Read Our Business VoIP Reviews From Real Consumers

The search for the right VoIP provider can be an intimidating, and at times, disorienting process. Our business VoIP reviews section demystifies the effort in shopping for a provider, with detailed points of comparison and more. The 5-star rating scale featured for each provider takes into account reliability, call quality, pricing, phone system features, customer service, ease of use and overall reputation.

 

Whether you're shopping for your small business or enterprise needs, our trustworthy business VoIP reviews will steer you in the right direction.

 

Company Plan Features Monthly Price Setup Costs Money Back Guarantee Consumer Reviews More Details Compare (Up to 3)
Nextiva
Amazing Service Guarantee
Includes 45+ Premium Features
Works with Most IP Phones
Unlimited Calling & Faxing
$19.95 Free 30 Days
4.6 / 5
4.627705
RingCentral
Cloud Powered Business Phone System
Unlimited Calls/Fax/SMS/Conferencing
Trusted by 300K+ Customers
Free Setup - 30 Day Free Trial!
$24.99 Free 30-Days
4.3 / 5
4.25876
Vonage Business Solutions
Award-winning Business VoIP Experts
40+ Business Boosting Features
Unlimited Calling & Faxing
No Contracts + Expert Install
$19.99 Free Cancel Anytime - No Fees
4.1 / 5
4.12903
Jive Communications
Fully Customizable Hosted VoIP
100% USA Based Support
Unlimited Calling + Free Features
Easy Setup - No Contracts
$19.95 Free Cancel Anytime, Fees May Apply
4.6 / 5
4.5671
8x8 Inc.
#1 Market Leader Award
Special Pricing for New Customers
Unlimited Calls (US/Canada)
Includes Softphone & Mobile App
$19.99 Free 30 Days
4.3 / 5
4.34562
Voxox
Startup Bundle Includes Phones
Free Polycom IP 335 Phone
Up to 5 Free Phone Numbers
Unlimited Calling & Faxing
$19.95 Free 30-Days
4.5 / 5
4.542855
CorvisaCloud
No Hassle Flat Pricing Offer
No Hardware & Quick Implementation
100% US-Based Expert Support
Enterprise Class Reliability & Compliance
$30.00 Free Cancel Anytime, Fees May Apply
4.4 / 5
4.42857
VoIPstudio
Enterprise Options + Easy Integration
Free Calls to 1 Chosen Country
Remote Office & Mobile Client
Instant Phone Numbers in 50 Countries
$19.95 Free 30-Days
4.5 / 5
4.52381
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Charles

Vonage Business Solutions - Switched to Vonage from another VoIP...

Switching to Vonage from another VOIP helped a lot, because our other voip service was terrible. Switching from a landline to VOIP has saved hundreds a month. The customer service is great, and their tech support has a dedicated line for new customers in their first 90 day window. Switch over only took a few days. Great service overall, reliable, never had an issue. I'm always open to answer any questions you may have, because I wish there was someone like me when we needed to switch but there wasn't. But we took a big risk and it was well worth it. Email me any questions you may have at mrcharlesferrer (at) aol (dot) com

Pros:Crystal Clear, Great Customer Service, Easy Switch
Cons:Should Add More Features
Quality
5
Installation
5
Support
5
Reliability
5
Features
3
Price
5
Overall Score:4.7 Out of 5
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Stephen

8x8 Inc. - The monthly phone bill from my previous...

The monthly phone bill from my previous provider ran around $140.00 a month with no long distance. 8x8 saves me over $50 a month. Easy to set up as well. We regularly call Europe and Canada and have had no trouble with those calls, and rates are low too.

Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
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Carla

Jive Communications - The Jive agent that aided in setting

The Jive agent that aided in setting up our phone system was helpful and patient. It took us some time to get used to everything, but he explained everything to me until I understood it.

Quality
5
Installation
4
Support
5
Reliability
5
Features
5
Price
4
Overall Score:4.7 Out of 5
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Ronni

RingCentral - The customer representative was very...

The customer representative was very diligent in getting a solution to the problem. She even consulted with a higher level technician and was very helpful in solving my problem... THANKS

Quality
4
Installation
4
Support
5
Reliability
4
Features
5
Price
4
Overall Score:4.4 Out of 5
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Nate

8x8 Inc. - We've been with 8x8 for about...

We've been with 8x8 for about a year. We were very ambivalent about what we "needed" hearing from multiple other companies that we needed special routers, booster and other hardware.

Our 8x8 rep said that was all overkill, reminded me that we had 30 days to cancel if we had any problems and promised to follow up to make sure all was OK.

It was as easy as he claimed and has been entirely reliable. The couple of calls to tech support to help us get set up and help me make modifications have all been smooth and quick.

A great choice for a telecom partner.

Pros:Easy, reliable and 8x8 didn't try to upsell!
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
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Andy

netTALK - When purchased originally in...

When purchased originally in 2013 they offered telephone assistance which was v great service. They have now removed this facility in favor of either on-line 'chat' or submit a 'ticket'.

Both methods are a complete waste of time - they never respond to a ticket and their 'chat' waiting times are a joke (30+ people waiting for an operative!).

My advice - DO NOT BUY NETTALK.

Quality
2
Installation
2
Support
1
Reliability
1
Features
3
Price
3
Overall Score:1.7 Out of 5
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Ryan

VoIPstudio - Contacted VOIP Studio after contacting...

I contacted VOIP Studio after contacting many others. Neil answered all my questions and explained his voip system, how it works to set up and prices..His system is easy to use & you can keep control of costs at all times. I would recommend VOIP Studio to any business.

Quality
4
Installation
5
Support
5
Reliability
4
Features
4
Price
4
Overall Score:4.4 Out of 5
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Sam

Vonage Business Solutions - Moved our service to Vonage...

Moved our service to Vonage Business from OnSIP, and found that they truly are a great investment and a reliable phone replacement service. I can easily tell the difference between my old service, and my new service. They transferred our existing phone number which took about 7 days. I thought it might be be sooner. There was no downtime during the transfer. I strongly recommend them.

Pros:Excellent sound, good value, good Android app as well
Cons:Took about 7 days to transfer my existing number
Quality
5
Installation
4
Support
5
Reliability
5
Features
4
Price
5
Overall Score:4.7 Out of 5
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Deanna

Jive Communications - Were about to give up on VoIP until Jive...

We switched to Jive after trying another VOIP carrier and were honestly about to give up on the whole VOIP thing. They have been wonderful to work with. Customer service is outstanding! We've been with them over 2 years now - no problems.

Pros:great phone service and wonderful customer service
Cons:wish there were more phone choices
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
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Erik

8x8 Inc. - Our account rep is always...

We have worked with 8x8 for the last 9 months and had great reliability. There haven't been any phone or calling issues. Our account rep Shawna M. is always very prompt and takes care of all our business needs cheerfully, she is a pleasure to deal with.

Pros:Great phone system!
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
4
Overall Score:4.9 Out of 5

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