In a move that has the magnitude of excitement and drama you’d find in a box office hit, an executive in charge of ShoreTel’s surging cloud UC effort has left the company for an SVP-level position at hosted contact center and communications rival Fonality. As of today, Fonality has named Jeff Valentine its new Senior Vice President of Corporate Development, reporting to CEO David Scult. His new assignment will include evaluating new market initiatives and driving Fonality partnerships with distributors and allies in the CRM, SaaS and telecommunications spaces. ShoreTel Sky stacks up relatively close to Fonality, with the former being managed and hosted, while the latter is hosted, and offers hybrid PBX service.
Speaking highly of Valentine, Scult stated, “Jeff’s unique experience and background in telecommunications, product development and building strategic partnerships will accelerate Fonality’s growth.” Valentine was most recently product vice president in ShoreTel’s Cloud Division, a role he gained following ShoreTel’s $146 million acquisition of hosted VoIP provider M5 Networks earlier this year. At M5, Valentine had been senior vice president of product marketing, and prior, he’d been president and CEO of contact center software maker Callfinity, which M5 acquired in 2011.
Eager and ready to take on the position, Valentine stated, “While other providers continue to move up-market and are distracted by enterprise customization requirements and channel conflict, Fonality focuses on market-driven requirements in our sweet spot and builds long-lasting partner relationships based on trust. I love the culture at Fonality — I’m excited to join a team that drives more action than conversation.”