For the last few years, job availability has been scarce. With increased competition and fewer available positions, there are more qualified candidates per position; therefore, staffing has become much more marginal. Instead of a handful of potential choices, employers are now faced with masses of adept applicants. Even when new staff is hired, employers need to consider job security—i.e. unexpected departures, company layoffs, etc. With all this stress and uncertainty, employment can often be just as discouraging for employers as it is for applicants. Yet with new technologies and innovations comes change. Though still fairly young, the VoIP industry offers unparalleled flexibility. With that, business VoIP providers offer services built-in with solutions that may ease some of the stress in corporate  recruitment.

VoIP solutions offer users a ton of advantages that can help in recruitment. For example, ease of setup/use and greater mobility. Employers need to find the best potential candidates; therefore, they may need to expand to new locations. In doing so, they do not have time to wait for traditional landline service to be set up. VoIP not only allows for easier setup, but many providers’ services employ increased mobility—meaning the service is easy to transfer and/or transport. Additionally, employers have access to a wider range of calling features. Separate from employers, VoIP provider services’ ease of use and greater mobility can be detrimental to those seeking employment. In finding a job, candidates may need to relocate; therefore, they cannot depend on their traditional landline service. In relocating, candidates will need their service available to them immediately. Aside from mobility, many VoIP devices/platforms utilize plug-and-play feature—meaning fitting a device with a provider’s service is quick and easy.

Along with mobility, VoIP provider services are equipped with a host of features such as softphones, audio and video conferencing, and many more—which help simplify the hiring process for both employers and candidates. For example, with video conferencing, employers and candidates can communicate with one another through the service. This allows for a much more personal experience in addition to or in place of a meeting. Also, with this employers can offer video interviews for users, which helps save time. Additionally, some video conferencing solutions utilize mobility as well—i.e. Polycom’s RealPresence platform is available as a desktop application or a mobile app. Separate from video conferencing, audio conferencing and softphones can help with job security. For example, if a new hire goes into the field, VoIP’s mobility will ensure that features are available outside of the office. Conference calls can patch you into a call regardless of your location. Also, softphones allow users to access all functions/features of their VoIP service directly from either desktop or mobile device.  In utilizing this availability, employees can better prepare themselves for any circumstance.

While these services can aid employees with job security, VoIP can also help employers create redundancies. For example, Morgan Foust, IT Manager of Coast Personnel, stated that his company’s use of the VoIP provider OnSIP enabled his company to better manage company communications. The provider’s service was able to manage a number of systems across various locations and create a uniformity that landlines cannot match.

While many statistics and analytics place the US on the road to recovery, the job market doesn’t look to be improving any time soon. Sure, the market may be on the mend; however, it is a slow growth. That being said, , in January of this year employers added over 150,000 payroll positions. Yet even with that, the national unemployment rate managed to increase to 7.9%. Despite the declination of available employment opportunities, VoIP providers offer both employers and potential candidates an effective alternative. Through a spectrum of solutions that allow for increased customizability, ease of use, accessibility, cost efficiency, and flexibility, VoIP provider services look to ease the hiring process on all ends.

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