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Ravon

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Ravon is a Hosted Phone Systems and VoIP service provider that offers users a variety of services including Hosted...
1995
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Provider Overview

Ravon is a Hosted Phone Systems and VoIP service provider that offers users a variety of services including Hosted VoIP, Sip Trunking, Call Center, Unified Communications, and Residential Phone Service.  In doing so, each category of service includes different features/functions, which in turn spurn different advantages. For example, Hosted VoIP PBX includes greater cost efficiency, greater flexibility, scalability, advanced technology, full set of features, thorough interrogational capabilities, seamless implementation, and more. Separate from this, those who opt SIP Trunking will host similar features including extended benfits of their VoIP from LAN and WAN and PSTN, as well as cost efficiency, network efficiency, and more.  Additionally, Call Center Solutions includes call distribution, interactive voice response, ACD features, and more.  Ravon also offers Unified Communications and Home Phone Service, which both include various benefits. The provider also offers the option of equipment (which may not be necessary depending on the service selected) including phone sets, headsets, and IDAs. Aside from offering various services, Ravon offers expansive customer support including Knowledge Base, PBX Manager, and FAQs.

 

Ravon Pricing and Services

 

Residential Service: $19.99/month

Includes:

  • Use your existing phone
  • Unlimited local calling
  • 1000 minutes long distance *
  • Voicemail
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • 3-way calling
  • Fax-to-email
  • Call blocking
  • E911 service for emergencies
  • Live customer service 24/7

*within the US and Canada, except Alaska, Yukon, and Northwest Territories

Business Service: Contact Ravon for pricing

Features:

  • Caller ID
  • Call Forwarding
  • Backup Phone
  • Alternate Phone
  • Queues
  • Queue callbacks
  • Queue pause & login/logout
  • Call Parking
  • Find Me/Follow Me
  • HD Voice (better quality than PSTN)
  • Paging/Intercom
  • Call Recording
  • Remote agents
  • Flexible ring strategies
  • Custom call routing
  • Dial-by-name
  • Real-time call monitoring
  • Fax-to-email
  • Auto attendant/call tree
  • Music-on-Hold
  • Conference bridges
  • Call blocking
  • Time-of-day routing
  • Scheduled call service
  • E911 service
  • Voicemail-to-email
  • Voicemail transcription
  • Long Distance blocking
  • Local call blocking
  • Long Distance fraud alerts

 

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