Read Our Business VoIP Reviews From Real Consumers

The search for the right VoIP provider can be an intimidating, and at times, disorienting process. Our business VoIP reviews section demystifies the effort in shopping for a provider, with detailed points of comparison and more. The 5-star rating scale featured for each provider takes into account reliability, call quality, pricing, phone system features, customer service, ease of use and overall reputation.

 

Whether you're shopping for your small business or enterprise needs, our trustworthy business VoIP reviews will steer you in the right direction.

 

Company Plan Features Monthly Price Setup Costs Money Back Guarantee Consumer Reviews More Details Compare (Up to 3)
Nextiva
Amazing Service Guarantee
Includes 45+ Premium Features
Works with Most IP Phones
Unlimited Calling & Faxing
$19.95 Free 30 Days
4.6 / 5
4.63025
RingCentral
Cloud Powered Business Phone System
Unlimited Calls/Fax/SMS/Conferencing
Trusted by 300K+ Customers
Free Setup - 30 Day Free Trial!
$24.99 Free 30-Days
4.3 / 5
4.27603
Vonage Business Solutions
Award-winning Business VoIP Experts
40+ Business Boosting Features
Unlimited Calling & Faxing
No Contracts + Expert Install
$19.99 Free Cancel Anytime - No Fees
4.1 / 5
4.069265
Jive Communications
Fully Customizable Hosted VoIP
100% USA Based Support
Unlimited Calling + Free Features
Easy Setup - No Contracts
$19.95 Free Cancel Anytime, Fees May Apply
4.5 / 5
4.481635
8x8 Inc.
#1 Market Leader Award
Special Pricing for New Customers
Unlimited Calls (US/Canada)
Includes Softphone & Mobile App
$19.99 Free 30 Days
4.3 / 5
4.306725
CorvisaCloud
No Hassle Flat Pricing Offer
No Hardware & Quick Implementation
100% US-Based Expert Support
Enterprise Class Reliability & Compliance
$30.00 Free Cancel Anytime, Fees May Apply
4.4 / 5
4.42857
VoIPstudio
Enterprise Options + Easy Integration
Free Calls to 1 Chosen Country
Remote Office & Mobile Client
Instant Phone Numbers in 50 Countries
$19.95 Free 30-Days
4.6 / 5
4.642855
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Ed

Jive Communications - Although I am fairly new to the system...

Although I am fairly new to the system I have found the explanations and clarity of use to be of the best I have experienced!

Pros:People are very easy to work with.
Quality
5
Installation
5
Support
5
Reliability
5
Features
4
Price
4
Overall Score:4.7 Out of 5
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Erik

8x8 Inc. - Very prompt on getting back to us when...

Shawna M. is an excellent account rep. She is very prompt on getting back to us when we need account support. Because of her I can recommend 8x8.

Pros:Great Account Rep
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
4
Overall Score:4.9 Out of 5
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Jessica

CorvisaCloud - Rep went above and beyond...

I would like to thank support for their outstanding customer service. Rep went above and beyond to help figure out the issue we were having with our phone system which happened to be our router not Corvisa's service. Thanks again for the help!

Quality
4
Installation
5
Support
5
Reliability
5
Features
4
Price
3
Overall Score:4.4 Out of 5
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Randy

VoIPstudio - As a startup we required...

As a startup we required a telephone system that will suite our fluctuating needs and allow us control our spending. We pick VoIPstudio and we adore it. Sound quality is incredible and we didn't have to sign any agreement.

Pros:ease of use
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
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Adrian

Fonality - Used Fonality for about 18 months...

We used Fonality for about 18 months and found it extremely unreliable. Calls were frequently dropped and call quality was poor. Our shortest customer service hold time was 25 minutes and we had calls of over 3 hours trying to resolve issues. When we cancelled the account, Finality had extremely dubious billing practices; effectively continuing to charge us for services not delivered. This system is not viable for use in a business environment.

Pros:On paper the system looks really good.
Cons:In practice, the system is extremely unreliable.
Quality
1
Installation
3
Support
1
Reliability
1
Features
4
Price
1
Overall Score:1.6 Out of 5
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Dave

RingCentral - Works great for a small business...

The set-up went smoothly and the level of support was great.

Pros:Works great for a small business like ours. We are not confined to our office and receive all calls to our cells.
Cons:We get some calls for business with the previous number client
Quality
4
Installation
5
Support
5
Reliability
5
Features
4
Price
4
Overall Score:4.6 Out of 5
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Pat

RingCentral - Rep was very professional...

Rep was very professional and helpful. He took the time to explain things in a manner I could understand. His continued service to seeing this issue was resolved was nice to have.

Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
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Norman

RingCentral - Easy to do business with...

I have dealt with two of their support techs; each seems well skilled in your products as well as relaxed and genuinely concerned about helping me. I have worked in and managed several technical support organizations. I can only hope that my people measured up to the performance of these folks. Great product, super support!

Pros:Easy to do business with. They make the transition from POTS to VoIP smooth and easy.
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
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Stacy

Jive Communications - Our Sales Rep is the only responsive...

Would not recommend this company to anyone that has multiple locations and phones.

Pros:Our Sales Rep, Chad, is the only responsive person we deal with.
Cons:Support and service are horrible.
Quality
1
Installation
1
Support
1
Reliability
1
Features
3
Price
3
Overall Score:1.4 Out of 5

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