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GetVoIP's Latest Blog Posts

Cloud Computing
IBM Watson Will Change CRM, Among Other Things
Carl Weinschenk
April 14, 2015

IBM Watson Will Change CRM, Among Other Things

In 2011, an IBM computer named Watson beat the all-time human Jeopardy! champ, Ken Jennings, and beat him quite handily.It didn’t seem so at the time, but this was one of the most important days in the history of customer relationship management (CRM) and processes that are based on making sense of massive amounts of data.The gameshow win was not a turning point not because Watson was able to beat Jennings. After all,...
Cloud Computing
How Social Media is Affecting Our Mental Health [Infographic]
Reuben Yonatan
April 14, 2015

How Social Media is Affecting Our Mental Health [Infographic]

Social media is nearly inescapable these days. People are Tweeting from the top of Mount Everest and literally the bottom of the sea. Everywhere you go, you’re expected to keep up a constant stream of connection, chatter, and content. Keeping up with the Joneses was bad enough when you were only talking about the next door neighbour’s picket fence. Now we’re asked to compare our lives with the existence of hundreds of friends,...
Business Insights
10 Effective Ways to Make Customers Feel Extra Special
Reuben Yonatan
April 13, 2015

10 Effective Ways to Make Customers Feel Extra Special

Making customers feel special is crucial - and it's really not hard to do. Here are 10 actionable ways you can get customers' attention and show them that you care about their business.1. Make them famousImmortalize them in a scrapbook, through a drink or sandwich, or even through a drawing or song. Coffee by Design in Portland, Maine does this, as do several coffee shops in Austin, Texas. Customers will love being a part...
Business Insights
10 Powerful Cloud Tools for Modern CPAs
Reuben Yonatan
April 07, 2015

10 Powerful Cloud Tools for Modern CPAs

For many years, accountants and CPAs were at the mercy of spreadsheets and isolated on-premises tools. For CFOs working on budgets or CPAs struggling to keep clients in the loop, collaboration could be cumbersome and slow. Even once online tools entered into the scene, concerns about the safety of the cloud for such sensitive information meant that executives and accountants were slow to champion their adoption. Regulatory concerns,...
VoIP & UC
Vonage Moves Aggressively on the UCaaS Front
Carl Weinschenk
April 03, 2015

Vonage Moves Aggressively on the UCaaS Front

Vonage has made its reputation as a residential VoIP provider to consumers. To a certain extent, of course, people use their consumer technology to do their jobs. This especially is true in the SMB sector, but it is a fact of life at all levels of business.One of the trends among primarily consumer-facing VoIP companies is to more aggressively go after business users. They are not so much changing their business model as broadening it....
VoIP & UC
UC Vendors Increasingly Turning Attention to SMBs
Carl Weinschenk
April 01, 2015

UC Vendors Increasingly Turning Attention to SMBs

Telecommunications and IT platforms do not enter the mainstream in a consistent way. Large enterprises generally take the lead. It’s purely practical: Large businesses employ people who truly understand emerging trends and technologies and can more smoothly usher in the new approaches. SMBs don’t have the mindshare and generally are happy to follow. Vendors like it this way, too. They prefer dealing with such large businesses...
VoIP & UC
5 Signs That Your VoIP System is Hacked
Reuben Yonatan
March 25, 2015

5 Signs That Your VoIP System is Hacked

When it comes to VoIP communication, there are many advantages to be gained, especially from a business viewpoint.  After all, VoIP services enable your workers and clients to stay in touch no matter where they are located, and best of all, you can enjoy reduced communication expenses.  But as with all aspects of life and business operations, there are drawbacks associated with VoIP if not implemented properly.  First and...
Cloud Computing
The 25 Most Influential Women in Cloud in 2015
Reuben Yonatan
March 24, 2015

The 25 Most Influential Women in Cloud in 2015

The past two decades have seen a huge surge of women taking on key roles in the world of emerging technology. When we decided to put together this list, we were thrilled to discover dozens of outstanding candidates, and we have picked the top 25 female thought-leaders, champions, and innovators in the field.1. Liz Centoni, VP/GM Service Provider Access at Cisco Systems, IncMs. Centoni recently oversaw the development and release...
Cloud Computing
JustCloud vs Carbonite: Which is Better for Your Business?
Reuben Yonatan
March 19, 2015

JustCloud vs Carbonite: Which is Better for Your Business?

The percentage of people who will lose either personal or business data in their lifetimes is about...100%. Coffee spills, aging hard drives, moving, and thousands of other factors lead to a near certainty that something, at some point, will fail. Fortunately it's never been easier or less expensive to back up your data. When backing up data, it helps to follow the 3-2-1 rule: 3 copies of your data (your computer and two backups), on...
Cloud Computing
10 Companies Putting Cloud-Based Artificial Intelligence to Work for You
Reuben Yonatan
March 11, 2015

10 Companies Putting Cloud-Based Artificial Intelligence to Work for You

Until recently, the ubiquity of “Big Data” has had limited relevance to the average consumer or small business. While cloud technology is driving some of the most exciting innovations in data analysis and machine learning, those applications were mostly aimed at enterprise-level analytics, with business intelligence and sophisticated marketing techniques which didn’t really resonate with the every day user. That is no...
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