This video shows how accurate the Fonality Voicemail Transcription service is. The service will undoubtedly save you time, because it is much faster to read a paragraph than listen to a voicemail. But is it accurate enough to let you skip listening to voicemail entirely?
Test One: Fonality “About Us” Original Script: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners. Fonality offers purpose-built VoIP business communication and contact center solutions for growing small and mid-sized companies. Fonality's unique software provides an extensive breadth of communication features at a fraction of the cost and complexity of outdated legacy providers. Fonality's unique communications application unifies messaging, email and phone features into one easy-to-use interface. A Fonality solution gives you the ability to stop worrying about technology and focus on growing your business. (Time: 45 seconds)
Fonality Transcription: Founded in 2004 and had forwarded in Plano Texas now the insulating developer and marketing Clyde base business communications and unified communications solution for small medium enterprise investors include taper fishing trip in some Intel capital as you were capital partners hello the office purpose built but this is communication and contact center solutions for ground small mid sized company dollar we he makes unprovoked extensive of communication features and a fraction of the cost and complexity Scott is looking to providers good out if you need to vacation to application unified messaging email and phone features into 1 easy to use interview with a solution to you need to stop worrying about technology … focus on Greg this
Test Two: Excerpt From JFK’s Address to Congress, May 25, 1961 Original Script: I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the Moon and returning him safely to the Earth. No single space project in this period will be more impressive to mankind, or more important for the long-range exploration of space; and none will be so difficult or expensive to accomplish. (Time: thirty seconds)
Fonality Transcription: Hi believe that this mission trip for my cell which you can go before is that it is out of my meeting man to move the returning you so if you need to do your single space project in this very will be more practice at man time for more important for the long range expiration space and I'm gonna be so expensive to accomplish Torture Test: Excerpt from “Mad Men” Original Script: It’s as simple as E Pluribus Unum…from many one. From many shades of lipstick, one that belongs to her. From a basket of kisses she picks one, it makes her unique, it colors her kiss. And her kiss…well…it colors her man. (Time: twenty seconds) Supposed to see from anymore many shades of Light sticks 1 that belongs to her faster pictures and she thinks did make sure unique with her tips searches where there
So how does Fonality measure up? As many humor blogs can attest, auto correcting text, text-to-speech and speech-to-text is far from perfect. But these are just the first few tests. Voice transcription software actually has a learning curve. The more it hears one voice, the more accurate it becomes. The human brain is wonderful at voice recognition. We can understand unfamiliar words by the context; we can decipher accents, we can recognize and adapt foreign phrases such as “bon voyage!” “caveat emptor,” and “hasta la vista…baby.” Fonality’s voicemail transcription service is designed with business in mind, so you can expect it to pick up numbers most easily, and, to a certain extent, addresses. This is a valuable to save time, particularly if you’ve already heard the message and want to look up a number or address. If you want more than just the basics, nothing can replace the personal touch.