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GLOBALINX

Rochester, New York
Globalinx is a VoIP service provider that specializes in providing quality services and top notch customer support. In doing...
2001
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Provider Overview

Globalinx is a VoIP service provider that specializes in providing quality services and top notch customer support. In doing so, the provider is able to offer Wholesale Seervices, Business services, Residential Services, as well as Agent support. Wholesale services utilize cost efficiency while offering expansive features such as personal directory, click-to-dial-unlimited messaging voicemail to email, conferencing, out of service forwarding, voicemail, auto attendant, receptionist, and more. Service also includes DID numbers, E-911, and Termination. Business services include voice/VoIP services such as Hosted PBX and SIP. Business services specialties include TDM (DSX), Dedicated/Switched LD, Local PRI, Toll-Free, Hosted IVR and Contact Center Solutions, Conferencing Services, and Internet Fax. There are also Data plans available for users as well. The provider also offers an Energy solution, which enables users to earn 2-3% of their customer’s bill. Residential service is broad as it offers a number of calling plans, equipment (IP phones, DTAs, and VideoPhones), and includes a host of standard features including 3-way calling, 7-digit Local Dialing, 711 Dialing, Anonymous Call Rejection, and more. Pricing varies depending on the mode of service selected. Also, International rates are available. Customer support is available M-F 8am-11pm EST and Sat, Sun 9am-5pm EST via phone and email. Globalinx also offers a number of support resources including a list of supported devices, FAQs, Transfer of Liability PDF, Remote Assistance Help, Speed Test, and more. 

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