Vonage Business (formerly Vocalocity) is based out of Atlanta, Georgia, and has over 15,000 customers. Vonage Business is a hosted virtual PBX. They offer paperless fax, call queue, call group, and conference bridge as options. They specialize in giving very small businesses a great value for their services. They were recently recognized by the Association for Corporate Growth for their rapid growth, and placed on their “Georgia Fast Forty.” They have won other awards, including the 2011 Internet Telephony Product of the Year for their “Vocalocity Desktop,” and have been recognized for two years in row in a poll by Inc. Magazine.
Vonage Business Popular Plan: Unlimited Extension
Vonage Business’ most popular plan is their Unlimited Extensions plan, including unlimited calls (both local and in-network). Long Distance calling with Unlimited Extensions varies, ranging from 3 to 44 cents per minute. Activation and setup with the service is free, with the provider getting things up and running swiftly and efficiently. This plan from Vonage Business Solutions boasts a wealth of useful features and add-ons, including: Unlimited Monthly Calls, Call Screening, Call Transfer, Voicemail to Email, Call Logs, Cell Phone Integration, Do-Not-Disturb, Simultaneous Ring, Unified Inbox, Online Backup.
Vonage Business Unlimited Extension plans contain features that you’ll use often (complete list of features), at no extra cost. Many of these features allow for tele-working and mobility. For those seeking more advanced features – this is where Vonage sets themselves apart from the pack as one of the best in the business.
Offering many add-on features as a monthly subscription, subscribers may also utilize. Pricing for these features ranges from $4.99 and up: Call Group, Call Monitoring, Call Recording Services, Conference Bridge, Main Company Number, On-Demand Call Recording,
Paperless Fax, Toll Free Number, Voicemail Transcription.
Vonage Desktop: A powerful tool that adds depth to the way you do business. The award-
winning platform is free and features a wide roster of available add-ons. Communicating with networks like Google, LinkedIn,
Outlook, along with pairing with SugarCRM, Quickbooks, and other implementations.
– Vonage Receives Two TMC INTERNET TELEPHONY Product of the Year Awards
– Frost & Sullivan Awards Vonage Top Spot in VoIP Communications
– Vonage Wins 2014 People’s Choice Stevie® Award for Favorite Customer Service