10 Easy To Use Office Communication Tools to Boost Productivity

10 Easy To Use Office Communication Tools to Boost Productivity
Cloud technology has changed the face of communication and collaboration, within teams, between teams, and across client bases. Small business owners are beginning to look beyond email and phone calls to find more dynamic, efficient, and engaging ways of tackling communication tasks. But new technology comes with a learning curve, and the vast array of software, apps, and solutions out there can be intimidating. To help you find solutions... Read More

Communication Showdown: Just Pick Up The Phone! [Infographic]

Communication Showdown: Just Pick Up The Phone! [Infographic]
With all the communication channels available to us these days, how can a business decide the best way to deal with customer inquiries and requests? When it comes to customer service, studies show that people prefer to have a real conversation, with a real person, in real time. Voice calls remain the best way to provide the service your clients want.A phone call provides the benefit of direct human contact and offers a chance for immediate... Read More

RingCentral Office vs RingCentral Professional - Comparison

RingCentral Office vs RingCentral Professional - Comparison
For this head to head, we're going to compare two services from the same company: RingCentral Office and RingCentral Professional. Both RingCentral Professional and RingCentral Office connect to the same service, so the experience for the inbound caller will be much the same. Setting up and other tasks that use the computer will also be similar for the user. But the biggest difference is that RingCentral Professional is primarily to... Read More

Top 100 Cloud Professionals to Follow on G+

Top 100 Cloud Professionals to Follow on G+
Cloud computing continues to demolish all expectations, with exponential growth and across all sectors. Over 60% of business have adopted cloud technology, and by 2015, end-user spending on cloud services is expect to reach $180 billion. It’s an exciting time to be involved, and the relevance for your business is clear on the bottom line: last year 82% of companies said they saved money by moving to the... Read More

Yealink T48G Review [Hands-on Configuration, Photos, Videos, Testing, & More]

Yealink T48G Review [Hands-on Configuration, Photos, Videos, Testing, & More]
The actual build quality and layout of the soft and hard keys is great. All the soft keys are configurable in both order but also functionality even down to changing the icon also.Many of the nuances that are present in previous and lower levels have been resolved on this device presenting a very well rounded product.Features I personally love:ActionURL: (This feature allows you to configure URL's to be accessed from the phone... Read More

How to Give a Killer Webinar: Tips from the Pros

How to Give a Killer Webinar: Tips from the Pros
Webinars can be an incredibly powerful marketing technique for a lot of businesses. Regardless of your planned usage though, webinars are only as effective as they are quality. As such, it’s really up to presenters to prepare and create the best possible content and experience for the viewers. But what exactly is that?While there are tons of different ways to prepare and assemble your own webinar, there are some approaches that are... Read More

Take a Closer Look at What the Big VoIP Companies Hide in Their Fine Print

Take a Closer Look at What the Big VoIP Companies Hide in Their Fine Print
When signing up with a VoIP provider, it's extremely important to know what you are getting into when you sign that agreement.We called up 19 of the top names in business VoIP, gave them a sample business, and obtained actual quotes and agreements to take a deeper look at things. In our hypothetical business, we needed ten users (aka seats/extensions), one new phone number, and ten new phones. Whenever possible, we wanted to have the... Read More

Grasshopper vs Phone.com Comparison

Grasshopper vs Phone.com Comparison
Grasshopper and Phone.com are part of a new generation of VoIP providers that are tailored to the on-the-go Entrepreneur. Grasshopper and Phone.com follow a similar business model of divvying up minutes among several users. One number is included in the lower tiers, and paying a little more gives you a second number, so you can have a personal number for The Boss. They turn regular phones into extensions, bringing together a workforce that... Read More

Video Interview Tips From the HR Experts

Video Interview Tips From the HR Experts
Digital interviewing has become a reality in today’s job market: a recent study showed that 6 out of 10 HR managers routinely use video conferencing tools to screen candidates, and that number is continuing to grow as VoIP and video conferencing tools gain traction across industries. To help you leverage this technology, GetVoIP has brought together nine industry leaders to share their insight into how candidates and companies can make... Read More

eFax vs RingCentral Fax Comparison

eFax vs RingCentral Fax Comparison
RingCentral and eFax (owned by J2, which is the parent company of eVoice) both offer competitive VoIP fax plans that can be used to help your business stay within regulations and keep your business open to more clients. When comparing the two services, the first noticeable difference in pricing is the scale of the plans. eFax has two plans, and the largest plan includes 200 faxes sending and receiving (400 total) per month; RingCentral's... Read More

100 Great Tech Podcasters to Follow on Twitter

100 Great Tech Podcasters to Follow on Twitter
For many, Podcasts, or audio or video feeds distributed through RSS, are nothing new. Since debuting in the early/mid-2000’s the platform has been used by professionals and amateurs alike to discuss a variety of subjects. Though these subjects are wide and vast, one popular area of concentration has always been technology.Typically, these feeds are great for providing users with all types of... Read More

10 Reasons To Attend The Telecom Exchange

10 Reasons To Attend The Telecom Exchange
The 2014 Telecom Exchange West is coming up this week, and If you want to stay in the loop for all things telecom-related, you should definitely go. Why? Here are ten reasons to be there or be square:Reason 1: A level playing fieldThe TEX exhibit floor is arranged in alphabetical order, with each exhibitor getting three feet of table space and a seven-foot sign. At many other conventions, from comics to communication, the biggest... Read More

February Recap: Top VoIP Headlines You Might Have Missed Last Month

February Recap: Top VoIP Headlines You Might Have Missed Last Month
February has come and gone; however, with Valentine’s Day, snowstorms and inclement weather, Oscar coverage, and other news/events, you might have missed some of the month’s most breaking VoIP stories. As such, we’ve rounded up the best VoIP stories that might have came in under your radar in February.VoIP in 2014 - Industry Experts Weigh In On State of The IndustryVoIP experts provide analysis, predications,... Read More

50 Great Blogs Cloud Professionals Will Love

50 Great Blogs Cloud Professionals Will Love
As cloud computing has become a bigger and bigger industry, the web has filled up with blogs and websites dedicated to the service and its development. While these blogs can be very informative, they aren’t the only source of information professionals should be referencing. In fact, there are a number of tech-centric sites that explore the utilization and implementation of cloud services, as well as breakdown different aspects. Though... Read More

eVoice vs Grasshopper Comparison

eVoice vs Grasshopper Comparison
Grasshopper and eVoice represent a growing niche of business VoIP phone systems based more on the cloud than in an office. They both give small and growing businesses a professional appearance while giving workers, from the CEO on down, the opportunity to do their work where ever and whenever they choose to. Both providers rely on having mobile or PSTN connections, rather than using IP phones. Let's take a look at how the two companies... Read More

What The Biggest Telecom Companies Websites Looked Like At Launch

What The Biggest Telecom Companies Websites Looked Like At Launch
In the 1990s, as the web was just catching on in popular culture, phone and Internet companies had a head start getting their name on the Internet. Looking back at early versions of web sites of what are today's most popular telephone providers, we can see that the graphics were more basic, and in many cases the mission of the web site itself was not as consumer-focused as it is today. Here, we look back at early... Read More

Ooma Premier vs Vonage World Comparison

Ooma Premier vs Vonage World Comparison
Ooma and Vonage are two of the most popular names in residential and now in business VoIP. Vonage was the first major VoIP provider to bring VoIP home, and Ooma was an early name as well. We're going to look at each of the providers' most popular plans and see how they compare. Vonage World is their most popular package, with no hardware costs, and low international calling prices. Ooma has a moderately hefty hardware cost, their Ooma... Read More

The Best VoIP Companies to Work for in 2014

The Best VoIP Companies to Work for in 2014
It’s an exciting time for anyone making a career in VoIP. A recent forecast by Infonetics research predicts that combined business and home VoIP services will be worth $75 billion by 2015. Companies of all shapes and sizes are staking out their territory, from established IT and telecommunications multinationals to local startups. You’re talented, hard-working, and ready for a challenge, but how do you decide which VoIP company is... Read More

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