Latest Blog Posts

What Does Voice Over LTE Mean For Mobile VoIP & Users?

What Does Voice Over LTE Mean For Mobile VoIP & Users?
Mobility and VoIP have slowly started to embrace one another more and more. With a variety of mobile apps and softphones becoming regularly available, users are now able to utilize their advanced phone systems from a number of different devices—i.e. IP phones, tablets, mobile phones, etc. As this has occurred, many providers have also expanded their portfolio of mobile offerings. With this in mind, it’s hard to deny that mobility... Read More

UPDATED: FCC Grants VoIP Providers Direct Access to Numbers Pool (For Now)

UPDATED: FCC Grants VoIP Providers Direct Access to Numbers Pool (For Now)
Updated on June 3, 2013...Last month, VoIP providers submitted a number of proposals to the FCC suggesting that they be given direct access to the National Numbers Pool. Now, it looks that these providers may very well get their wishes. The FCC, via the FCC 13-51 document, has announced that they will allow for a six-month adoption of this change to better analyze and review the ramifications it would have. “We propose to promote the... Read More

Mutualism, Parasitism, & Commensalism: The Cloud & VoIP

Mutualism, Parasitism, & Commensalism: The Cloud & VoIP
UPDATED 4/23/13If you don’t recognize the terms above, don’t freak out. The three terms above are types of symbiosis that define the relationship between two separate entities engaged with one another. As such, the relationship can be beneficial for both (mutualism), beneficial for one/harmful for the other (parasitism), or beneficial for one/no affect on the other (commensalism). With this in mind, let us turn our attention to... Read More

Why Is Choosing A VoIP Service So Hard? | #GetVoIP Hangout

Why Is Choosing A VoIP Service So Hard? | #GetVoIP Hangout
Click this Image to Circle us and join our hangout! Thursday 11am PST Western Time. April 25th 2013Live #GetVoIP Hangout recording can be watched below!Copy this code to embed the video on your site:Why is choosing a VoIP Service so hard?It shouldn't be this difficult. All we really want to do is talk to people. We want to start our computers, open the program, and make our calls over our internet connection. In some... Read More

What Service(s) Should Users Use? Considering Cloud Communications

What Service(s) Should Users Use? Considering Cloud Communications
As the VoIP industry has continued to grow and advance, more and more variant services have become available. Currently, users can choose from a variety of services including Business VoIP, Residential VoIP, Hosted, Managed, Virtual, and On Premises PBX, SIP Trunking, Cloud Communications, and more. With a number of different options available, it may be intimidating for users to discern these services from one another. Sure, each mode has its... Read More

Burner Mobile App Gives Users Disposable Phone Numbers, but Why?

Burner Mobile App Gives Users Disposable Phone Numbers, but Why?
Released on the iOS platform in August of last year, Burner, the disposable number mobile app, has now come to the Android platform. Upon its initial release, the app found a lot of success—i.e. landing a slot on TIME Magazine’s Top 10 Apps of 2012. Now, Burner looks to expand its availability to a new platform. While compatibility and accreditation are nice perks, many are still in the dark when it comes to disposable numbers, and... Read More

Bring Your Own Workplace: How Mobile VoIP & BYOD Adoption Have Altered the Office

Bring Your Own Workplace: How Mobile VoIP & BYOD Adoption Have Altered the Office
VoIP Mobility is quickly changing the workplace. With new innovations in technologies and services, many workers are now able to access their work data/networks from their own mobile devices—i.e. smartphones, tablets, laptops, etc. With that, the workplace is shifting away from the confines of the corporate office, and towards new frontiers (home offices, mobile offices, etc.) As a result of this, the role of employees has also shifted.... Read More

Get With the Program: VoIP & Trends

Get With the Program: VoIP & Trends
VoIP phone systems have seen tremendous growth over the last few years. As new providers, services, features, etc. continue to roll out, the service has managed to carve itself its own little niche. Subsequently, users have experienced more competition amongst providers, advances in innovations, and more service options. Inversely, VoIP’s popularity has also led to some cut-rate services with lackluster security and quality. As such, VoIP... Read More

Facebook vs. Google: Will Facebook’s New 'Home' App Hurt Google?

Facebook vs. Google: Will Facebook’s New 'Home' App Hurt Google?
Facebook’s newest application, Home, looks set to pose a serious strain on the social media mogul’s relationship with Google. Designed for Android devices, Home comes chock full with a laundry list of extensive functionalities and features—i.e. chat heads, notifications, cover feed, and more. Despite this, however, Home essentially is a reconfiguration of users’ standard home screens with a fully immersive Facebook... Read More

VoIP in 2013: Possible Breakout Trends

VoIP in 2013: Possible Breakout Trends
VoIP (voice over internet protocol) is a complex industry.  As the industry grows, it only makes sense that the trends would grow. Oddly enough, it is hard to find many active discussions of VoIP. The technology is easy to use, is often incredibly cheap- or free- and takes advantage of the one service nearly everyone has: the internet.At the moment, there are only a handful of commonly well known players in what... Read More

New vs. Old: The Generational Divide with Mobile Phones

New vs. Old: The Generational Divide with Mobile Phones
Technology has come a long way in the last forty years, especially in regards to phones. Mobile devices have become increasingly popular, and with that more functional. Now, mobile devices are equipped with Internet service, web applications, messaging options, video, photo, and more. While newer functionalities have led to increased use of these devices, some suggest that mobile devices have driven a spike between generations. Sure, new... Read More

Toll Fraud: Define, Prevent, Detect, Eliminate

Toll Fraud: Define, Prevent, Detect, Eliminate
While many users may not know exactly what Toll Fraud is, it is important to be cautious of it. While ‘fraud’ has a negative connotation built in, users should not approach Toll Fraud with a caviler attitude.Define: Toll Fraud is a term that applies to the unauthorized breach of security, which results in unauthorized users having access to the functionality of a user’s account and all their information. This can cause a... Read More

ShoreTel's Champion Partners Expand UC Offerings

ShoreTel's Champion Partners Expand UC Offerings
ShoreTel has been busy of late. Recently, the unified communications (UC) provider partnered with IBM to integrate their Communicator platform with Sametime. This being done, the provider doesn’t look to be slowing down. Instead, ShoreTel now looks to expand the offerings of those enlisted in the ranks of its Champion Partner Program. The Champion Partner Program is designed to help businesses that offer ShoreTel products, infrastructure,... Read More

A 14yr Old’s Elf Experience Applied to Selecting VoIP Providers

A 14yr Old’s Elf Experience Applied to Selecting VoIP Providers
If you’ve spent time on our site, you’d know that we take pride in providing expert hands-on guidance and tutorials on selecting a VoIP provider. This past week I came across an article on Inc.com titled “What a 14-Year-Old Can Teach You About Management” – while reading the article I couldn’t help but relate 3 of her techniques to VoIP shoppers in search for that perfect provider. Lily is a 14 year old... Read More

The Credibility of VoIP User Reviews

The Credibility of VoIP User Reviews
As stated in the past, user reviews can be very helpful for users having trouble selecting a VoIP provider. While tons of information is easily accessible, it may be harder to find honest experiences with products, services, solutions, etc. User reviews offer consumers honest insights and feedback; however, how credible are these sources? Providers are capable of regulating and filtering user reviews when published on their own site, or even on... Read More

Vocalocity's Updated Admin Portal Organizes Usability

Vocalocity's Updated Admin Portal Organizes Usability
Utilizing an online portal can sometimes be tricky for users. As many web based portals fall short of user expectations, and others seem inoperable, many providers fail to walk the line. Now, however, with an sleek update, Vocalocity has revamped its administrative portal and it is most definitely for the better. Where the company has always endorsed a simple and accessible infrastructure, their new portal now reflects these qualities.... Read More

Cisco Roundup: $70M to XpertUniverse, Employee Layoff, and SolveDirect

Cisco Roundup: $70M to XpertUniverse, Employee Layoff, and SolveDirect
It seems as if it’s getting harder and harder for Cisco to disassociate themselves with any sort of negativity. The last few weeks have been heavy for the manufacturer. From dealing with the state of West Virginia, to their facing a 70M fine via civil fraud damages, and reported company layoffs, Cisco has really been put through the ringer. Even with their planned acquiring of SolveDirect, the manufacturer cannot not seem to clean up... Read More

Are You Discerning about Your Communications Infrastructure?

Are You Discerning about Your Communications Infrastructure?
Wouldn't it be great to feel as confident as a big business, but without the inherent corporate inertia and maintain your fast response time like a small business? Your call center could be yourself, or just a few employees. VoIP has given you the freedom to allocate different numbers to different phones, different numbers to different sources or inquiries, and even allow you to take calls on the run. When you're searching for... Read More

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