We switched to NexVortex, the “Partner” that recommended we use NexVortex was awful. He didn’t know what he was doing during the install, numbers we all mixed up. He added so many additional boxes to forward numbers to where they should be, that our little computer closet looks ridiculous. We asked and asked for hold music, never got it. Any changes were slow to come. We had a feature of converting voicemails to emails, that disappeared and no one could figure out why. After a year of frustrations we wanted to move on. All NexVortex said was that we would have to pay out the rest of the contract. The partner may have been the cause of our problems – but that partner is a direct reflection of NexVortex. They need to vet their partners better and take some responsibility for the partner. Instead, they stuck the customer with the bill and said “Not our fault”.
nexVortex Verified Reviews & Ratings
Have been their customer…
Have been their customer for 8 years. Absolutely rock solid service. Best price all around.
Established in 2002, nexVortex specialized in SIP Trunking; however, they also offer various other IP-based communication services. Aside from SIP Trunking service, offered services include Conferencing and Internet Connectivity. Solutions, including SIP Trunking for traditional telephony, auto dialers, and multi-site installations, are also available.
nexVortex works closely with manufacturers like AT&T, Cisco, and Asterisk to ensure that all user systems work perfectly with their selected service(s). The provider also extends a partner program to any interested (and qualified) parties. nexVortex can be contacted via phone for both sales and support departments. Additionally, other support methods include email, pricing guides, brochures, and a direct information request (available via website). In offering different services, there are a number of different pricing plans available to users; therefore, the provider prides themselves on pricing flexibility.
Nex Vortex Pricing & Services
Conferencing Delivered From the Cloud
|Metered||2K Bundle||5K Bundle|
|8 cents per minute usage rate||2,000 included minutes||5,000 included minutes|
|1 Toll Free number included||6 cents overage rate||5 cents overage rate|
|35 participant capacity||1 Toll free number included||1 Toll-free number included|
|Month-to-month terms||35 participant capacity||35 participant capacity|
|Month-to-month terms||Month-to-month terms|
nVfax Cloud based Faxing
- Includes 200 outbound pages and 200 inbound pages
- Additional pages over the allotment are charged at 3.5 cents per page
Toll Free Pricing Plans
|10K Plan||25K Plan|
|10,000 included minutes||25,000 included minutes|
|unlimited call paths||unlimited call paths|
|disaster recovery routing||disaster recovery routing|