Overall
4.4
Get Pricing
Visit Website

Nextiva

Nextiva Verified Reviews & Ratings

Scottsdale, AZ
If your business is searching for only the best, then Nextiva should be the first option you consider. Originally...
2006
Year Founded
81%
Recommend It
132
User Reviews
Get Pricing
Get Pricing
Request Demo
Visit Website
Bradley N.'s review forNextiva

We are finding the new phone system…

We are finding the new phone system from Nextiva really meets our needs. It’s a well thought through system that uses currently technology to solve communications problems we’ve been putting up with for years. The difference is noticeable and our customers are commenting on it too. It was also a smooth process getting set up and going live which was a nice surprise and unexpected. We expected it to be more complex and delayed but it was very straightforward.

We are finding the new phone system from Nextiva really meets our needs. It’s a well thought through system that uses currently technology to solve communications problems we’ve been putting up with for years. The difference is noticeable and our customers are commenting on it too. It was also a smooth process getting set up and going live which was a nice surprise and unexpected. We expected it to be more complex and delayed but it was very straightforward.

Would Recommend: Yes

Text messaging didn’t work…

Text messaging didn’t work. They tried to fix and failed. Then refused to give a refund of anything. Product flawed from the beginning. Tried to quit and get refund within 3 days and they refused. Customer service also unreliable. Don’t trust these guys.

Text messaging didn’t work. They tried to fix and failed. Then refused to give a refund of anything. Product flawed from the beginning. Tried to quit and get refund within 3 days and they refused. Customer service also unreliable. Don’t trust these guys.

Pros: None.
Cons: text messaging didn't work.
Would Recommend: No

I inquired about their service and…

I inquired about their service and their follow up was great. The features seemed to be perfect for my business. My concern was the porting over process and any down time etc.. They assured me over and over that I would have no issues and this process would be seamless. Well that couldn’t have been further from the truth. They could not port over my numbers and I am currently without phone service. I’m not sure where all the positive reviews are from but I would urge you to go elsewhere.

I inquired about their service and their follow up was great. The features seemed to be perfect for my business.
My concern was the porting over process and any down time etc..
They assured me over and over that I would have no issues and this process would be seamless.
Well that couldn’t have been further from the truth. They could not port over my numbers and I am currently without phone service.
I’m not sure where all the positive reviews are from but I would urge you to go elsewhere.

Would Recommend: No
Josiah S.'s review forNextiva

Love the Webos 3.0. We can provide…

Love the Webos 3.0. We can provide direct support to our customers.

Love the Webos 3.0. We can provide direct support to our customers.

Would Recommend: Yes
Bill P.'s review forNextiva

Amazing service. As a partner, Nextiva…

Amazing service. As a partner, Nextiva makes it easy to give my customers superior experiences at SquareTree Software.

Amazing service. As a partner, Nextiva makes it easy to give my customers superior experiences at SquareTree Software.

Would Recommend: Yes
Loading...
Provider Overview

If your business is searching for only the best, then Nextiva should be the first option you consider. Originally founded by CEO Tomas Gorny in 2006, Nextiva has yet to slow down with year after year of innovation. By 2008, Nextiva was up and running with early customers, and they now provide service to over 150,000 businesses nationwide. Nextiva’s unique cloud solutions allow companies of any size to establish the most capable and robust communication system possible from small to midsize business, up to airlines that routinely make international flights, and even automobile manufacturers.

With a reputation as one of the top companies to work for, Nextiva offers a warm and positive atmosphere that extends to their client base, too. Nextiva has won multiple awards for their outstanding in-house customer service, with friendly helpful agents and minimal downtime for users when it matters most.

Nextiva is highly regarded for its innovation; the provider is constantly changing the business communications land scape and introducing revolutionary products and solutions. NextOS, the all-in one communication platform, puts Nextiva in a class of its own.

Nextiva Pricing:

Available Nextiva Plans and Pricing

Office Pro – $19.95/mo

  • Cloud PBX
  • Free Number Porting
  • Advanced Call Management
  • Unlimited Calling
  • Free Local Number
  • Free Toll Free Number
  • Voicemail to Email
  • Unlimited Virtual Faxing
  • Shared Call Appearance
  • HD Music on Hold
  • Voicemail to Text*
  • Barge In

Office Pro Plus – $22.95

  • All Office Pro features, plus:
  • Professionally Recorded Greeting (1)
  • Call Me Now
  • Conference Bridge
  • Nextiva Mobile App
  • Team Presence
  • Business SMS

Office Enterprise – $29.95

  • All Office Pro Plus features, plus
  • Professionally Recorded Greeting (3)
  • Call Recording
  • Nextiva Anywhere
  • Business SMS

Other Features From Nextiva Include:

  • Unlimited Calling and Faxing
  • Unlimited Long Distance
  • 100% US-Based Customer Support
  • Multi-Tiered Auto Attendants
  • Call Forwarding, Waiting, ID
  • HD Voice
  • No Setup or Activation Fees
  • Push to Talk
  • Group Paging
  • User-Friendly Web Interface
  • Dial by Name Directory
  • Setup Wizard
  • Voicemail to Email
  • Presence on Multiple Devices
  • Shared Line Appearance
  • Unlimited Hunt Groups
  • Call Parking
  • Call Rating

Other Services From Nextiva Include:

  • Analytics
  • Call Center
  • PBX SIP Trunking
  • Nextiva Connect
  • Nextiva vFax
  • Nextiva Drive

Editor’s Bottom Line of Nextiva:

It should come as no surprise to hear that Nextiva frequently ranks top among user reviews of service providers. Nextiva offers compelling services and solutions at some of the best price points for the industry, all while maintaining a robust carrier-grade network with redundant data centers placed strategically around the country. Any business that requires an absolute complete package with unique, custom configurations will enjoy the level of service that Nextiva provides. Nextiva doesn’t just sell a phone system – they sell an entire experience and support network along with it.

Nextiva’s most popular plan is easily their Office Pro Plus cloud calling solution. With unlimited calling and high level Enterprise features at an affordable price point, Nextiva’s Office Pro Plus plan represents just how capable the provider’s entire product stack truly is. If your business requires a simple, inexpensive solution, then the basic Office Pro plan will supply the necessary features as well as a few you may not expect at such a low price point, and you won’t be breaking the bank at all. The entire deal is sweetened when you take Nextiva’s award-winning service and support into account.

Beyond just communications, Nextiva has continued to innovate and expand their offerings. Nextiva’s NextOS can help your business manage all systems under one unique, proprietary management portal. In fact, NextOS can be considered an entire operating system for your communications setup.

Nextiva also offers PBX SIP trunking for any business that wants to take advantage of legacy solutions, as well as Nextiva Drive for cloud storage and Nextiva vFAX for internet faxing. At the end of the day, Nextiva is one of the most well-rounded Unified Communication providers on the market. The combination of a diversified solution portfolio, unmatched service and support, and a robust network create a recipe for success.

Screenshots
  • Nextiva Voice User Portal Overview
    Nextiva Voice User Portal Overview
  • Nextiva Analytics Dashboard
    Nextiva Analytics Dashboard
  • Nextiva Analytics - Survey Responses
    Nextiva Analytics - Survey Responses
  • Nextiva Chat
    Nextiva Chat
  • Nextiva Surveys - Builder
    Nextiva Surveys - Builder
  • Nextiva Surveys - Manage Surveys
    Nextiva Surveys - Manage Surveys
  • Nextiva Calendar
    Nextiva Calendar
  • Nextiva CRM with Call Pop
    Nextiva CRM with Call Pop
  • Nextiva CRM with Sentiment Analysis
    Nextiva CRM with Sentiment Analysis

Share Your Feedback

What Do You Think of Nextiva?
Your last name & email will not be displayed.
Quality
Installation
Support
Reliability
Features
Price
Would you recommend this provider?
Are you currently an active user?
{{current}} / {{min-length}} Minimum Characters
Submit Review
Request Nextiva Quote
To prepare your price quote, we'll need some information.
How many employees do you have?
Which of the following do you need?
Get Your Price Quote Now
Request Nextiva Demo
To prepare your demo, we'll need some information.
Your current needs
How many lines you need?
Get My Free Quote Now