Yealink SIP-T46G Hands-on Review

Yealink SIP-T46G Hands-on Review
The SIP-T46G utilizes interoperability and customizability to the utmost extent. As such, the device supports a variety of provisioning methods, including: FTP, TFTP, HTTP, HTTPS, PnP; BroadSoft Device Management; Zero Touch Provisioning via Yealink’s RPS Service; Support for TR-069 and SNMP; and Redundant Provisioning Server Support. In doing so, the phone is able to flex to meet specific requirements of different service providers.... Read More

Comm100 Live Chat Review: Personality As Much As Performance

Comm100 Live Chat Review: Personality As Much As Performance
Live Chat tools can be very important to businesses for a number of reasons—namely to strengthen the relationship between (new and existing) customers and businesses. While there are a number of chat services and options, not all of them are ideal. So we decided to put Comm100 Live Chat software through the ringer to give an extensive review.Comm100 Quick Rundown:The Comm100 Live Chat service primarily serves as a customer service... Read More

How Rethinking Common Business Expenses Could Save You $20k a Year

How Rethinking Common Business Expenses Could Save You $20k a Year
In a competitive economy, many businesses turn to cost cutting methods to gain an advantage. The biggest challenge facing organizations looking to save money is how to maintain product quality and customer service. Or, the proverbial, how to do more with less. You could spend hours in meetings brainstorming for out-of-the-box ways to cut costs without cutting corners, or you could read this article for some actionable ideas that may help your... Read More

WebRTC Disruption Breeds Success for SMBs

WebRTC Disruption Breeds Success for SMBs
Since its initial introduction to the market, WebRTC has brought tons of divide and disruption. At its core, WebRTC (Web Real Time Communications) works to enable real-time communications applications over one’s web browser without any additional amenities—i.e. downloads, plug-ins and/or installations. With that in mind, the goal of the platform has been to advance and strengthen RTC (Real Time Communications); however, it has yet... Read More

Yealink VP530 Hands-on Review

Yealink VP530 Hands-on Review
The VP530 is a four line video IP phone that’s able to complete a wide variety of tasks without sacrificing usability. The device comes loaded with a 7” touch screen display (with color and high resolution). As such, there are a number of soft keys designed to navigate the phone’s various menus; however, there are also a number of hard keys, too.  Aside from the display, Yealink’s device also supports a variety... Read More

Polycom SoundPoint IP 550 In-Depth Review

Polycom SoundPoint IP 550 In-Depth Review
The SoundPoint IP 550 is a four line SIP desktop phone that delivers voice quality equipped with richness and clarity. In doing so, the device utilizes a number of amenities including: wideband audio (to double voice clarity), Polycom’s own Acoustic Clarity Technology (for clear, noise, and echo free sound), and advanced system design (for faithfulness to voice reproduction). Past this, the phone system also encompasses a variety of... Read More

Polycom SoundPoint IP 670 Hands-on Review

Polycom SoundPoint IP 670 Hands-on Review
The SoundPoint IP 670 is a six line SIP desktop phone (with up to three expansion modules into a call attendant console) that’s certified interoperable with various SIP call platforms. Additionally, the device offers superior voice quality and comes fully loaded with a number of functionalities and features—including shared lines, busy lamp field, presence indicator, and many more. All of which are built into the body of the device... Read More

Jive Communications: The Preferred VoIP Provider for Schools K-12

Jive Communications: The Preferred VoIP Provider for Schools K-12
As the demand for education continues to grow, school budgets retract. Still, the need for quality resources within school districts is crucial. While this seems contradictory, there is one service that increases functionality while decreasing costs, VoIP. VoIP is becoming increasingly popular in schools as it utilizes advanced features and functions while undercutting traditional phone line pricing. However, with a number of types of... Read More

Cisco SPA303 - Review

Cisco SPA303 - Review
The SPA 303 works as a 3-line business class IP phone and supports SIP (Session Initiation Protocol) as well as SPCP (Smart Phone Control Protocol) with the Cisco Unified Communications 500 series. Additionally, with this device the manufacturer has strived for universal interoperability with equipment to enable service providers to fit their customers with quality features and services quickly. This allows for easy installation as well as ease... Read More

10 Mission Critical Tools for Telecommuters

 10 Mission Critical Tools for Telecommuters
 As more and more businesses and career professionals try to find ways to work more efficiently, telecommuting has become a very popular option. The remote work scenario is changing the face of many industries and replacing the commutes of many hundreds of thousands of workers with a work at home model.In many cases, telecommuting wouldn’t be possible without a range of modern technologies that help salaried employees,... Read More

35 Powerful Cloud Tools for Modern Librarians

35 Powerful Cloud Tools for Modern Librarians
In a world where "everything is on the Internet," public perception is that libraries are antiquated. The reality is that in a world of information overload, libraries are a valuable resource to vet credibility and, often, are the only guardians of content created in the pre-Web world. Now more than ever, the job of Librarian is about helping people access information. Curation, cataloging, and discovery — librarians sift... Read More

Building Your VoIP Strategy: Exclusive Interview with Voxbone CEO, Itay Rosenfeld

Building Your VoIP Strategy: Exclusive Interview with Voxbone CEO, Itay Rosenfeld
With the VoIP platform growing increasingly popular, there’s little doubt that this mode of telephony is here to stay. Increased user acceptance and demand has lead to an influx of available services and providers. As such, it can be a little intimidating, if not harrowing, for new(er) [or less experienced] users to find/create the appropriate VoIP strategy. While research can be informative, a seasoned insight may help one better... Read More

Polycom Drama Roundup: What You May Have Missed in July

 Polycom Drama Roundup: What You May Have Missed in July
What began like any other month for Polycom concluded as anything but. The video communications provider kicked off July with a few announcements involving a new innovation (Around-the-Table Video Collaboration Experience Full HD, 360 Degree Panoramic Video), their involvement in educational programs with Cornell and Queens Universities, and their second quarter earnings—nothing too out of the ordinary, right? Well, not exactly.... Read More

25 Essential Business Phone Features for CEOs

25 Essential Business Phone Features for CEOs
One of the most appealing aspects of business VoIP and hosted PBX is the number of features that come standard with service. Typically, these features vary depending on the service provider, and in some cases the plan selected with the provider. While a number of these amenities are somewhat standard, it’s still important for users to consider what they’re getting versus what they’re not. This is especially true in the case... Read More

22 Top Presentations on Cloud Computing

22 Top Presentations on Cloud Computing
Supplementing information with media (i.e. pictures, videos, audio samples, etc.) is a great way to reinforce one’s idea(s), especially when dealing with more complex subjects. As such, slideshow presentations often prove to be very useful tools. This is because slides allow users to present information in a much more interactive and visual setting. Subsequently, this allows users to engage material directly and take more away from the... Read More

VoIPo vs Vonage - Residential Phone Service Comparison

VoIPo vs Vonage - Residential Phone Service Comparison
Both VoIPo Residential service and Vonage Home work by connecting users’ calls using high-speed Internet connection as opposed to a traditional phone line. As such, both of these home phone providers utilize similar means.  With VoIPo, users are given a phone adapter, which they plug their broadband Internet connection and normal phones into. That’s it. From here, when users make or receive calls, the adapter sends the signal... Read More

Comprehensive Guide to Using Skype in the Classroom

Comprehensive Guide to Using Skype in the Classroom
Images are Screenshots via education.skype.com - The Skype name, associated trade marks and logos and the "S" logo are trade marks of Skype.The pioneer in internet VoIP calling and videoconferencing technology known as Skype has been revolutionizing the ways that many of us communicate. Whether it’s for personal interaction between family members and friends, or helping small businesses to reach out to a larger target... Read More

The Ultimate Guide to Professional Voicemail Greetings

The Ultimate Guide to Professional Voicemail Greetings
A voicemail recording is more important than you think it is. While many users pine away at intuitive user menus and expansive feature sets, many forget the importance of their recorded voicemail message. While this may not sound like a travesty, it could very well could be.Really think about it - You're out of the office, it's after business hours, or you're otherwise indisposed, whatever the case may be, your voicemail is now tasked with... Read More

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