Visit Provider
Request a Demo
Request a Quote
4.5

ViaTalk

Clifton Park, NY
USA and Canada
  • 2003 Year Founded
  • 67% Recommend
  • 3 User Reviews
Request a Demo
Request a Quote
Write Review
Quality
Installation
Support
Reliability
Features
Price
Overall
4.5
  • Customer Reviews
  • Provider Overview
  • Available Services

Customer Reviews

Sort By
Date
Rating
Order By
Asc
Desc

Over $300 a year

Over $300 a year! And it was less than 10 minutes to set up!

Over $300 a year! And it was less than 10 minutes to set up!

Pros: Features & pricing
Cons: Compatibility issues with some devices
Quality
Installation
Support
Reliability
Features
Price
Overall
4.7

Setup was quick…

Setup was quick and easy. PAP2 Adapter shipped quite fast. Sales rep could have been more helpful with the kind of services offered and not have to look up what is asked. Sound Quality is great since my internet is fast. I've been with this service for about 5 months and when I first signed up I decided to first start with the month-to-month plan and it was great and I'm satisfied with all its offerings. Features are pretty basic, caller ID, voicemail, call waiting etc. The price is great and cheap compared to AT&T's landline phones.

Setup was quick and easy. PAP2 Adapter shipped quite fast. Sales rep could have been more helpful with the kind of services offered and not have to look up what is asked. Sound Quality is great since my internet is fast. I've been with this service for about 5 months and when I first signed up I decided to first start with the month-to-month plan and it was great and I'm satisfied with all its offerings. Features are pretty basic, caller ID, voicemail, call waiting etc. The price is great and cheap compared to AT&T's landline phones.

Quality
Installation
Support
Reliability
Features
Price
Overall
4.4

Way cheaper than Verizon and offers free long distance

I had Verizon for my home phone for years, and switched to ViaTalk almost 9 months ago. ViaTalk is way cheaper than Verizon and offers free long distance within the US, unlike Verizon. I recommend this ViaTalk to those on a tight budget. My total bill is less than $15.75 per month.Needed some assistance setting up.

I had Verizon for my home phone for years, and switched to ViaTalk almost 9 months ago. ViaTalk is way cheaper than Verizon and offers free long distance within the US, unlike Verizon. I recommend this ViaTalk to those on a tight budget. My total bill is less than $15.75 per month.Needed some assistance setting up.

Quality
Installation
Support
Reliability
Features
Price
Overall
4.5
Load More
Provider Overview

ViaTalk, a division of HostRocket.com, provides both residential and enterprise Voice Over IP. ViaTalk is located in Clifton Park, New York, in an an area of the country known as New York’s Tech Valley.” President/CEO Brendan Brader and VP/CTO John Reyes have made their company one of the most financially stable VoIP providers by investing in their own staff, hiring the best and brightest they can find in a region known for the quality of its educational and research institutions.

Most Popular Plan: VT Unlimited
ViaTalk’s VT Unlimited plan is a residential plan that offers two unlimited phone lines for the price of one, free international calling, and a host of VoIP features and services. In choosing this route, the two line configuration works as two separate extensions on all active ViaTalk devices. This allots for users to receive calls on two separate lines simultaneously, or have multiple conversations at the same time.
Additionally, the free international calling allots users 60 minutes of landline and cell phone calls to a number over 60 countries including China, Mexico, UK, and India.  If the provisioned time is not enough, users can upgrade their existing plan to the ViaTalk World plan.

Aside from International calling and dual lines, the VT Unlimited plan offers features such as: Enhanced Voicemail, Voicemail Notification via Email and/or SMS Text, Outgoing Call Routing, Private Caller ID, Custom Incoming Caller,  Free 411 Directory Service, Distinctive Ring,
BYOD Service, Internet Forwarding, Call Forwarding, Call Waiting, Call Record, On-the-Go Operator Services, Call Return (*69)

Note: Equipment is included in this plan; however, in the BYOD (bring your own device) option, customers option to use their own hardware for additional savings such as free shipping, priority setup, and activation.

In addition to the above features, VT Unlimited offers additional features such as Virtual Phone Number, Fax Service, ViaTalk World, Toll Free Service, Business Class Support, and Parked Number Forwarding. As these options are add-ons, they are each subject to additional pricing. Aside from feature though, ViaTalk offer 24/7 support and cutting edge network to ensure the greatest level of quality. ViaTalk services can also be used from a mobile device through the iPhone app.

Available Services
Provider Info
Year Founded 2003
Headquarters Location Clifton Park, NY
Service Location USA and Canada
Service Type Availability
Popular Service Plan
Money Back Guarantee
Services & Pricing
Monthly Cost of Cheapest Service
Amount of Lines Per Price Tier
Month to Month Option
Metered Plans
Customizable Plans
Activation Fee
Setup Fee
Number Porting Fee
Mobile App
Own Softphone
Works with 3rd party Softphones
Fax Options
Fax Pricing
Toll Free Numbers
Local Numbers
BYOD Option
Available Features
Advanced Call Forwarding
Anonymous Call Rejection
Auto Attendant
Busy Lamp Field
Business SMS
Call Queuing
Call Me Now
Call Notifications
Call Parking
Call Recording
Call Return
Call Waiting
Caller ID
Conference Calls
Desktop Integration Client
Dial-by-name Directory
Do Not Disturb
E911
Find Me/Follow Me
Group Paging
Hunt Group
IVR
Mobile/Deskphone Sync
On-Hold Music
Privacy Options
Push To Talk
Selective Call Acceptance
Selective Call Rejection
Shared Call Appearance
Simultaneous Ring
Switchboard Software for Live Receptionist
Three-way Calling
Unlimited Extensions
Video Conferencing
Virtual Extensions
Voicemail Transcriptions
Integrations
Outlook
NetSuite
SalesForce
SugarCRM
Box
Dropbox
Google Drive
Support
Hours
Telephone Support
Email Support
Instant Chat
24_7 Call-in Support
FAQs Section
Video Tutorials
E-Guides
Online Ticket Submissions
Request ViaTalk Demo
In order to schedule your demo, we need some information from you.
Request Demo
Request ViaTalk Quote
In order to schedule your quote, we need some information from you.
Request Demo