Latest Blog Posts

3 Simple Steps for Rapid ROI Through Telecommuting

3 Simple Steps for Rapid ROI Through Telecommuting
Over the past few decades, the workplace has changed significantly. Years ago, people worked with their colleagues in the same physical office. As issues arose, the team would meet in the conference room or at the water cooler for discussion.Today’s globalized work environment is comprised of partners, peers and clients around the world. Dispersed employees can’t always head to the boardroom to make a decision or meet in a... Read More

Cloud Based Phone Systems Emerge New Trends

Cloud Based Phone Systems Emerge New Trends
Cloud based phone systems offer businesses unparalleled flexibility through an ever growing variety of expansive features and applications. In doing so, these systems store and transfer data over the Internet through various networks and mobile/wireless devices.  As such, users do not need hardware/equipment as the cloud provider supplies all the necessary tools offsite. With this layout, the cloud platform is able to grow and change to... Read More

What Businesses Want: SIP Trunking vs. Hosted PBX

What Businesses Want: SIP Trunking vs. Hosted PBX
SIP Trunking and hosted PBX services offer businesses two primary advantages: cost efficiency and extensive features. Yet, with different functionalities and features, it isn’t always easy to distinguish the service best fit for users' needs. In order to determine the best available solution, users need to account for two factors: their essential needs and the size of their business.That being said, users should look at these... Read More

VoIP Uptime: What Does 99.99% Really Mean?

VoIP Uptime: What Does 99.99% Really Mean?
Reliability is essential with any VoIP system, especially business VoIP. While VoIP runs over the Internet, power outages, natural disasters, and other factors can often result in system downtime—meaning system inoperability. That being said, many business VoIP providers have moved to implement a number of redundancies to ensure users’ systems are up and operational as quickly as possible; however, regardless of the measures taken,... Read More

VoIP Fraud: What to Expect & How to Stop It

VoIP Fraud: What to Expect & How to Stop It
One of the biggest topics floating around in the VoIP industry today is the overwhelming number of VoIP fraud cases. These are instances that happen domestically and internationally and are detrimental to the organizations involved.Fraud can happen a few different ways; by hacking into a switch, through administrative interfaces and direct shell accesses, through business transactions, and even through your own customers. Once you... Read More

OnSIP Announces New Busy Lamp Field Feature

OnSIP Announces New Busy Lamp Field Feature
VoIP has irrevocably changed the infrastructure of the office. As a result, businesses are able to function across multiple offices and with remote workers utilizing a variety of different devices (i.e. smartphones, softphones, etc.). Despite the service’s growth in function, many service features have yet to upgrade from their traditional forms. With functionality that allots for expansive use of a phone system, users need features that... Read More

VoIP Patent Pandemonium: How Much Is Enough?

VoIP Patent Pandemonium: How Much Is Enough?
Within any industry, companies are always looking to edge out their competition. While there are a number of different ways to do so, one of the most practiced (and conscionable) methods is through introducing new innovations/expanding upon existing technologies. These types of breakthroughs can really help companies stake their claim in an industry. For example, Apple’s MacBook laptops and iPhone smartphones revolutionized both... Read More

Business VoIP Services & Desktop Integration

Business VoIP Services & Desktop Integration
Business VoIP providers typically offer users a standard suite of VoIP features with their service plans. While these features range a variety of functions and applications, many providers don’t go so far as to offer desktop integration. While this doesn’t sound like that big a deal, it most certainly is. Generally, desktop integrations allow users to access, manage, and maintain a service/feature directly from their desktop. In... Read More

What Does Voice Over LTE Mean For Mobile VoIP & Users?

What Does Voice Over LTE Mean For Mobile VoIP & Users?
Mobility and VoIP have slowly started to embrace one another more and more. With a variety of mobile apps and softphones becoming regularly available, users are now able to utilize their advanced phone systems from a number of different devices—i.e. IP phones, tablets, mobile phones, etc. As this has occurred, many providers have also expanded their portfolio of mobile offerings. With this in mind, it’s hard to deny that mobility... Read More

UPDATED: FCC Grants VoIP Providers Direct Access to Numbers Pool (For Now)

UPDATED: FCC Grants VoIP Providers Direct Access to Numbers Pool (For Now)
Updated on June 3, 2013...Last month, VoIP providers submitted a number of proposals to the FCC suggesting that they be given direct access to the National Numbers Pool. Now, it looks that these providers may very well get their wishes. The FCC, via the FCC 13-51 document, has announced that they will allow for a six-month adoption of this change to better analyze and review the ramifications it would have. “We propose to promote the... Read More

Mutualism, Parasitism, & Commensalism: The Cloud & VoIP

Mutualism, Parasitism, & Commensalism: The Cloud & VoIP
UPDATED 4/23/13If you don’t recognize the terms above, don’t freak out. The three terms above are types of symbiosis that define the relationship between two separate entities engaged with one another. As such, the relationship can be beneficial for both (mutualism), beneficial for one/harmful for the other (parasitism), or beneficial for one/no affect on the other (commensalism). With this in mind, let us turn our attention to... Read More

Why Is Choosing A VoIP Service So Hard? | #GetVoIP Hangout

Why Is Choosing A VoIP Service So Hard? | #GetVoIP Hangout
Click this Image to Circle us and join our hangout! Thursday 11am PST Western Time. April 25th 2013Live #GetVoIP Hangout recording can be watched below!Copy this code to embed the video on your site:Why is choosing a VoIP Service so hard?It shouldn't be this difficult. All we really want to do is talk to people. We want to start our computers, open the program, and make our calls over our internet connection. In some... Read More

What Service(s) Should Users Use? Considering Cloud Communications

What Service(s) Should Users Use? Considering Cloud Communications
As the VoIP industry has continued to grow and advance, more and more variant services have become available. Currently, users can choose from a variety of services including Business VoIP, Residential VoIP, Hosted, Managed, Virtual, and On Premises PBX, SIP Trunking, Cloud Communications, and more. With a number of different options available, it may be intimidating for users to discern these services from one another. Sure, each mode has its... Read More

Burner Mobile App Gives Users Disposable Phone Numbers, but Why?

Burner Mobile App Gives Users Disposable Phone Numbers, but Why?
Released on the iOS platform in August of last year, Burner, the disposable number mobile app, has now come to the Android platform. Upon its initial release, the app found a lot of success—i.e. landing a slot on TIME Magazine’s Top 10 Apps of 2012. Now, Burner looks to expand its availability to a new platform. While compatibility and accreditation are nice perks, many are still in the dark when it comes to disposable numbers, and... Read More

Bring Your Own Workplace: How Mobile VoIP & BYOD Adoption Have Altered the Office

Bring Your Own Workplace: How Mobile VoIP & BYOD Adoption Have Altered the Office
VoIP Mobility is quickly changing the workplace. With new innovations in technologies and services, many workers are now able to access their work data/networks from their own mobile devices—i.e. smartphones, tablets, laptops, etc. With that, the workplace is shifting away from the confines of the corporate office, and towards new frontiers (home offices, mobile offices, etc.) As a result of this, the role of employees has also shifted.... Read More

Get With the Program: VoIP & Trends

Get With the Program: VoIP & Trends
VoIP phone systems have seen tremendous growth over the last few years. As new providers, services, features, etc. continue to roll out, the service has managed to carve itself its own little niche. Subsequently, users have experienced more competition amongst providers, advances in innovations, and more service options. Inversely, VoIP’s popularity has also led to some cut-rate services with lackluster security and quality. As such, VoIP... Read More

Facebook vs. Google: Will Facebook’s New 'Home' App Hurt Google?

Facebook vs. Google: Will Facebook’s New 'Home' App Hurt Google?
Facebook’s newest application, Home, looks set to pose a serious strain on the social media mogul’s relationship with Google. Designed for Android devices, Home comes chock full with a laundry list of extensive functionalities and features—i.e. chat heads, notifications, cover feed, and more. Despite this, however, Home essentially is a reconfiguration of users’ standard home screens with a fully immersive Facebook... Read More

VoIP in 2013: Possible Breakout Trends

VoIP in 2013: Possible Breakout Trends
VoIP (voice over internet protocol) is a complex industry.  As the industry grows, it only makes sense that the trends would grow. Oddly enough, it is hard to find many active discussions of VoIP. The technology is easy to use, is often incredibly cheap- or free- and takes advantage of the one service nearly everyone has: the internet.At the moment, there are only a handful of commonly well known players in what... Read More

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