BroadConnect Telecom , based out of Vaughn, Ontario, Canada, offers users Hosted VoIP service, as well as Hosted Contact Centers, Internet Services, and SIP Trunking. Additionally, users are also given a BYOD (bring your own device) option. With each service, the provider offers different plans which cater to different needs. For example, for SMBs (small/medium businesses) there are Internet & Phone bundles, Business Class Internet, Business Phone Lines, Long Distance, and Marketing available. As mentioned above, BroadConnect Telecom does offer Internet services through a variety of data plans. Aside from included services, users are also able to select “advanced value services,” which include audio and video conferencing, web collaboration, contact center, and more. Separate from service plans, features, and options, BroadConnect is Canada’s first Service Provider to be TL9000 Certified—which define standards for service delivery. Also, with VOPI-voice over private Internet—the provider guarantees secure, reliable, and quality communications. In addition to this, BroadConnect features 24×7 Live Support Desk for all customer needs.