Read Our Business VoIP Reviews From Real Consumers

The search for the right VoIP provider can be an intimidating, and at times, disorienting process. Our business VoIP reviews section demystifies the effort in shopping for a provider, with detailed points of comparison and more. The 5-star rating scale featured for each provider takes into account reliability, call quality, pricing, phone system features, customer service, ease of use and overall reputation.

 

Whether you're shopping for your small business or enterprise needs, our trustworthy business VoIP reviews will steer you in the right direction.

 

Company Plan Features Monthly Price Setup Costs Money Back Guarantee Consumer Reviews More Details Compare (Up to 3)
Nextiva
Amazing Service Guarantee
Includes 45+ Premium Features
Works with Most IP Phones
Unlimited Calling & Faxing
$19.95 Free 30 Days
4.6 / 5
4.629465
RingCentral
Cloud Powered Business Phone System
Unlimited Calls/Fax/SMS/Conferencing
Trusted by 300K+ Customers
Free Setup - 30 Day Free Trial!
$19.99 Free 30-Days
4.2 / 5
4.19565
Vonage Business Solutions
Reliable & Affordable VoIP Specialists
Dozens of Business Boosting Features
No Contracts or Installation Fees
Unlimited Calling & Faxing
$19.99 Free Cancel Anytime - No Fees
4.1 / 5
4.056125
Jive Communications
Fully Customizable Hosted VoIP
100% USA Based Support
Unlimited Calling + Free Features
Easy Setup - No Contracts
$19.95 Free Cancel Anytime, Fees May Apply
4.6 / 5
4.60476
8x8 Inc.
#1 Market Leader Award
Special Pricing for New Customers
Unlimited Calls (US/Canada)
Includes Softphone & Mobile App
$19.99 Free 30 Days
4.3 / 5
4.32143
Voxox
Startup Bundle Includes Phones
Free Polycom IP 335 Phone
Up to 5 Free Phone Numbers
Unlimited Calling & Faxing
$19.95 Free 30-Days
4.5 / 5
4.542855
VoIPstudio
Enterprise Options + Easy Integration
Free Calls to 1 Chosen Country
Remote Office & Mobile Client
Instant Phone Numbers in 50 Countries
$19.95 Free 30-Days
4.3 / 5
4.285715
Michelle

Vonage Business Solutions - Have been a customer...

I have been a customer since 2010 so that should tell you how satisfied I am. Fair prices and good support. One of my modems wouldn't work and it was replaced for free.

Quality
5
Installation
4
Support
5
Reliability
5
Features
4
Price
4
Overall Score:4.6 Out of 5
Zoe

Jive Communications - Friendly, responsive staff...

We've been using Jive Communications as our VOIP provider for over 5 years and couldn't be happier. Our system was easy to set-up and allows us to offer a professional phone system for a great price. We're very happy that we found Jive!

Pros:Friendly, responsive staff, great price
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
Christie

8x8 Inc. - My experience with 8x8...

My experience with 8x8 was actually fabulous. There will always be hiccups with any new installation. 8x8 was there for us all the way. From my amazing Sales Rep, Faith Greene, to the wonderful tech support by Reynaldo Pakeo I am not only satisfied but elated with our system and the amazing company 8x8 that sold it to us.

Quality
5
Installation
5
Support
5
Reliability
5
Features
4
Price
5
Overall Score:4.9 Out of 5
Martin

RingCentral - After emailing for help...

(After emailing for help) it was fantastic that the email back included both the notice that the problem was solved for us, and how to solve it ourselves in the future. This approach should be the model for everyone support calls! Thanks!

Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
Bryan

RingCentral - This is a good...

This is a good company. They were able to address all my concerns. I highly recommend Ring Central.

Pros:Excellent service. Rep was very polite.
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
Tim

Jive Communications - My business had Jive...

My business had Jive for about five years. In the last 18 months or so we have experience at least monthly outages. These were not a problem with our ISP but Jive issues. Customer service was always responsive and the do a good job of keeping you informed of the problem, but my business must have reliable phone service. We recently switched to another provider.

Pros:Easy to us features and lots of them
Cons:Terrible reliability
Quality
2
Installation
4
Support
5
Reliability
1
Features
5
Price
3
Overall Score:2.9 Out of 5
Ross

AVOXI - In the office we've...

In the office we've just moved out of, we had AT&T, Avoxi, Comcast and Windstream providing us with various voice and data services. When we decided to move mgmt finally left it up to me to configure our in-house phone system and internet services. I've since boosted the internet Comcast was providing and gone all VoIP with Avoxi. Aside from a technical FUBAR on the behalf of Comcast this arrangement has been fantastic. They've got the lowest prices both domestic and international and they have responsive customer service. They also have services that are unavailable anywhere else.

Pros:Services, price, support
Cons:none
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
Richard

8x8 Inc. - Best kept secret in...

Best kept secret in phone system providers. Read about them in the Wall Street Journal, got a demo, purchased the system. Replaced a traditional switch, saving about $1800/mo.

Pros:Great provider
Quality
5
Installation
5
Support
5
Reliability
5
Features
5
Price
5
Overall Score:5.0 Out of 5
Jack

Jive Communications - Like other VOIP providers...

Like other VOIP providers, a key advantage is being able to have virtual phone numbers. I use the service as a business line that enables me to be virtually in another state. What distinguishes Jive from other companies, however, is their excellent customer support. Calls always take me to a real person who knows the business.

Pros:Excellent customer service
Quality
4
Installation
5
Support
5
Reliability
4
Features
5
Price
5
Overall Score:4.7 Out of 5

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