Read Our Business VoIP Reviews From Real Consumers

The search for the right VoIP provider can be an intimidating, and at times, disorienting process. Our business VoIP reviews section demystifies the effort in shopping for a provider, with detailed points of comparison and more. The 5-star rating scale featured for each provider takes into account reliability, call quality, pricing, phone system features, customer service, ease of use and overall reputation.

 

Whether you're shopping for your small business or enterprise needs, our trustworthy business VoIP reviews will steer you in the right direction.

 

Company Plan Features Monthly Price Setup Costs Money Back Guarantee Consumer Reviews More Details Compare (Up to 3)
Nextiva
Amazing Service Guarantee
Includes 45+ Premium Features
Works with Most IP Phones
Unlimited Calling & Faxing
$19.95 Free 30 Days
4.6 / 5
4.63025
RingCentral
Cloud Powered Business Phone System
Unlimited Calls/Fax/SMS/Conferencing
Trusted by 300K+ Customers
Free Setup - 30 Day Free Trial!
$24.99 Free 30-Days
4.3 / 5
4.28095
Mitel
MiCloud: 3 Months Free + Free Setup
Trusted by 60 Million Users Worldwide
Award-winning Reliability & Redundancy
Unlimited Calling/Faxing/Conferencing
$17.50 Free Cancel Anytime, Fees Apply
4.5 / 5
4.535715
Vonage Business Solutions
Award-winning Business VoIP Experts
40+ Business Boosting Features
Unlimited Calling & Faxing
No Contracts + Expert Install
$19.99 Free Cancel Anytime - No Fees
4.1 / 5
4.07563
Jive Communications
Fully Customizable Hosted VoIP
100% USA Based Support
Unlimited Calling + Free Features
Easy Setup - No Contracts
$19.95 Free Cancel Anytime, Fees May Apply
4.5 / 5
4.49603
8x8 Inc.
#1 Market Leader Award
Special Pricing for New Customers
Unlimited Calls (US/Canada)
Includes Softphone & Mobile App
$19.99 Free 30 Days
4.3 / 5
4.257145
Corvisa
Enterprise Features, SMB Pricing
No Hardware & Quick Implementation
100% US-Based Expert Support
Enterprise Class Reliability & Compliance
$25.00 Free Cancel Anytime, Fees May Apply
4.4 / 5
4.42857
VoIPstudio
Enterprise Options + Easy Integration
Free Calls to 1 Chosen Country
Remote Office & Mobile Client
Instant Phone Numbers in 50 Countries
$19.95 Free 30-Days
4.6 / 5
4.642855
Alliance Phones
Quality Cloud Based Solutions
Unlimited Plans - No Setup Fees
Easy to Manage - Friendly Interface
Reliable - Redundant Technology
$19.97 Free
4.9 / 5
4.90476
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Rod

Mitel - Block calls, PC access to voicemail, free calls...

I have been with the service for 3 or 4 months now and it has been great. I would never go back to a traditional over-priced telephone company.

Pros:Block calls, PC access to voicemail, free calls across Canada & US
Cons:Nothing to complain about
Quality
5
Installation
4
Support
5
Reliability
5
Features
5
Price
5
Overall Score:4.9 Out of 5
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Jerry

Vonage Business Solutions - We have a very helpful dedicated support...

Have been using Vonage since 2006 and they keep coming out with new features to help my business with day to day operations. The call quality is almost top notch and we have a very helpful dedicated support contact who is there for us with any changes we may need. The digital fax service is great and we love the PC desktop dialer application that we use on our iPhones and iPads.

Pros:Outstanding support, features, and easy of use
Cons:Minor call quality issues
Quality
3
Installation
4
Support
5
Reliability
5
Features
5
Price
3
Overall Score:4.3 Out of 5
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Liz

Jive Communications - Only one line but they saved me 30% on my bill...

Very happy with this service. I have only one line but they saved me 30% on my bill. No issues with quality. Mine was an easy setup - I had my own Cisco phone so they walked me through reprogramming it. Highly recommend this service

Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
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Maggie

8x8 Inc. - Calls drop all the time...

We have been using 8x8 for over 7 years and it worked fine until May 2014 when they had an "update". From then on, it has been a nightmare: conversations were being cut off, garbled.. not professional with our clients. We called customer service many times, and they told us our phones were too old so we had to buy new ones. We were hesitant and gave in. When we received our new phones, problems didn't stop. When we called customer service again, they said it was because of problems with our modem settings. We're all in different states, so it wasn't possible to all be having the same issues. Every time we called we were giving a different excuse as to why it wasn't working, and it was always our fault. Their last excuse is that their system isn't compatible with combos modems/routers... which is what is provided by internet companies now. If you're a VOIP company and you can't be working with current internet equipment, then you'll get many complaints. I actually came on this website to read reviews about other companies and thought I'd leave feedback about our experience to help people hesitating!

Pros:Easy install
Cons:Calls drop all the time
Quality
2
Installation
4
Support
2
Reliability
2
Features
4
Price
4
Overall Score:2.6 Out of 5
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Howard

RingCentral - Friendly and capable staff.

Friendly and capable staff. When our call was cut off, customer service representative took the initiative to call me back so I would be to finish troubleshooting, and eventually fix my outbound calling issues.

Quality
4
Installation
5
Support
5
Reliability
5
Features
5
Price
3
Overall Score:4.6 Out of 5
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Ed

Jive Communications - Although I am fairly new to the system...

Although I am fairly new to the system I have found the explanations and clarity of use to be of the best I have experienced!

Pros:People are very easy to work with.
Quality
5
Installation
5
Support
5
Reliability
5
Features
4
Price
4
Overall Score:4.7 Out of 5
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Erik

8x8 Inc. - Very prompt on getting back to us when...

Shawna M. is an excellent account rep. She is very prompt on getting back to us when we need account support. Because of her I can recommend 8x8.

Pros:Great Account Rep
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
4
Overall Score:4.9 Out of 5
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Jessica

Corvisa - Rep went above and beyond...

I would like to thank support for their outstanding customer service. Rep went above and beyond to help figure out the issue we were having with our phone system which happened to be our router not Corvisa's service. Thanks again for the help!

Quality
4
Installation
5
Support
5
Reliability
5
Features
4
Price
3
Overall Score:4.4 Out of 5
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Randy

VoIPstudio - As a startup we required...

As a startup we required a telephone system that will suite our fluctuating needs and allow us control our spending. We pick VoIPstudio and we adore it. Sound quality is incredible and we didn't have to sign any agreement.

Pros:ease of use
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5

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