees from them.

Instead, you need to start new groups and hope no one bumps the old conversation.

Has Zapier integration, but could use more hooks to allow communication with other Zaps.

-via Capterra

Would Recommend: Yes

There are so many communication tools….

There are so many communication tools. But this system is built by communication (phone application) company, therefore it is a very comprehensive system. If you have RingCentral, Glip comes with it. It is integrated with phone application. So communication is seamless. It doesn’t have file storing function (as far as I know). I can attach files but it is not ideal to keep files in Glip. -via Capterra

There are so many communication tools. But this system is built by communication (phone application) company, therefore it is a very comprehensive system.

If you have RingCentral, Glip comes with it. It is integrated with phone application. So communication is seamless.

It doesn’t have file storing function (as far as I know). I can attach files but it is not ideal to keep files in Glip.

-via Capterra

Would Recommend: Yes

It has an app that you can download to…

It has an app that you can download to use on your pc and smartphone. This has increased productivity ten fold. People are no longer getting up from their desk and walking across the building to ask questions. I would like more control of some of the configuration settings as an admin As an admin all I can really do is invite people to the teams. I would like to be able to check on messages and things like that as an admin. Overall It cuts down the time it takes to get questions answered and cuts down on the chitch -via Capterra

It has an app that you can download to use on your pc and smartphone.

This has increased productivity ten fold.

People are no longer getting up from their desk and walking across the building to ask questions.

I would like more control of some of the configuration settings as an admin

As an admin all I can really do is invite people to the teams.

I would like to be able to check on messages and things like that as an admin.

Overall It cuts down the time it takes to get questions answered and cuts down on the chitch

-via Capterra

Would Recommend: Yes

Glip allows you create chat teams and…

Glip allows you create chat teams and assign task in it, share large files and access it in three platforms – desktop app, mobile app and browser-based access. Minor thing, I wish there was a way to edit team display picture or the capability to share screen. So you can aslo conduct meeting. -via Capterra

Glip allows you create chat teams and assign task in it, share large files and access it in three platforms – desktop app, mobile app and browser-based access.

Minor thing, I wish there was a way to edit team display picture or the capability to share screen.

So you can aslo conduct meeting.

-via Capterra

Would Recommend: Yes

I love the fact that you can add tasks…

I love the fact that you can add tasks and assign them to yourself or coworkers and it cuts down on email. It’s great to have that “checked something off the list feeling.” It might be better if it wasn’t it’s own program and worked within Microsoft Outlook since it’s likely that most customers use that for email. An easy way to organize my tasks/schedule. -via Capterra

I love the fact that you can add tasks and assign them to yourself or coworkers and it cuts down on email. It’s great to have that “checked something off the list feeling.”

It might be better if it wasn’t it’s own program and worked within Microsoft Outlook since it’s likely that most customers use that for email.

An easy way to organize my tasks/schedule.

-via Capterra

Would Recommend: Yes

so I think everyone should use glip….

so I think everyone should use glip. No, I don’t work for glip. I used to use slack and then we hit 10k msgs and were forced to pay or loose our data. that stinked. with glip it’s free. I don’t know how they survive but they do. glip is really really awesome. the app never crashes (yes my slack would sorta crash and do buggy stuff). glip is like slack but free. -via Capterra

so I think everyone should use glip. No, I don’t work for glip.

I used to use slack and then we hit 10k msgs and were forced to pay or loose our data. that stinked. with glip it’s free.

I don’t know how they survive but they do. glip is really really awesome.

the app never crashes (yes my slack would sorta crash and do buggy stuff). glip is like slack but free.

-via Capterra

Would Recommend: Yes

Overall the software has saved us tons…

Overall the software has saved us tons in time and money being able to manage the different teams all in one place and easily communicate. Easy to collaborate with a team AND keep all of my organizational and plans up to date, sharing them only with those who need access to collaborate. Very easy to organize as well. And very easy to communicate with other members of the organization. I wish the calendar had the ability to have things recure based on the #th day of the month or by the #rd day of the week of the month, having more control over the frequency. I also think they could make it more user friendly in terms of keeping files and such organized -via Capterra

Overall the software has saved us tons in time and money being able to manage the different teams all in one place and easily communicate.

Easy to collaborate with a team AND keep all of my organizational and plans up to date, sharing them only with those who need access to collaborate. Very easy to organize as well. And very easy to communicate with other members of the organization.

I wish the calendar had the ability to have things recure based on the #th day of the month or by the #rd day of the week of the month, having more control over the frequency. I also think they could make it more user friendly in terms of keeping files and such organized

-via Capterra

Would Recommend: Yes

Great software and it can be used for…

Great software and it can be used for free for smaller businesses. Tasking – Not only for yourself, but you can assign tasks to co-workers and co-worker group Tons of integrations Instant Message/Chat/ Texting style of communication between co-workers or clients. You can collaborate a team quickly and keep everything organized and it’s as easy as texting! Doesn’t integrate with Hubspot, but does with Salesforce. Really the only downside is trying to get all my co-workers to use Glip. -via Capterra

Great software and it can be used for free for smaller businesses.

Tasking – Not only for yourself, but you can assign tasks to co-workers and co-worker group

Tons of integrations Instant Message/Chat/ Texting style of communication between co-workers or clients.

You can collaborate a team quickly and keep everything organized and it’s as easy as texting!

Doesn’t integrate with Hubspot, but does with Salesforce.

Really the only downside is trying to get all my co-workers to use Glip.

-via Capterra

Would Recommend: Yes

Everyone in our office uses Glip…

Everyone in our office uses Glip because it’s bundled with RingCentral and that’s our unified communications solution. File sharing, starting calls or video meetings, creating and assigning tasks, groups of as many or few team members as you need – I don’t know if there’s anything groundbreaking here, but it is all included in one app, it IS all essential, and if you’re a RingCentral customer it’s 100% free. My preference would be for synchronization between Glip’s calendar and Google’s to be a two way street. But although you can upload your Google calendar to Glip, the extra functionality within Glip prohibits updates there from syncing back to Google. -via Capterra

Everyone in our office uses Glip because it’s bundled with RingCentral and that’s our unified communications solution.

File sharing, starting calls or video meetings, creating and assigning tasks, groups of as many or few team members as you need – I don’t know if there’s anything groundbreaking here, but it is all included in one app, it IS all essential, and if you’re a RingCentral customer it’s 100% free.

My preference would be for synchronization between Glip’s calendar and Google’s to be a two way street. But although you can upload your Google calendar to Glip, the extra functionality within Glip prohibits updates there from syncing back to Google.

-via Capterra

Would Recommend: Yes

A lot of built in things. Think of it…

A lot of built in things. Think of it as Slack more oriented business and project management. Calendar, task tracking, collaborative document edition, you name it … all in one place. Could we please have code highlighting or verbatim in the chat? A bit more of support for IT project management would be great! -via Capterra

A lot of built in things. Think of it as Slack more oriented business and project management.

Calendar, task tracking, collaborative document edition, you name it … all in one place.

Could we please have code highlighting or verbatim in the chat? A bit more of support for IT project management would be great!

-via Capterra

Would Recommend: Yes
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Provider Overview

The RingCentral Desktop App, formerly known as Glip, was created by Ring Central as a tool for office communication and team collaboration.  It allows for users to create chat rooms for different topics and projects, share files, and communicate with each other on any device.  The standout feature for the app is video chatting, which is available on mobile devices and in all price plans.  The video chat feature includes screen sharing and whiteboards.

If you are thinking of going the paid route for a collaborative team messaging app, this is probably the least expensive option.  And it still offers a lot of features and quality.  Although the focus is on team chat, the RingCentral desktop app also allows users to assign tasks and includes a robust and fully integrated team calendar.  This means that the RingCentral desktop app could easily be used as an all around work management tool for SMBs.  Although it doesn’t offer a timeline, drop and drag, or dependency feature that may be helpful for larger, more complicated projects, the RingCentral desktop app does go above and beyond the basics, even in its free version.

RingCentral Desktop App Pricing and Services

 

Free Trial

No

Free Version

Yes

 

Features:

 

Existing features:

● Full messaging, video, and phone features

● Calendar integrations

New features:

● Meeting switch

● Group MMS

● Global search

● GDPR compliance

Coming soon New features:

● Contacts integration with O365 and Google

● Call to video

● Dark mode

● Message threading

● Emoji reactions

Screenshots
  • RingCentral Desktop App Meeting Switch
    RingCentral Desktop App Meeting Switch
  • RingCentral Desktop App Search Function
    RingCentral Desktop App Search Function

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